Hays Travel - Douglas Avaliações 

409
O TrustScore é 5 de um total de 5

4,8

7/7a Strand Street, IM1 2ED Douglas, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My partner and I have been thinking about a long trip to explore Canada for a while, so we popped into the Hays shop in Strand Street, Douglas. Thinking we would just be picking up a couple of brochur... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thanks to Elise she helped very incredibly quick to help my partner get back from Palma after missing her flight. 5 STAR SERVICE FROM HER !!! Will be back to book are family holiday in October with... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Being a regular customer in your Douglas Isle of Man branch I’m well known to the staff. Thus being said it’s such a lovely family branch as the staff are so welcoming, friendly and very helpful and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were assisted with booking our holiday by Tom in the Douglas branch of Hay’s Travel. He is extremely helpful and efficient . We are an older couple and not confident with technology, but we didn’t... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 7/7a Strand Street, IM1 2ED, Douglas, Reino Unido

  • 01624 671155

4,8

Excelente

O TrustScore é 5 de um total de 5

409 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(409)

124.737 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Hays Travel is the best

A fantastic experience from the minute I walked into the branch.
I was made very welcome and my flights were found to work best for me.
My money currency card was topped up with great efficiency and I was happy with the exchange rates.
Full marks to all at Hays Travel in Douglas ( Isle of Man)

25 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much for your lovely review - it was a pleasure helping you with your flights and so pleased that our lovely Forex Team were able to help with your currency requirements. With kind regards Louisa

Avaliado com 5 de um total de 5 estrelas

Excellent service & price

They were very professional and extremely helpful by securing a price, within my budget to travel to Japan this year

14 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you for your lovely review.
I will pass this over to Tom who booked your holiday.
Much appreciated.
Sandy Hodgkinson
Store Manager

Avaliado com 5 de um total de 5 estrelas

Very welcoming and helpful

Very welcoming and helpful. My requirements were quickly dealt with after all possible options were considered. I will definitely use Hays Travel again for future travel.

20 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much for your kind words, Ingrid, it was absolutely my pleasure assisting you with your river cruise booking. With kind regards, Louisa

Avaliado com 5 de um total de 5 estrelas

Highly recommend!

We recently booked our holiday and had an absolutely fantastic experience from start to finish. Both Elise and Sandy were incredible, friendly, patient and helpful through the entire process. Even when they ran into a few computer issues, they stayed calm, professional and upbeat, making sure everything was sorted. Their willingness to help made the whole booking experience smooth and enjoyable.

Were so grateful for their support and couldn't be happier with the service we received. Highly recommend!

19 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Hi Joanne,

Thank you so much for your kind words and feedback it really is appreciated and makes it all feel worth it! Further to that a massive thank you for your patience while the systems were having a moment! You and your family were an absolute pleasure to organise this with and I hope you have a wonderful time :) Elise

Avaliado com 5 de um total de 5 estrelas

Always have a great holiday when booked…

Always have a great holiday when booked with hay travel

17 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you for your Review James.
Much appreciated. I will pass over to Luisa.
Sandy Hodgkinson
Store Manager

Avaliado com 4 de um total de 5 estrelas

Thomas was very helpful friendly and patient

Thomas was very helpful, he searched different places for us as we were not sure where we wanted to go to. We explained it was a last minute relatively cheap holiday we were looking for, he found us somthing we were happy with .

17 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Hi Sharon,
Thank you so much for taking the time to write a review. I will pass this over to Thomas.
Much appreciated.
Sandy

Avaliado com 5 de um total de 5 estrelas

The lady help us book hoilday

The lady help us book hoilday
Thanks looking forward it

16 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you Lauren for your 5 Star Review.
I will pass this on to Elise for you .
Much appreciated.
Sandy Hodgkinson
Store Manager

Avaliado com 5 de um total de 5 estrelas

Knowledgeable and helpful staff

Knowledgeable and helpful staff is the key priority and this is what we received.

13 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you for the lovely review.
This really is appreciated.
Sandy Hodgkinson
Store Manager

Avaliado com 5 de um total de 5 estrelas

Very helpful advice given

Very helpful advice given. Our agent was only too pleased to keep trying different options for our holiday to find the one that suited us most. She made us feel as though we were important to her and she wanted to get the best deal possible for us. We are very happy with the service we received.

13 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much for you lovely review, Carol, it is very much appreciated. We always strive to do the very best for our customers. With kind regards, Louisa

Avaliado com 5 de um total de 5 estrelas

Louisa was very professional she…

Louisa was very professional she listened and took me thru the booking. The team in Douglas are very good

10 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much for your lovely review, Janice, it was my absolute pleasure helping you with your booking. Kind regards, Louisa

Avaliado com 5 de um total de 5 estrelas

Elise was absolutely amazing and so…

Elise was absolutely amazing and so helpful when helping us book a holiday. She was quick to respond to any queries I had and was very polite and happy to make any amendments. Will definitely be booking with her again as she made sorting a holiday really easy.

10 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Hi Lisa,

Thank you so much for your kind words you were an absolute pleasure to organise your trip with and I look forward to helping you plan your next trip. Elise :)

Avaliado com 5 de um total de 5 estrelas

Thomas Taylor as lovely and on top of…

Thomas Taylor as lovely and on top of everything. He knew his stuff and ensure we were sorted out quickly and effectively!

4 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much for the wonderful review for Tom.
I will make sure he is in receipt of this glowing review.
Much appreciated.
Sandy Hodgkinson.
Store Manager

Avaliado com 5 de um total de 5 estrelas

They were quick and efficient

They were quick and efficient, we knew where we wanted to go and they found the right hotel and didn’t try to sell us a holiday we didn’t want. They were very nice and polite. Excellent service as usual

4 de janeiro de 2026
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you for your lovely review.
I will make sure this is passed over to Tom who booked your holiday.
Really appreciated .
Sandy Hodgkinson.
Store Manager

Avaliado com 5 de um total de 5 estrelas

Superb level of customer service…

Superb level of customer service provided by Louisa. Her extensive industry knowledge and care was greatly appreciated by us.

24 de dezembro de 2025
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Good morning, Helen and Steve, thank you so much for your lovely comments - it was absolutely my pleasure assisting you with your holiday and I hope your son is happy that you are visiting him. With kind regards, Louisa

Avaliado com 5 de um total de 5 estrelas

Louisa was so friendly and helpful and…

Louisa was so friendly and helpful and every detail was taken care of. She has a wealth of travel knowledge and experience. Will definitely use Hays Travel in future. So much better than juggling bookings on line

20 de dezembro de 2025
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much for your lovely review, Jayne, it was my pleasure assisting yourself and Hermione :-) Have a wonderful Christmas and New Year! With kind regards, Louisa

Avaliado com 5 de um total de 5 estrelas

Excellent service

Very friendly and helpful staff. Helped make the booking process effortless.

9 de dezembro de 2025
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Good morning, Richard, thank you for your kind words - I hope you enjoy Christmas with your son in Grand Cayman! Kind regards, Louisa

Avaliado com 4 de um total de 5 estrelas

Understanding my requirements for the…

Understanding my requirements for the holiday package and updating me on options on travel and hotel accommodation. Pleased with the service I received.

6 de dezembro de 2025
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Paul , Thank you so much for taking the time to do a review.
I will pass this on to Tom.
Much appreciated.
Sandy Hodgkinson.
Store Manager

Avaliado com 5 de um total de 5 estrelas

Great experience

A lovely girl called Elise handled my booking and made it extremely easy and comfortable for me. Felt like I was talking to a friend when working out flights and accommodation! Will be returning for my next trip.

11 de dezembro de 2025
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you so much for your lovely review, it is always appreciated! It was my pleasure doing this itinerary with you :) Elise

Avaliado com 5 de um total de 5 estrelas

I've used hayes travel 3 times this…

I've used hayes travel 3 times this year and each time the staff have been more than helpful and found me the greatest deals and holidays. From city breaks to package Holidays and now flights. I've used other travel agents locally but would recommend this branch highly

7 de dezembro de 2025
logotipo da Hays Travel - Douglas

Resposta da Hays Travel - Douglas

Thank you for your lovely review Ian.
I will make sure this is passed over to Louisa who made your last booking.
Much appreciated.
Sandy Hodgkinson
Store Manager

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais