Hays Travel - Don Bircham Travel Avaliações 

628
O TrustScore é 5 de um total de 5

4,9

The Cross 4-5, CH7 1ER Mold, Wales, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Friendly staff, understood what we were looking for. Made sure we understood everything. Made helpful suggestions when we were unsure of things. Nothing seemed too much trouble. Excellent customer ser... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Laura M helped get a great holiday and booking completed by Katie. Always helpful and informative here and the reason we’ve used them for all of our holidays for the last decade.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I've previously used Hays (Mold) I find the team very helpful and make every effort to find our final holiday destination to suit our needs. I'm sure this time will be no different tell you more on o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always lovely helpful professional staff hiding me through, crossing the t’s dotting the i’s. Totally trust them handling everything and wouldn’t use anyone else… love hayes!!!!

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • The Cross 4-5, CH7 1ER, Mold, Wales, Reino Unido

  • 01352 757000

4,9

Excelente

O TrustScore é 5 de um total de 5

628 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(628)

120.995 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Brilliant experience

Brilliant experience, Laura as always was helpful and very patient with me. She always offers great suggestions when I’m looking to book a holiday.
Thanks again

26 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for your wonderful feedback! We are so pleased to hear that Laura was helpful and patient, and offered great suggestions for your holiday. We appreciate your kind words!

Kind Regards
Hays Travel, Mold.

Avaliado com 5 de um total de 5 estrelas

Having booked previously

Having booked previously. The experience was such that I didn’t hesitate to use them again. Stress free holiday

19 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for taking the time to leave such a kind review! We are so pleased to hear that your previous experience led you to book with us again, thank you for your loyalty, it truly is appreciated.

Kind Regards
Hays Travel, Mold.

Avaliado com 5 de um total de 5 estrelas

Excellent service and excellent staff

Excellent service and excellent staff

26 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for your wonderful 5-star review! We are so pleased to hear that you found our service and staff to be excellent. Your feedback is greatly appreciated.

Kind Regards
Hays Travel, Mold.

Avaliado com 5 de um total de 5 estrelas

As usual very helpful in finding a trip…

As usual very helpful in finding a trip for us

25 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for your wonderful feedback! We are so pleased we could help you find exactly what you were looking for and assist you with your trip.

Kind Regards
Hays Travel, Mold.

Avaliado com 5 de um total de 5 estrelas

First class service

Love this company to deal with. We went into the store not really knowing if what we wanted, was something they could do for us. Turns out, they could, and gave a first class service. Have recommended to all my friends and they have booked through Hayes too. They keep us informed leading up to the holiday and provided a substantial information pack. 5 stars ⭐️⭐️⭐️⭐️⭐️

6 de janeiro de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to book your wonderful trip to Italy and hope you had a fantatsic time away

Avaliado com 5 de um total de 5 estrelas

Cruising

Laura B was extremely knowledgeable and very helpful in arranging our cruise. Nothing was too much trouble for her as she is dedicated to getting things right for the customer.
Thanks Laura

17 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to book your wonderful cruise for birthday celebrations, and i hope you have an amazing holiday!!

Avaliado com 5 de um total de 5 estrelas

Laura helped us find exactly what we…

Laura helped us find exactly what we wanted , talked us through all out options , even though this is the 5th P&O cruise we have booked via Hays , things change in both life styles and health, we where very happy with our choice and help. Thank you Laura

9 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to book the cruise for you and your husband and hope you have a wonderful time yet again with P&O

Avaliado com 5 de um total de 5 estrelas

Holiday booking was made very straight…

Holiday booking was made very straight forward. Staff very knowledgable & most helpful

14 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Hi Anne,

Thank you for your wonderful feedback! We are so pleased to hear that your holiday booking was straightforward and that Emma was knowledgeable and helpful. We appreciate you choosing us!

Kind Regards
Hays Travel, Mold.

Avaliado com 5 de um total de 5 estrelas

Amazing service with lovely helpful…

Amazing service with lovely helpful staff. Thank you

11 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your review. We are so happy to hear that you were pleased with the service you received in store and hope you have a wonderful holiday to Crete

Avaliado com 5 de um total de 5 estrelas

Hayes travel Mold

When ever I contacted Hayes Travel in Mold they did exactly what I requested.

