Hays Travel managed to find us the kind of trip we were looking for and Tracey at the Colwyn Bay store was brilliant in achieving this. She was friendly, helpful and very knowledgeable. She found us a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We will only use Hays in Colwyn Bay for our holiday bookings. Our previous experiences with them have been so very good, and this time was no exception. We were looked after and advised so well by Tra... Ver mais
A empresa respondeu
Extremely helpful, friendly and knowledgeable staff. They spent over 2 hours making all the arrangements for our holiday in one visit, and absolutely nothing was too much trouble - hotel, flights, t... Ver mais
A empresa respondeu
Always greeted with a smile by extremely helpful friendly staff, they are always ready to help you find the perfect get away
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 10 Bay View Centre, LL29 8DG, Colwyn Bay, Reino Unido
- 01492 445024
4,9
Excelente
685 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really friendly and helpful staff who…
Really friendly and helpful staff who made the booking of our holiday easy and stress free.
3 de maio de 2026
Resposta da Hays Travel - Colwyn Bay
Good afternoon,
Thank you so much for your lovely review - we look forward to welcoming you back into branch
Thanks again,
Kemal and Team
Resposta da Hays Travel - Colwyn Bay
Good afternoon,
Thank you so much for your lovely review - we look forward to welcoming you back into branch
Thanks again,
Kemal and Team
Resposta da Hays Travel - Colwyn Bay
Good morning Myra
Thank you for your review - we look forward to helping you again in the future
Thank you,
Kemal and Team Hays Colwyn Bay
Went in on a Saturday morning and spoke…
Went in on a Saturday morning and spoke to a lovely lady called Lillie. Showed her what we wanted and date and got exactly what we wanted. she was very polite and friendly. great customer service.
10 de maio de 2026
Resposta da Hays Travel - Colwyn Bay
To Mr Collinson,
Thank you for your kind review about our lovely team member Lillie we will be happy to pass it on to her.
Many Thanks
Colwyn bay.
The lady in question was very…
The lady in question was very professional and really did her best to find us a holiday at a good price.
10 de maio de 2026
Resposta da Hays Travel - Colwyn Bay
To Christine,
Thank you for your kind review and we look forward to seeing when you pop in for your tickets.
Tracey
Resposta da Hays Travel - Colwyn Bay
To Marcus,
Thank you for your review i will pass on your kind words best wishes.
Hays Travel
Colwyn bay
10/10
Christina was very helpful, pleasant and knowledgeable and made the booking very easy giving us peace of mind.
6 de maio de 2026
Resposta da Hays Travel - Colwyn Bay
Good morning Janet,
Thank you so much for your lovely review, I will pass your comments onto Christiana and we look forward to seeing you again soon
Thank you,
Kemal
Tracey was fantastic went above and…
Tracey was fantastic went above and beyond for us, understanding our needs as we have a disabled passenger in the group. Highly recommend her for praise.
5 de maio de 2026
Resposta da Hays Travel - Colwyn Bay
To Cheryl,
Thank you for your kind review its was a pleasure to arrange it for you.
Many Thanks
Tracey
Everything was so easy
3 de maio de 2026
Resposta da Hays Travel - Colwyn Bay
Good morning Alun,
Thank you for your lovely review - we look forward to hopefully helping you in the future
Thanks again,
Kemal
Kemal was excellent
Kemal was excellent, very patient and helpfull, willing to listen (which is quite rare these days).
22 de abril de 2026
Resposta da Hays Travel - Colwyn Bay
Hi Edward Haworth,
We appreciate you sharing your experience and are so happy to hear that you found our service helpful and that your needs were met.
Kind Regards
Hays Travel Colwyn Bay
All very welcoming and helpfull staff
30 de abril de 2026
Resposta da Hays Travel - Colwyn Bay
Hi Christina Passmore,
We appreciate you sharing your experience with us; we are so happy our staff were welcoming and helpful to you.
Kind Regards
Hays Travel Colwyn Bay
Resposta da Hays Travel - Colwyn Bay
Hi Debbie Morris,
We appreciate your recommendation and are happy you had a great experience with our service!
Kind Regards
Hays Travel Colwyn Bay
First class
First class! Lots of helpful and useful information, helping us to pick the correct cruise to suit our preferred ports of call
29 de abril de 2026
Resposta da Hays Travel - Colwyn Bay
Hi Tom,
We're happy to hear that you found our information helpful and useful! We appreciate you taking the time to share your positive experience with us.
Kind Regards
Hays Travel Colwyn Bay
Really helpful and efficient
Really helpful and efficient and pleasant staff, working on any queries for booking together if necessary. Thanks and we're using you and will recommend.
14 de abril de 2026
Resposta da Hays Travel - Colwyn Bay
To Mr Jones,
Thank you for your review for our store here in Colwyn Bay.
Many thanks
Tracey
Staff were very helpful and explained…
Staff were very helpful and explained everything.
21 de abril de 2026
Resposta da Hays Travel - Colwyn Bay
To Donald,
Thank you for you kind review look forward to seeing again.
Many thanks
Tracey
Whenever we visit this branch we are…
Whenever we visit this branch we are made welcome and the very knowledgeable staff find exactly what we want plus the extra finishing touches like the api sorted is great
Thank you
12 de abril de 2026
Resposta da Hays Travel - Colwyn Bay
To Mandy,
Thank you for you lovely kind review we appreciate you taking time out to write it and we will let Kemal know.
Many Thanks
Tracey
I was treated brilliantly in your…
I was treated brilliantly in your Colwyn Bay store.
Really pleased that I went to them.
12 de abril de 2026
Resposta da Hays Travel - Colwyn Bay
To Anita,
Thank you for your kind review i have passed on you kind words to Lillie.
Many thanks
Tracey
For me it was that nothing was a…
For me it was that nothing was a problem for them they explained every step of the way. They were also very polite
8 de abril de 2026
Resposta da Hays Travel - Colwyn Bay
To David,
Thank You for your review I will pass it on to Kemal when he is back off holiday.
Many thanks
Tracey
Holiday choosing made easy!!
We received excellent profesional service,good advice and friendly help in choosing our holiday from Tracey.
17 de abril de 2026
Resposta da Hays Travel - Colwyn Bay
To Geoffrey,
Thank you for you lovely review for our store and about Tracey we will pass it on to her.
Many thanks
Colwyn bay
Hays Travel , Why go anywhere else.
As usual we have booked in Colwyn Bay store. Always helpful and attentive,special nod to the Manager who is always lovely also Tracey, and this time Lillie who dealt with all our questions 😊
14 de abril de 2026
Resposta da Hays Travel - Colwyn Bay
To Janice,
Thank you for your amazing review we love to read such positive review for our store.
Many thanks.
Hays Travel
Colwyn Bay
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.