We always book with heyes travel your local helpful look for the best deals and understand our needs Your operators are the best they know what they are doing Keep up the good work
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Lovely welcome...Young lady introduced herself...sat us down with offer of hot drink. She noted the type of holiday we wanted,offered good advice & gave us options which we took away to think about.... Ver mais
A empresa respondeu
Ellie who we dealt with us was as usual very helpful and knowledgable and found exactly what we were looking for. She is one of the reasons we always use this branch.Its nice to see a familiar , pleas... Ver mais
A empresa respondeu
Great. I went in to feedback my very positive recent holiday experience and booked another holiday with them. Very pleased with their professionalism in the way they explained the holiday details.... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit C Deeside District Centre, CH5 4WL, Connah's Quay, Reino Unido
- 01244 836748
4,9
Excelente
508 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ceri was lovely to deal with
14 de janeiro de 2026
Resposta da Hays Travel - Connah's Quay
We are so glad to hear that you had such a positive experience. Thank you for sharing your feedback with us; we appreciate it.
It's always easy to book a holiday with…
It's always easy to book a holiday with Hays Travel in Connahs Quay.
Elle was super helpful and she found us a holiday in no time.
5 de janeiro de 2026
Resposta da Hays Travel - Connah's Quay
Thank you for your lovely review , it's always a pleasure to book your holiday! I hope you both have a lovely time! :)
Ceri Ann was a super sales person
Ceri Ann was a super sales person. To the point we cancelled the holiday we intended to go abd booked 2 separate ones
7 de janeiro de 2026
Resposta da Hays Travel - Connah's Quay
Thank you for your kind words, and thank you for coming to our store :)
It was a pleasure to book your holidays and we look forward to having you both back in store !
We will pass on your lovely words to Ceri.
Kind Regards,
Ellie-Joe
Everything done efficiently and great…
Everything done efficiently and great human interaction
6 de janeiro de 2026
Resposta da Hays Travel - Connah's Quay
Thank you for booking with us and your kind words :)
Kind Regards,
Ellie-Joe
Hays CQ
Speedy booking process, helped with finding alternative flights needed
31 de dezembro de 2025
Resposta da Hays Travel - Connah's Quay
Thank you for your lovely review! We hope you have the most amazing time :)
Elle Joe was super helpful
Elle Joe was super helpful, talked me through everything, matched prices and even applied a discount!! Fantastic
2 de dezembro de 2025
Resposta da Hays Travel - Connah's Quay
Thank you so much for your positive feedback, it was my pleasure to help get your holiday booked for you and I hope you have the best time.
Lots to look forward to!
Ellie-Joe x
We dealt with Liam who booked our…
We dealt with Liam who booked our safari for 2027. Brilliant service and great communication
Would highly recommend
22 de novembro de 2025
Resposta da Hays Travel - Connah's Quay
Hi Ryan,
Thank you for your kind words. I will pass on the review to Liam.
We cannot wait to welcome you back into store
Kind regards
Ellie-Joe
Friendly efficient staff
Friendly efficient staff. Very helpful and puts you at ease.
18 de novembro de 2025
Resposta da Hays Travel - Connah's Quay
Good Afternoon, Andrew
Thank you for your kind words. I will pass on the review to Liam
We cannot wait to welcome you back into store
Kind regards
Keeley
It was an efficient booking but really…
It was an efficient booking but really didn't feel that there were any benefits to booking with Hays. Exactly the same price to the penny if I'd booked online from home. Expected a better deal.
7 de novembro de 2025
Resposta da Hays Travel - Connah's Quay
Good Afternoon,
Thank you for booking with us at Hays Travel Connah's Quay. At Hays Travel, we provide the best service to ensure that you have the best holiday, and we will be able to assist throughout your upcoming holiday with us including check in.
If you have any further questions or enquiries, please contact Hays Travel Connah's Quay
Kind regards,
Keeley
Excellent very helpful and very…
Excellent very helpful and very knowledgeable about the cruise
10 de novembro de 2025
Resposta da Hays Travel - Connah's Quay
Good Morning Deborah,
Thank you so much for your kind words. We cannot wait to welcome you back into store :)
Have a wonderful day!