9 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your review. We are happy to hear that you were pleased with the service you received and choose once again to book with us. Thank you!!

Avaliado com 5 de um total de 5 estrelas

I had great communication from Laura at…

I had great communication from Laura at the Mold store. She was very patient with the changing requirements that I had, was very knowledgeable and helpful. I usually book holidays myself online but I was very pleased with the service I received and am happy that I changed to using an agent. Everything was laid out comprehensively in the quote email and the booking process was straightforward over the phone. Laura took the time to advise on best cabins to reserve on our cruise and also clearly explained the flight options. Very happy with all dealings and feel very confident that the continuing process will be very smooth until our departure.

10 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It is fantastic to hear that you choose to book with us rather than the internet. We pride ourselves on providing a helpful and friendly service so i'm pleased to hear that you were happy with our consultant. I hope you have the most wonderful cruise!!

Avaliado com 5 de um total de 5 estrelas

Girls holiday

We wanted a girlie holiday and from the moment we went into hays and met Emma who was lovely very informative and helped us book the perfect holiday for us.
Looking forward to our holiday and going back to Hays

3 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to book your girlie holiday and hope you have a fantastic time in Lanzarote!!

Avaliado com 5 de um total de 5 estrelas

Sorrento

Lydia is extremely knowledgeable, helpful and friendly. All details are fully explained.

8 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Wendy, Thank you for your wonderful 5-star review! We are so pleased to hear that Lydia was able to book you a lovely holiday.

Avaliado com 5 de um total de 5 estrelas

Customer service excellent.

Everyone in the office were very friendly and very helpful.
Everything was explained to me in a easy understandable way and I was guven some realy good advice regarding the cruise.
Have used Hayes in Mold for my first cruise and the whole experience was excellent.

1 de julho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your kind review. It was a pleasure to book your lovely cruise and are so pleased to hear that you were satisfied with the service you received

Avaliado com 5 de um total de 5 estrelas

Service received by Laura at the Mold…

Service received by Laura at the Mold branch was superb

23 de junho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Hello,

We are so pleased to hear this! Thank you for your kind words regarding the excellent service you received.

Kind Regards
Hays Travel, Mold

Avaliado com 5 de um total de 5 estrelas

The staff at hays travel in mold…

The staff at hays travel in mold continue to provide excellent service. They are knowledgeable, professional and we continue to go there because of their expertise

3 de junho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for your wonderful feedback! We are so pleased to hear our team continues to provide excellent service and expertise. We appreciate your kind words!

Kind Regards
Hays Travel, Mold.

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful

28 de junho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Thank you for taking the time to leave your review. We hope you have a fantastic holiday!!

Avaliado com 5 de um total de 5 estrelas

I had a great experience booking with…

I had a great experience booking with Hays Travel - Don Bircham Travel. The lady who helped me was so friendly, welcoming, and easy to get along with. She took the time to answer all of my questions, made the whole booking process straightforward, and I never felt rushed. Her excellent customer service made everything stress-free. I would definitely recommend Hays Travel and will happily book with them again in the future.

20 de março de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Hi Amy,

We are so pleased to hear you had such a positive experience with us. We appreciate your kind words about Lydia's friendly and helpful service. We look forward to assisting you with future bookings!

Kind Regards,
Hays Travel, Mold.

Avaliado com 5 de um total de 5 estrelas

Brilliant staff so helpful great…

Brilliant staff so helpful great service really so easy to get on with the girls

19 de junho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Hi Michael,

We are so pleased you had such a positive experience with our team. Thank you for your kind words.

Kind Regards
Hays Travel, Mold.

Avaliado com 5 de um total de 5 estrelas

Amazing service from start to finish

Amazing service from start to finish. From going the extra mile to make sure we got the holiday we were looking for including searching for options outside office hours, to checking us all in prior to the journey, to giving advice on what to expect and what to take with us. I even got a call after the holiday to see how it went. A company that really cares about making sure you get a fantastic holiday experience. A particular shout out and big thanky ou to Lydia!

10 de junho de 2026
logotipo da Hays Travel - Don Bircham Travel

Resposta da Hays Travel - Don Bircham Travel

Hi Chris,

This is a lovely review to read! Thank you so much for taking the time to write this. It really does mean the world! Also, thank you for booking with us again!

Kind Regards,
Lydia
Hays Travel, Mold.

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