I was dealt with by Daisy at your Deal branch - who was extremely pleasant and very helpful. On my first visit, Daisy was very knowledgeable about the cruise I was interested in. To confirm the info... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went into Hayes travel yesterday 29th August with my friend that comes on holiday with me to choose our next holiday. The young lady that helped us was absolutely lovely and very helpful with helping... Ver mais
A empresa respondeu
Excellent service, travel consultants are very knowledgeable. Listening to your needs and preferences to find the holiday that suits you best. Always try to price match if you find a cheaper deal dire... Ver mais
A empresa respondeu
A lovely company, situated locally ,and easy to find. The staff were helpful and very efficient, completing our booking in good time without us having to wait around. We cannot speak too highly of th... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
62 High Street, CT14 6HE, Deal, Reino Unido
- 01304750034
4,9
Excelente
679 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly and efficient service
14 de setembro de 2025
Resposta da Hays Travel - Deal
Good morning,
Thank you so much for your lovely review and for booking with me at Hays Travel!
I am glad we got you your dream holiday and I hope you have an amazing time!
Best Wishes, Sophie :)
Best Wishes, Sophie :)
Booking Changed
Both Millie and Daisy were very helpful, despite me having to change our cruise the next day (my fault). I've lived in Deal for just over a year, and this is the second booking I have made. This is a good travel agent.
16 de setembro de 2025
Resposta da Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday and I am so glad we managed to get you on another cruise!
Best wishes,
Millie and Daisy :)
Resposta da Hays Travel - Deal
Thank you so much for taking the time to share a review of your service , we really appreciate it !
Best wishes Millie
Excellent as always.
Always my go to, rather than booking online. All staff are fab - friendly, knowledgeable and go all out to help you get the holiday you’re looking for. I would 100% recommend. Thanks again to Daisy for sorting this one out
12 de agosto de 2025
Resposta da Hays Travel - Deal
Thank you so much Nikki for taking the time to post such a lovely review , it means so much .
Daisy was extremely helpful.
Daisy was extremely helpful and knowledgeable on what we was after. It’s been a while since we last went but was updated on all the changes that have been made in the travel industry. Would highly recommend as they also matched the price online and we actually spoke to someone human. Many thanks
6 de setembro de 2025
Resposta da Hays Travel - Deal
Hello,
Thank you for your lovely review and for booking with us at Hays Travel.
I hope you have the best holiday and it was a pleasure booking your trip!
Kind regards,
Daisy :)
I would go with Hays travel again very…
I would go with Hays travel again very pleased with the help with my booking.🤗
23 de agosto de 2025
Resposta da Hays Travel - Deal
Hello Miss Johnston,
Thank you so much for your lovely review and for booking with me at Hays Travel!
I am glad we got you your dream holiday, I hope you have an amazing time!
Best Wishes, Sophie :)
We was dealt with very professionally…
We was dealt with very professionally and was given very good advise, including information on other resorts. We have booked many times with Hays and would definitely recommend to friends and family.
30 de agosto de 2025
Resposta da Hays Travel - Deal
Hello Mr Scotter,
Thank you so much for your lovely review and for booking with me at Hays Travel!
I hope you both have a well deserved break!
Best Wishes, Sophie :)
Honesty best policy what I wanted…
First visit ok explained what I wanted paid full price then.
Returned then I got full inventory
Not happy with outward flight could have booked with Marella and got a 9.30 flight,instead of 6 am.
Felt she was not entirely honest, so now thinking will I be in the bowels of the ship which I also do not want.
Honest would have been a better policy.
23 de agosto de 2025
Resposta da Hays Travel - Deal
Dear Evelyn , thank you for taking the time to leave a review , we really appreciate your feedback . I had a lovely conversation with your friend travelling with you and explained that although they are showing flights available on their system unfortunately when I get through direct the availability is not there .However what I will do is check regularly to see if there have been any cancellations in the build up to your holiday . Apologies for any inconvenience caused .
Best wishes Millie
Daisy was superb in getting us the best…
Daisy was superb in getting us the best deal for our requirements. Thank you
30 de agosto de 2025
Resposta da Hays Travel - Deal
Hello,
Thank you for your lovely review and for booking with us at Hays Travel.
I hope you have the best holiday and it was a pleasure booking your trip!