Kind regards,
Ellie-Joe
Resposta da Hays Travel - Connah's Quay
Good Morning Linda
Thank you so much for your kind words. I am very grateful i was able to help you book your next holiday. We cannot wait to welcome you back into store
Have a wonderful day
Kind regards
Keeley
Absolutely flawless holiday booking
Absolutely flawless holiday booking. Communication instant and extremely lovely staff... 100% use again
30 de outubro de 2025
Resposta da Hays Travel - Connah's Quay
Thank you for your kind words!, We will let Jake know and we look forward to having you in store again :)
They are all helpful and friendly and…
They are all helpful and friendly and polite and won't book any were else
25 de outubro de 2025
Resposta da Hays Travel - Connah's Quay
Thank you so much for your positive feedback, it was my pleasure to help get your holiday booked for you and I hope you have the best time.
Lots to look forward to! - Ashleigh
Good customer service
1 want to applaud Jake who helped us to book our holiday. He was so courteous and professional as he guided us through our booking. 8
24 de outubro de 2025
Resposta da Hays Travel - Connah's Quay
Thank you so much for your positive feedback. I will make sure it is passed on to Jake.
I am happy to hear you had a great experience and are pleased with the service you received.
We look forward to welcoming you back in store - Ashleigh :)
Mallorca, April 2025
I contacted Hays with an idea in mind that myself and 2 friends wanted a girls weekend away. We had no idea where we wanted to go, our only requests were that it wasn’t too far away, there was sun and lots to entertain us nearby. Jake found us the perfect holiday in Mallorca, the hotel was right on the beach, there were lots of bars, restaurants, shops going in both directions when you stepped out of the hotel and the whole holiday ran so smoothly from start to finish! Would definitely go back to Hays again and trust them to find me the holiday I want 🙂
23 de abril de 2025
Avaliação não solicitada
Resposta da Hays Travel - Connah's Quay
Hi Nikki, thank you so much for your positive feedback. I will make sure it is passed on to Jake!
I am so glad you are happy with the service you received and that you had a lovely holiday.
We look forward to welcoming you back into store for your next one - Ashleigh :)
Dissatisfied
Went in for an enquiry , not helpful at all ,just gave me an email address for my query, went to Broughton instead did everything for me .
2 de setembro de 2025
Avaliação não solicitada
Resposta da Hays Travel - Connah's Quay
Good morning,
I am sorry to hear that you are dissatisfied with the service received in our store.
Could you please send an email to connahs@hays-travel.co.uk or call on 01244 836748 so that I can discuss this further with you.
Kind regards,
Ashleigh
Ashleigh was brilliant
Ashleigh was brilliant . This will be our first cruise and we honestly didn’t know where to start ! All our questions were answered and she made us feel so at ease and relaxed through the process , we now can’t wait to go on our cruise , thanks Ashleigh x x
12 de outubro de 2025
Resposta da Hays Travel - Connah's Quay
Hi Samantha, thank you so much for your positive feedback!
It was my pleasure to help you with arranging your first ever cruise, and I am sure that you will have the most amazing time.
I hope you have an amazing holiday and we look forward to welcome you back into store in the future! - Ashleigh
Ellie served us and was so helpful and…
Ellie served us and was so helpful and very personal , would use this store again and ask for Ellie
11 de outubro de 2025
Resposta da Hays Travel - Connah's Quay
Thank you so much for your positive feedback. I will pass this onto Ellie-Joe!
We look forward to welcoming you back in the future and are glad you are happy with the service you received. - Ashleigh
Very helpful and accommodating
Very helpful and accommodating.
Keeley had a lot of knowledge and was very patient with us while we chose our perfect holiday. Very informative and friendly.
6 de outubro de 2025
Resposta da Hays Travel - Connah's Quay
Good Afternoon, Gemma
Thank you so much for your kind words, I am happy that I was able to find your perfect holiday for you. We cannot wait to welcome you back into store
Have a lovely evening
Kind regards
Keeley
Great time booking holiday found out…
Great time booking holiday found out what we wanted and booked it straight away x x
6 de outubro de 2025
Resposta da Hays Travel - Connah's Quay
Thank you so much for your positive feedback, it was my pleasure to get your holiday booked for you. I hope you have an amazing time and we look forward to welcoming you in for your next holiday! - Ashleigh
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.