Michael was fantastic from first text he was able to get my holiday choice cheaper and covered everything I needed efficiently. Nothing was a bother he even sorted all my holiday out whilst been on ho... Ver mais
Localização
Trocar localizaçãoPersonal Travel Consultant CarolMichael Carroll, SR4 Sunderland, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent prompt call back from Michael in response to my message. The entire trip was confirmed, booked and paid for in a few minutes. Michael could not have been more helpful or efficient.
Have booked with michael previously,very professional,finds just what your looking for,he's prompt with bookings and sending info thru,I found 2 holidays,he came back with prices.Within half an hour... Ver mais
Could not thank Michael enough for promptly and efficiently sorting our holiday, was booked within minutes of asking and all required information sent, didnt have to worry about a thing. He was able... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Personal Travel Consultant CarolMichael Carroll, SR4, Sunderland, Reino Unido
- 1914324722
4,9
Excelente
186 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Michael was very friendly
Michael was very friendly, pleasant & extremely knowledgeable. He gave me all of the information that I needed about the cruise that I was wanting to book. Booking was quick & made very easy by Michael. We wouldn’t hesitate to book further holidays with his help!
1 de maio de 2025
Michael was very helpful
Michael was very helpful, knowledgeable and didn’t do any hard sell
We have ended up with a great deal without even having img to leave the house
Thank you Michael
1 de maio de 2025
Well done michael
First time on a cruise after spending 20 plus years on the lifeboats at Sunderland and we were dealt with by Michael Carroll and he was so helpful and didn't hesitate to answer our questions. He was so professional in his approach to helping us book.
1 de maio de 2025
Michael was so helpful
Michael was so helpful, very informative . He was polite and professional but also very friendly.
1 de maio de 2025
Michael made it so easy to book defo…
Michael made it so easy to book defo recommend
26 de abril de 2025
Excellent customer service
Excellent customer service, great booking process! Will definitely book again either Michael.
17 de abril de 2025
excellent customer service
excellent customer service, finds best price possible.
very helpful and nothing is too much trouble.
30 de janeiro de 2025
Michael is superb
We always ask Michael to arrange our holidays. He always provides excellent service. Always professional and friendly. Recommended him to others also.
30 de janeiro de 2025
Everything was perfect from start to…
Everything was perfect from start to finish. So quick and easy to book. Very efficient and no long wait times sitting around in a travel agent. Highly recommended. This is the way forward for booking holidays. I’ll definitely use them again.
7 de janeiro de 2025
Really Good
Great help and quick replies. We have booked through Michael more than once.
29 de dezembro de 2024
Excellent service,very friendly and…
Excellent service,very friendly and helpful
6 de dezembro de 2024
Booked a last min holiday with Michael
Booked a last min holiday with Michael. He was really canny and answered all my questions asap. Thank you
20 de dezembro de 2024
Michael made our booking really easy
Michael made our booking really easy. Michael explained everything clearly and simply and was really helpful. Top marks!
4 de novembro de 2024
Great experience
Great experience. Michael was very helpful, knowledgeable and explained the whole process perfectly. Cant wait to go on our holidays. Highly recommend him.
3 de outubro de 2024
Excellent customer service went above…
Excellent customer service went above and beyond to help find us the perfect holiday
5 de outubro de 2024
Excellent service
Excellent service, helped me with all the queries that I had. Would highly recommend.
4 de outubro de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta da Hays Travel - Carol/Michael Carroll
A pleasure as always Alan
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.