Always helpful staff who go the extra mile. Easy to talk to, everything explained fully when in shop. Shout out to Gemma who dealt with my booking recently and has in the past she sorts everything so... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Always helpful staff who go the extra mile. Easy to talk to, everything explained fully when in shop. Shout out to Gemma who dealt with my booking recently and has in the past she sorts everything so... Ver mais
A empresa respondeu
The whole process of choosing which hotel and making the booking was dealt with by Bethany at Chester le street in a very friendly and professional manner and all our requests were met. Having not t... Ver mais
A empresa respondeu
We were dealt with by Angel at Chester le street who was very professional and listened to our needs and requirements offering us a variety of options within our budget. We were very happy with the se... Ver mais
A empresa respondeu
This is my first visit to Hays Travel but it won't be my last Helen was extremely helpful and thorough. Gave us extra information regarding pre flight hotel and car parking along with insurance and... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
90 Front Street, DH3 3BB, Chester Le Street, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helen is super friendly and helpful.
However found the other girls rather noisy between themselves...no other clients in the shop but girls very loud.
Just an observation....

Resposta da Hays Travel - Chester Le Street
Always a relaxed/pleasant booking process,staff friendly and helpful.Never feel that i should try anywhere else and always feel i get a good price 🌞😄

Resposta da Hays Travel - Chester Le Street
Very helpful staff and easy to book good advice over choice of holiday

Resposta da Hays Travel - Chester Le Street
Always have a good experience when visiting Hays Chester Le Street.
Staff so friendly and provide valuable knowledge.

Resposta da Hays Travel - Chester Le Street
Another booking made easy with the usual helpful friendly staff.

Resposta da Hays Travel - Chester Le Street
Staff at Chester le street are awesome and really help you with everything

Resposta da Hays Travel - Chester Le Street
Once again another pleasant experience whilst booking with Gemma. Obviously very knowledgeable in her work, and is always helpful and friendly. Nothing is a problem for Gemma, Hays are very lucky to have her.

Resposta da Hays Travel - Chester Le Street
It was great from start to finish. Welcoming, friendly and well informed staff. Gemma took time to assess our needs and found us the perfect cruise. Good advice, fully answered any queries but absolutely no pressure. A really good experience and very happy with outcome.

Resposta da Hays Travel - Chester Le Street
Talking with experience and pleasant and patient staff makes any booking really easy.

Resposta da Hays Travel - Chester Le Street
They were very helpful in picking our holidays we have booked very friendly staff

Resposta da Hays Travel - Chester Le Street
Great customer service as always. Gemma was really helpful and got us a good deal for our holiday. We wouldn't go anywhere else!

Resposta da Hays Travel - Chester Le Street
Well we had looked online and could have booked the holiday there. But we were going to Dublin and there was so much choice and also different prices. The hotels can be very expensive in Dublin. We didn't know where we could stay that was sufficiently close the to centre but yet not too expensive. We had had a good experience with Hays before and they are on our high street - so easy to visit. So we booked through Hays. The staff member found us exactly what we needed. Perfect! Really grateful.

Resposta da Hays Travel - Chester Le Street
Professional service, gave options to choose from to get best flights, hotel and value for money. Thanks

Resposta da Hays Travel - Chester Le Street
Friendly and efficient service from the staff at Chester le street branch

Resposta da Hays Travel - Chester Le Street
We went to the Chester le street branch to book a holiday and Gemma who served us was so helpful and up beat it was easy to choose and really happy

Resposta da Hays Travel - Chester Le Street
Professional,friendly,accommodating truly brilliant

Resposta da Hays Travel - Chester Le Street
The staff at Hays, Ch.le.St (Emma/Gemma) went above and beyond when we recently booked our holiday. We booked a holiday to Crete but after booking a review appeared mentioning that the buffet in the hotel was closed. They rang the reps in resort who said it was open and there were no problems. They had the presence of mind to ring the hotel direct and found that it was closed. The Tour Operator agreed a full refund and we were re-booked on a holiday to Rhodes. We had a fantastic time. Gemma and Emma are a credit to Hays.

Resposta da Hays Travel - Chester Le Street
Very pleasant and helpful experience given to us by Bronya

Resposta da Hays Travel - Chester Le Street
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.