Kind regards,
Daisy :)
Excellent service
Excellent service
Staff really helpful and not pushy
Very happy with what we got
29 de agosto de 2025
Resposta da Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Lauren
Friendly professional service
Friendly professional service, nothing was to much trouble, great wealth of knowledge to make booking a holiday with Hayes a pleasure, completely stress free.
26 de agosto de 2025
Resposta da Hays Travel - Deal
Thank you so much for taking the time to share a review of your service , we really appreciate it !
Best wishes Millie
Very helpful young women who spent a…
Very helpful young women who spent a lot of time finding the holiday to suit us
24 de agosto de 2025
Resposta da Hays Travel - Deal
Thank you so much for taking the time to review our store , we love to hear your feedback!
I hope you have a lovely holiday!
Best wishes,
Lauren
Fantastic service …
Haven’t booked a holiday since before COVID, popped in on the of chance. Sophie was in there the branch manager who we’ve known for years, she got everything sorted with what we wanted.fantastic service as always
21 de agosto de 2025
Resposta da Hays Travel - Deal
Hello Mr Hill,
Thank you so much for your lovely review and for booking with me at Hays Travel!
It is always so lovely to see you both and to catch up. I hope you both have a well deserved break!
Best Wishes, Sophie :)
The two young ladies in the shop were…
The two young ladies in the shop were absolutely brilliant!!! We could not have been better served or pleased with the service. Thank you so much.
Tony Scarfe and Susan Evans
20 de agosto de 2025
Resposta da Hays Travel - Deal
Hello Mr Scarfe
Thank you so much for your lovely review and for booking with us at Hays Travel!
We hope you have a lovely time!
Best Wishes, Sophie :)
The Deal team where very helpful and…
The Deal team where very helpful and knowledgeable. Thanks for being very cheerful and always smiling.
20 de agosto de 2025
Resposta da Hays Travel - Deal
Hello Mr Harris,
Thank you so much for your lovely review and for booking with us at Hays Travel!
We hope you have a lovely time!
Best Wishes, Sophie :)
Resposta da Hays Travel - Deal
Hello,
Thank you so much for your lovely review and for booking with us at Hays Travel!
We hope you have a lovely time!
Best Wishes, Sophie :)
Wonderful assistant very helpful and…
Wonderful assistant very helpful and polite and positive
17 de agosto de 2025
Resposta da Hays Travel - Deal
Hello,
Thank you so much for your lovely review and for booking at Hays Travel.
It was a pleasure and I hope you have the best holiday!
Best Wishes, Daisy :)
Excellent service discussed where I…
Excellent service discussed where I wanted to go or more where I didn’t want to go. The sales Rep was brilliant I was booked up in little less than an hour.
Follow up call about currency which I ordered and picked up no hassle.
can’t fault the service and no issues with where I currently am. Beautiful Croatia
8 de agosto de 2025
Resposta da Hays Travel - Deal
Hello,
Thank you so much for your lovely review and for booking at Hays Travel!
It was such a pleasure and I am glad you are having a lovely time!
Best Wishes, Sophie :)
Once we actually got to see someone it…
Once we actually got to see someone it was a good experience. The shop is closed for the whole of lunchtime which is the only time I can usually go in. We also tried to book a holiday a couple of weeks ago but due to lack of staff we were unable to. Also the original price we were quoted was over £200 pp dearer but they managed to lower the price to nearly match.
14 de agosto de 2025
Resposta da Hays Travel - Deal
Hello Mr Povey,
Thank you for taking the time to leave us a review.
With regards to closing at lunch, we do apologise if this is an inconvenience. We have to close due to multiple reasons that we unfortunately cannot control, i.e. sickness, short staffed, staff on annual leave. Although sometimes it may seem like we have enough staff in the store, we do currently have 2 members of staff in training that require some extra support from us.
We are happy to hear that in the end you had a good experience booking your holiday with us.
We hope you have a lovely time and make lots of memories as a family!
We will take your feedback on board.
Best Wishes,
Lauren and my manager, Sophie.
Millie was
Millie has a good knowledge of her job. Also very good manners when sorting things out. Will definitely see her again.
5 de agosto de 2025
Resposta da Hays Travel - Deal
Thank you so much for taking the time to share a review of your service , we really appreciate it !
Best wishes Millie
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.