I book a lot of holidays through Hays Travel,as always it was a plesent experience,carried out by lovely friendly staff ,who would bend over backwards to help you,this time it was Chelsey who always g... Ver mais
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Veja o que dizem as avaliações
Excellent service went there looking for a certain holiday found it was a bit more expensive than originally thought. The gentleman helped with finding another that was more to our budget. Could not... Ver mais
Saw a holiday advertised on Facebook so popped a message to them, I was chatting with Callum from the Crook branch, he was really informative and made the whole process really smooth! Thank you so muc... Ver mais
A empresa respondeu
Lorraine was brilliant.we had been let down badly by love holidays and she saved the day So understanding ,knowledgeable and helpful. We cannot sing her praises enough We will most certainly only... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
10 Hope Street, DL15 9HS, Crook, Reino Unido
- 01388 766166
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Great service once again I always…
Great service once again I always religh on Hayes at crook many thanks to Chelsey

Resposta da Hays Travel - Crook
Everyone was so helpful
Everyone was so helpful, and helped me get the travel insurance I needed for holidays.

Resposta da Hays Travel - Crook
Dec does it again. Thanks Crook Hays
Visited shop after making enquiries with Dec Spencer prior to visit. Extremely hot day. Shop was busy, air conditioning on and everyone cheerful and chatty which put us in holiday mood. We always book with Dec now. He's relaxed , friendly, always has a smile. He'd already done all the groundwork, found out our preferences and had checked the price that morning. He makes the whole experience a positive one when I can feel quite anxious about getting everything right and paying large amounts. To top it off he managed to get us a private transfer for not too much more, booked our seats and gave us the prices for airport parking which we ll do with him from now on. He also managed to get travel insurance for our last holiday on may when we couldn't get it with an insurance broker we usually go too so we took the years insurance. Thanks to the team in Hays including Julie for travel money but a huge thank you to Dec . We ll be back!

Resposta da Hays Travel - Crook
Declan was very kind and discussed all…
Declan was very kind and discussed all our concerns and requests. We are really looking forward to our first cruise.

Resposta da Hays Travel - Crook
Fabulous Service
Declan at Hays Travel, Crook was fantastic, can’t fault his service and patients whilst we looked to book our “girls trip” next year. He provided us with information promptly and made the whole booking process simple.

Resposta da Hays Travel - Crook
hassle free
hassle free, simplicity at is best. special requests given priority. worthy company to do business with.

Resposta da Hays Travel - Crook
Excellent customer service by Lilly who…
Excellent customer service by Lilly who managed to save us some money as well. Very pleased.
This is the second time using the Crook branch and we will use them again

Resposta da Hays Travel - Crook
Lovely
Lovely, friendly staff with good knowledge of what's available, and super efficient making sure you've got the rights seats and extras such as carparking at the airport if needed

Resposta da Hays Travel - Crook
Always have a very good experience…
Always have a very good experience dealing with Hays Travel staff whether it is just making enquiries or actually booking a holiday, This time I must say a big thankyou to Georgia and Declan,

Resposta da Hays Travel - Crook
Great service so far
Great service so far, ticked all the boxes we needed. Chelsea was incredibly helpful, efficient, updated us through email or phone. Thank you so much Chelsea for your help and the team, will book again with them.

Resposta da Hays Travel - Crook
Callum was very helpful explaining…
Callum was very helpful explaining deferent insurance and found a one that suited our needs he was nice and very pleasant man

Resposta da Hays Travel - Crook
Positive customer service
Lillie at the crook office was really helpful, very informative and took the time to talk me through elements of the holiday on offer

Resposta da Hays Travel - Crook
Always use Chelsey pleasent and good at…
Always use Chelsey pleasent and good at her job

Resposta da Hays Travel - Crook
Every part of our booking was explained…
Every part of our booking was explained in great detail with no pressure 👌

Resposta da Hays Travel - Crook

Resposta da Hays Travel - Crook
Great friendly experience
Great friendly experience, Georgia helped us find best hotel for us.
Would be returning to book another holiday with Hays Travel.

Resposta da Hays Travel - Crook
Very good as I was a nuisance
Very good as I was a nuisance, as had to liaise with my partner in Australia and with the time difference. In then end all booked thank you Lorraine

Resposta da Hays Travel - Crook
We contact the shop
We contact the shop, via phone. The team were excellent in helping us choose our holiday. They sent many different options and once we chose our holiday they were able to add extra to our holiday. They are always at the end of the phone, everything g is prepared for you to collect before you. We actually don’t use any other place to book our trips and holidays. Outstandingly good service. 5 stars

Resposta da Hays Travel - Crook
Very respectful and informative as I am…
Very respectful and informative as I am older and not tech minded.
They listen to what I want and achieve it.

Resposta da Hays Travel - Crook
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