I book a lot of holidays through Hays Travel,as always it was a plesent experience,carried out by lovely friendly staff ,who would bend over backwards to help you,this time it was Chelsey who always g... Ver mais
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Veja o que dizem as avaliações
Excellent service went there looking for a certain holiday found it was a bit more expensive than originally thought. The gentleman helped with finding another that was more to our budget. Could not... Ver mais
Saw a holiday advertised on Facebook so popped a message to them, I was chatting with Callum from the Crook branch, he was really informative and made the whole process really smooth! Thank you so muc... Ver mais
A empresa respondeu
Lorraine was brilliant.we had been let down badly by love holidays and she saved the day So understanding ,knowledgeable and helpful. We cannot sing her praises enough We will most certainly only... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
10 Hope Street, DL15 9HS, Crook, Reino Unido
- 01388 766166
5,0
Excelente
852 avaliações
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EARLY XMAS BREAK
I book a lot of holidays through Hays Travel,as always it was a plesent experience,carried out by lovely friendly staff ,who would bend over backwards to help you,this time it was Chelsey who always greets you with a smile.I highly recommend to book holidays with Hays Crook.
30 de agosto de 2026
Excellent service
Excellent service went there looking for a certain holiday found it was a bit more expensive than originally thought.
The gentleman helped with finding another that was more to our budget. Could not praise enough.
23 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Always use hays when travel .Very…
Always use hays when travel .Very helpful and always pleasant,who ever you see
26 de agosto de 2026
Resposta da Hays Travel - Crook
Thomas,
Thank you for your fantastic feedback! We are so pleased to hear that you consistently find our team helpful and pleasant every time you travel with us.
Kind Regards
Hays Travel Crook
hayes travel great
I was very pleased with hayes travel at crook found me a holiday and was very helpful great service thanks hayes travel 😀
18 de agosto de 2026
Resposta da Hays Travel - Crook
Thank you so much for your lovely comments, it was a pleasure helping you book your holiday. Thank you again for booking with us and we hope to see you again soon!
Thanks,
Chelsey :)
Summer holiday booked!!
Chelsey was really good at sorting the holiday out, all the small details and she made the whole process really easy. Thanks.
23 de agosto de 2026
Resposta da Hays Travel - Crook
Mr Christopher Broadley,
Thank you for your fantastic review! We are so pleased to hear that Chelsey made the booking process easy and took care of all the details for your holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel Crook
Lovely experience
Saw a holiday advertised on Facebook so popped a message to them, I was chatting with Callum from the Crook branch, he was really informative and made the whole process really smooth! Thank you so much - can't wait for my holiday! Xx
23 de agosto de 2026
Resposta da Hays Travel - Crook
Elize Davies,
Thank you for your lovely review! We are so pleased to hear that you had such a smooth experience and found that Callum was informative. We hope you have a fantastic holiday and I will pass your kind comments onto him.
Kind Regards
Hays Travel Crook
2 holidays
From the minute I entered the office in Crook I was made very welcome. Nothing was too much trouble for the agent Chelsey, she was diligent in booking 2 holidays for me, so very helpful and friendly.
23 de agosto de 2026
Resposta da Hays Travel - Crook
Mrs Christine Page,
Thank you for your wonderful feedback! We are so pleased to hear that Chelsey provided such amazing service and made you feel so welcome. We appreciate your kind words.
Kind Regards
Hays Travel Crook
Was seen by a great and pleasant…
Was seen by a great and pleasant employee and was very helpful
13 de agosto de 2026
Resposta da Hays Travel - Crook
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team.
Kind Regards
Hays Travel Crook
So friendly and easy they go out of…
So friendly and easy they go out of there way to help very pleased
20 de agosto de 2026
Resposta da Hays Travel - Crook
Joanne,
Thank you for your wonderful feedback! We are so pleased to hear that we were able to assist you and that you are very pleased with our service.
Kind Regards
Hays Travel Crook
Declan at Hays Travel
Declan at Hays Travel - Crook booked our family holiday. He was very polite, professional and efficient. He made booking the holiday a breeze.
14 de agosto de 2026
Resposta da Hays Travel - Crook
Thank you for your wonderful feedback! We are so pleased to hear that booking your family holiday was a smooth and enjoyable experience. I'll pass your lovely comments onto Declan when he is back in the office.
Kind Regards
Hays Travel Crook
Excellent and knowledgeable staff
Excellent and knowledgeable staff
Callum
Good deals and price match 👌
17 de agosto de 2026
Resposta da Hays Travel - Crook
Thank you for your wonderful feedback! We are so pleased to hear that Callum was so helpful. I'll pass this kind feedback onto him.
Kind Regards
Hays Travel Crook
The staff were very efficient in…
The staff were very efficient in sorting out my holiday, very professional and polite.
8 de agosto de 2026
Resposta da Hays Travel - Crook
Thank you so much for your kind comments, it was a pleasure helping you organise your lovely holiday. Thank you so much for booking with us and we hope to see you again soon!
Thanks,
Georgia :)
Lorraine was brilliant.we had been let…
Lorraine was brilliant.we had been let down badly by love holidays and she saved the day
So understanding ,knowledgeable and helpful. We cannot sing her praises enough
We will most certainly only use hays travel in the future
Thank you Lorraine
14 de agosto de 2026
Resposta da Hays Travel - Crook
Thank you so much for your lovely feedback. It was a pleasure helping you book your holiday. I'm so pleased we managed to get you sorted and you're still getting away! I hope you have an incredible time and hope to see you again soon!
Thank you,
Lorraine :)
Once again I'm greeted with a smile…
Once again I'm greeted with a smile from all the staff, always feel welcome & nothing is too much trouble to them. Chelsey found the Cruise I was interested in. I got it booked, along with car parking all done with a smile. Thank you so much, for making everything easy for me.
11 de agosto de 2026
Resposta da Hays Travel - Crook
Lesley Longstaff,
Thank you for your wonderful feedback! We are so pleased to hear that our team always makes you feel welcome and that nothing is too much trouble. It's fantastic to know we made everything easy for you.
Kind Regards
Hays Travel Crook
Resposta da Hays Travel - Crook
Alison Dixon
Thank you for your very generous feedback. We appreciate you booking with us and I'm sure you'll have an amazing holiday.
Kind Regards
Hays Travel Crook
Very friendly staff .Always very…
Very friendly staff .Always very helpful wouldn't go any where else. The staff at Crook branch.Are all lovely
1 de agosto de 2026
Resposta da Hays Travel - Crook
Maria Harrison,
Thank you for your wonderful feedback! We are so pleased to hear that our staff are friendly and helpful. We truly appreciate your loyalty.
Kind Regards
Hays Travel Crook
Disney dreams do come true
Fantastic deals on facebook. Declan replied straight to my query for more information. Nothing was a bother and the trip was booked in under an hour. Fantastic price for a cheeky trip to Disneyland Paris with excellent customer service. Would never expect anything less from Hays Travel. Fantastic company.
8 de agosto de 2026
Resposta da Hays Travel - Crook
Kristina Coulthard,
Thank you for your fantastic review! We are so pleased to hear that you had such a positive experience booking your trip with us. We always strive to provide excellent customer service, and it's wonderful to know we met your expectations.
Kind Regards
Hays Travel Crook
Excellent service from Lillie
Excellent service from Lillie, she found quotes for my holiday enquiry, very courteous and friendly. Lorraine, who booked my holiday, courteous and friendly, assisted me with apps. Both very professional Ladies.
7 de agosto de 2026
Resposta da Hays Travel - Crook
Mrs Burke,
Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive and that our team provided such courteous and friendly service. We appreciate your kind words.
Kind Regards
Hays Travel Crook
Very helpful and professional
Very helpful and professional. Lorraine at Crook Hays helped find and book our cruise. She also assisted with booking insurance.
6 de agosto de 2026
Resposta da Hays Travel - Crook
Thank you so much for taking the time to leave feedback, we will pass your lovely comments over to Lorraine :) thanks, Georgia
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