Excellent customer service! We had been searching for the perfect holiday for over a month with no luck. We popped into Hay’s and were greeted by the very helpful and knowledgeable Sandra, who listene... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Lauren was fantastic from start to finish. Once she understood exactly what I was looking for, she took the time to find options that suited me perfectly, resulting in a fantastic holiday that she... Ver mais
A empresa respondeu
Sandra from Hays Travel Cumbernauld has booked many cruises for us, many of which have certainly not been straight forward. The cruise booked yesterday was complex as it included multiple reservation... Ver mais
A empresa respondeu
This is the second cruise holiday we have booked this week with Hays Cumbernauld, One by phone on Wednesday with Evelyn and Lauren and the latter one on Saturday in store with Sandra. As always the... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 29 Teviot Walk, G67 1NG, Cumbernauld, Reino Unido
- 01236885444
5,0
Excelente
767 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Evelyn
Great help and advise
Great help and advise. All arranged for me with no worries or concerns. Lovely wee lassie.
5 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thank you for your kind feedback :)
It’s always easy booking with hays…
It’s always easy booking with hays travel, I was speaking with Deborah from the Cumbernauld store through Facebook messenger. Deborah was amazing with getting us exactly what we wanted and took her time to get us the best deals. This is my second time booking with hays travel, only place I will book my holidays going forward. Such great customer service & always extremely happy to help
7 de abril de 2026
Resposta da Hays Travel - Cumbernauld
We appreciate you taking the time to share your booking experience. Thank you for continuing to trust us with your bookings.
Deborah
Resposta da Hays Travel - Cumbernauld
Thanks so much for your kind feedback . Glad we got it sorted.
I knew what I was looking for told the …
I knew what I was looking for told the assistant and she.ckecked everything. She then gave as information on other flight times etc and ensured that we got the best deal.
30 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thanks so much for your kind feedback . It was a pleasure to get you booked.
Resposta da Hays Travel - Cumbernauld
Thank you for your kind feedback :)
Friendly
Friendly, helpful staff. Good prices and matched accommodation to the needs of vacation perfectly. Very quick process and everything explained perfectly.
27 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thank you for your kind feedback :) I hope you have a lovely trip!
Evelyn was easy to deal with and was…
Evelyn was easy to deal with and was helpful with no pressure to commit to anything
27 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Great Service
A great 1st experience after a friend saw a great deal for a girls holiday. Deborah was brilliant and we have booked this. Highly recommend.
23 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thanks so much for your lovely review it was a pleasure to get you all sorted and I am sure you and the girls will have a fantastic time! Deborah :)
Resposta da Hays Travel - Cumbernauld
Thanks for your kind feed back . it was a pleasure to get you booked.
Sandra was very helpful checking…
Sandra was very helpful checking everything for us and the rest of the girls in the shop were nice made me very comfortable having a wee laugh at.me in a good way
16 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thanks so much for your kind feedback. it was a pleasure to get you booked
Lauren was a fantastic help and very…
Lauren was a fantastic help and very knowledgeable in her job
19 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Expert
Expert , friendly advice as always , & the pqyment plans make it easier to book and budget our trips away
19 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thank you for such positive feedback. It was a pleasure to help.
Evelyn
The lady asked what we wanted and…
The lady asked what we wanted and helped us to get what we wanted
12 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thanks Mina was delighted to get you all booked up for your coach trip. Hoping you all have a lovely time. Deborah
Evelyn listened to what we were looking…
Evelyn listened to what we were looking for and found the best price. She was extremely helpful and made the booking very clear and easy. Her colleagues were helpful to.
16 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thank you for your kind feedback. We hope you have a lovely holiday!
Sandra was extremely helpful
Sandra was extremely helpful, booked with no problems. Excellent
15 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thanks so much for your kind feedback. It was a pleasure to get you booked.
Very attentive on replying to my…
Very attentive on replying to my message on fb regarding interested holiday deal which I booked
13 de março de 2026
Resposta da Hays Travel - Cumbernauld
Thanks so much Isabel it was a pleasure getting you guys all booked up. Deborah :)
The professional attitude and…
The professional attitude and experience of the agent
12 de março de 2026
Resposta da Hays Travel - Cumbernauld
It was a pleasure to help with your booking.
Thank you for such positive feedback.
Evelyn
Very helpful staff
The 3 ladies that were working were all very helpful and knowledgeable in getting us the right cruise we were looking for
9 de março de 2026
Resposta da Hays Travel - Cumbernauld
Great to see you in store. It was a pleasure to help.
Thank you for such positive feedback.
Evelyn
Resposta da Hays Travel - Cumbernauld
Thanks so much for the lovely comment. Evelyn :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.