Our recent experience was very good. We have used your company on several occasions and always found the staff to be very helpful and knowledgeable. We would definitely be back again and would recomme... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Owen was efficient and extremly helpful. He found exactly what we wanted for our break in Malta and offered useful and relevant advice.
A empresa respondeu
We had an apprentice, who sorted our holiday for us. we felt listened too and he sorted a nice hotel and in a nice resort , also sorted the best flight times for us and parking . it is the first ti... Ver mais
A empresa respondeu
I think this must be our 9th holiday we have booked through Hays Travel Darlington. Would never book with anyone else. Very knowledgeable, friendly and polite. They make the process very easy, and I k... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
40 High Row, DL3 7QW, Darlington, Reino Unido
- 01325 609021
4,9
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful got to book holiday that…
Very helpful got to book holiday that we wanted .
3 de maio de 2026
Resposta da Hays Travel - Darlington
Thank you for lovely feedback, We are so glad you got sorted with the holiday you wanted :)
Great service
Very helpful staff , spent lots of time making sure we choose the right holiday
2 de maio de 2026
Resposta da Hays Travel - Darlington
Thanks for your feed back - We are glad you got sorted with the right holiday for you :) Enjoy! Thanks
Resposta da Hays Travel - Darlington
Thank you for your kind words Brian :) Thanks Dannielle
Resposta da Hays Travel - Darlington
Thank you for your feed back, I am glad we got your holiday sorted :) Thanks Dannielle
When we visited Hays Travel we were…
When we visited Hays Travel we were greeted with a friendly smile.Dannielle was very helpful and took her time to find the holiday we wanted.She was polite and cheerful and we were very happy for her help Thank you
3 de maio de 2026
Resposta da Hays Travel - Darlington
Thank you for your kind comments Joan, Its always a pleasure finding you a holiday, I hope you have a fab time! You deserve it, Thanks Dannielle :)
Very helpfull and very easy everything…
Very helpfull and very easy everything was explained and nothing was to much trouble
2 de maio de 2026
Resposta da Hays Travel - Darlington
Thanks for some lovely feed back :) We are happy you got sorted! Thanks
Resposta da Hays Travel - Darlington
Thank you for your kind feedback, we really appreciate it :)
Great Customers Service with fantastic…
Great Customers Service with fantastic Help from Kirsten and the team. They couldn't have done anymore for us and got us a great deal as always. That's why i wouldn't go anywhere Else but Hays Travel. Thank you to Kirsten and the Hays Travel team. 🙏👍
1 de maio de 2026
Resposta da Hays Travel - Darlington
Thanks for the lovely review & it was a pleasure to get you booked again! Thanks, Kirsten
Natalie was very helpful…
Natalie was very helpful during the whole booking process, firstly through Facebook messages and then on the telephone. Answering any questions that I had.
30 de abril de 2026
Resposta da Hays Travel - Darlington
Thank you for your feedback, I really appreciate this! I am glad we got you sorted, Thanks once again, Natalie :)
Sophie was amazing
Sophie was amazing. She managed our booking and was very professional, she’s knowledgeable and approachable as well as being efficient.
23 de abril de 2026
Resposta da Hays Travel - Darlington
Hello,
Thank you for the lovely feedback it is greatly appreciated and I will make sure this is passed onto Sophie :)
I always book Caledonian holidays…
I always book Caledonian holidays through Hays. Danielle was extra helpful in managing my holiday. I find all the staff in Hays of Darlington very friendly even when they are busy.
26 de abril de 2026
Resposta da Hays Travel - Darlington
Hello,
Thank you for the lovely feedback it is greatly appreciated and I will make sure this is passed onto Dannielle :)
Holiday booked
The whole experience was stress free everything was done professionally Chloe was friendly, helpful efficient & sorted everything for us,as usual all the staff helpful and made us at ease
16 de abril de 2026
Resposta da Hays Travel - Darlington
Thank you so much for the kind words and taking the time to leave such a lovely review. It is so lovely to hear and it was a pleasure booking your holiday! I look forward to seeing you in the future thanks Chloe :)
Welcome
In a busy environment the staff member waved a hello welcome to indicate he was ready to help us. A very polite helpful young man.
16 de abril de 2026
Resposta da Hays Travel - Darlington
Hello,
Thank you so much for leaving us a review, it is great to hear and this will be passed on :)
Thanks, Katie
A big thank you to Katie 😊
Our experience with Hays Travel was great from start to finish thanks to Katie!! Katie was so helpful, understanding, polite and honest! We booked a Caribbean cruise for our honeymoon and we had no idea on anything about crusies or how they worked, etc. However with Katie’s help, she advised what work best for us for what we wanted, what to do or what not to do and made sure we got the best deal that suited our budget! 😁 We will definitely be booking a holiday again with Hays Travel!! 😊
19 de abril de 2026
Resposta da Hays Travel - Darlington
Thank you so much for the kind words and taking the time to leave such a lovely review. It is so lovely to hear and it was a pleasure booking your holiday! I look forward to seeing you in the future :)
Thanks, Katie
Always great service Katie listen to…
Always great service Katie listen to what I wanted and got everything set up for me with no hassle...staff polite and helpful and friendly...
19 de abril de 2026
Resposta da Hays Travel - Darlington
Hello,
It was a pleasure booking your holiday, thank you for the lovely feedback it is very much appreciated :)
Thanks, Katie
Always very helpful even with a…
Always very helpful even with a difficult booking.
18 de abril de 2026
Resposta da Hays Travel - Darlington
Hello,
Thank you so much for the lovely comments! :)
Sophie went out of her way to meet out…
Sophie went out of her way to meet out requirements and came up with a great deal of.
14 de abril de 2026
Resposta da Hays Travel - Darlington
Hello,
Thank you for the lovely feedback it is greatly appreciated and I will make sure this is passed onto Sophie :)
Thanks, Katie
Cameron was great sorted us a nice…
Cameron was great sorted us a nice little break very helpfull thank you so much 😁
7 de abril de 2026
Resposta da Hays Travel - Darlington
Thanks so much for leaving feed back, we really do value it :)
Holiday booking
Samantha looked after us very well. She even looked at alteratives, things we had't seen or looked at, and we ended up with a better deal.
She went through everything without any pressure, the whole thing was very smooth.
Hays looks after all its customers very well regardless what holiday they choose. Previously we have booked city breaks with Hays always very well looked after
14 de abril de 2026
Resposta da Hays Travel - Darlington
Thank you for taking the time to leave a review on the service you received , Its always a pleasure booking your holidays and making sure we find you the best deal to suit your requirements , Thank you for always returning to book with us
very effiant service
14 de abril de 2026
Resposta da Hays Travel - Darlington
Thank you for your lovely comments :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.