Hays Travel - Eastbourne Avaliações 

1.083
O TrustScore é 5 de um total de 5

4,9

101 Terminus Road, BN21 3LY Eastbourne, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Emily was very polite and helping us to sort our Tenerife holiday out .. We have been to this hotel number of times but with another tour operator. Thought we would try Hays travel and we wasn’t d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The service we received was excellent. We were seen promptly and the representative Amanda was welcoming and friendly. It was so nice to be face to face. She explained everything and found us the best... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amanda was simply FANTASTIC. She has the patience of a saint as weren’t the easiest clients to work with as we didn’t really know what we wanted but she made it so easy for us and most importantly for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Tina, Eastbourne Branch was brilliant. It was BH Sunday, only 2 staff on duty so busy queues people waiting but she was calm and gave 100% of her attention. Professional and exceptional.

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 101 Terminus Road, BN21 3LY, Eastbourne, Reino Unido

  • 01323340583

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.083)

120.299 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The lovely lady whom I spoke with was…

The lovely lady whom I spoke with was extremely helpful and helpful. Finding me the perfect holiday

26 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Tansy,

We appreciate your kind words! We are so happy we could find you the perfect holiday, and we appreciate you taking the time to share. Kind regards Emily and team Eastbourne

Avaliado com 5 de um total de 5 estrelas

Assistant very knowledgable about the…

Assistant very knowledgable about the country we wanted to holiday in. Gave us great advice

24 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

We're glad our assistant's knowledge and advice were helpful in planning your holiday. Thank you for sharing your positive experience with us. Kind Regards Team Eastbourne

Avaliado com 5 de um total de 5 estrelas

Very helpful and professional

Lola was very engaged and helpful. Thorough and professional. Made the booking process very easy.

4 de março de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Thank you for your 5* review. We appreciate you taking the time to leave us such a wonderful review. We hope you enjoy your holiday! Kind regards Lola and team Eastbourne

Avaliado com 5 de um total de 5 estrelas

Attentive to detail and efficient

Attentive to detail and efficient

3 de março de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Thank you for your 5* review. We appreciate you taking the time to leave us such a wonderful review. We hope you enjoy your holiday! Kind regards Lisa and team Eastbourne

Avaliado com 5 de um total de 5 estrelas

Holiday planning

I couldn't ask for a better service! The Hays employee was fantastic! She made me feel at ease, took her time to answer all my questions and was extremely professional.

24 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Annette Perrin,

We appreciate you sharing your experience. We're so glad to hear that our employee made you feel comfortable and provided professional answers to all of your questions! Kind regards Team Eastboune

Avaliado com 5 de um total de 5 estrelas

Highly recommend

Excellent service as usual would highly recommend Hays Travel in Eastbourne. Very professional and lovely people. Thankyou Declan for looking after us booking our second holiday this year with you.

3 de março de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Paula East Sussex ,

We appreciate you taking the time to leave us such a wonderful review. We're so happy to hear that you received excellent and professional service. We hope you enjoy your holidays! Kind regards Declan and team Eastbourne

eastbourne, Hays Travel

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, we told Tina what we were looking for. We came out with what looks like the perfect holiday for us. Now looking forward to April

1 de março de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Mrs C Wilkinson,

We're so pleased to hear that we could help you find what seems to be the perfect holiday! We hope you have a truly wonderful time in April. Kind regards Tina and team Eastbourne

Avaliado com 5 de um total de 5 estrelas

A lovely experience booking our holiday…

A lovely experience booking our holiday to Cyprus. Awesome deal and super service.
Looking forward to booking my next break.

27 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Myke,

We appreciate you sharing your wonderful experience booking your holiday to Cyprus. We're so glad we could provide an awesome deal and super service. Kind regards Debbie and team Eastbourne

Avaliado com 5 de um total de 5 estrelas

Great experience

Efficient and professional service from Lisa . I would highly recommend booking with Lisa at Hayes .

26 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Catherine Pollard,

We appreciate you sharing your positive experience with us. We're so glad that you found our service efficient and professional, and thank you for recommending us. Kind regards Lisa and team Eastbourne

Avaliado com 3 de um total de 5 estrelas

Pleasant staff.

Pleasant staff.
Young trainee very good polite, but still learning. Joined by more experienced lady and correct holidsyvfor us now booked

19 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Allan Chalmers,

We appreciate you booking your holiday with us. It's great to hear that our staff were pleasant and helpful. Glad you understand that she was a trainee and needed a bit of support from another team member, I am glad that they have found you the perfect holiday. Kind Regards Tania Branch Manager and team Eastbourne

Avaliado com 5 de um total de 5 estrelas

From the moment I stepped into the…

When I stepped into the premises of Hays Travel i was immediately greeted with a nice smile.
The experience was excellent the person who looked after me was amazing Amanda was very professional and very knowledgeable so I was very impressed.

I Would have no hesitation in recommending Hays Travel.

27 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Robert Delaney,

We appreciate you taking the time to share your experience! We're happy to hear that you were greeted with a smile and that you were impressed with the service you received. We're glad you would recommend us! Kind Regards Amanda and team Eastbourne

Avaliado com 5 de um total de 5 estrelas

System was down and when up and…

System was down and when up and running called us to let us.know and was able to book a holiday

27 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Mrs Laffan,

We're happy to hear that we could assist you in booking your holiday after the system was back up. Thank you for your positive feedback! Kind Regards Lola and Team Eastbourne

Avaliado com 5 de um total de 5 estrelas

Very good service thank you

Very good service thank you

26 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Winnie,

We appreciate you taking the time to leave us this wonderful feedback; we are so happy to hear you were pleased with our service.
Regards Lola and team Eastbourne

Avaliado com 5 de um total de 5 estrelas

As always a first class experience,

As always a first class experience,the staff are very knowledgeable and friendly, would not hesitate in recommending the Eastbourne travel shop with Tania giving so much help for that special holiday.

24 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Arthur & Pam,

We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our team was knowledgeable and helpful in planning your holiday. Always a pleasure booking your lovely holidays. Kind Regards Tania and team Eastbourne

Avaliado com 5 de um total de 5 estrelas

Helpful & Thorough.

We've booked with Lisa (of Hays Travel) before, and always find her to be very helpful and thorough.

22 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

We appreciate you choosing us again. We are so glad to hear that you find our service helpful. Thank you for your continued support! Kind Regards Lisa and team Eastbourne

Avaliado com 5 de um total de 5 estrelas

The ladies that was helping us was…

The ladies that was helping us was absolutely brilliant thank you very much, Debbie. X

22 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Thank you for your review, we appreciate your kind words! We are so glad to hear that our team provided you with excellent support and assistance. Kind Regards Debbie and Team Eastbourne

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, friendly helpful staff who are a credit to Hays Travel Agents.
Didn't get a cup of tea though. 😂

16 de fevereiro de 2026
Avaliação não solicitada
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Mark Jukes ,

We appreciate your kind words about our team and the service you received! Thanks for the feedback! Amanda and Team Eastbourne.

Avaliado com 5 de um total de 5 estrelas

Amanda was absolutely amazing finding…

Amanda was absolutely amazing finding us the perfect holiday to attend a wedding. All the staff at Hays Travel Eastbourne are wonderful and helpful.

20 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Lisa,

We're so happy we could find you the perfect holiday for the wedding! It's great to hear that our Eastbourne team were so helpful. Thank you for your kind words.

eastbourne, Hays Travel

Avaliado com 5 de um total de 5 estrelas

Friendly service

Friendly service

20 de fevereiro de 2026
logotipo da Hays Travel - Eastbourne

Resposta da Hays Travel - Eastbourne

Thank you for your 5* review. It is much appreciated. Kind Regards Debbie and team Eastbourne

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais