As always ithe 5 star treatment! Hays Travel are always there to help, organise my holiday tailored to my needs! Katie at Eltham Branch is so lovely, kind and considerate.very helpful and very profess... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went in to make a family booking today it wasn't going to be an easy booking as it was a family holiday we sat down with Theresa and from start to finish she was brilliant she was very patient wi... Ver mais
A empresa respondeu
It was great to be able to walk into a Travel Agent, and have someone else do all of the thinking for me. The lady was able to quickly and expertly answer any questions that I had, and she did all of... Ver mais
A empresa respondeu
As always the staff at Hays Travel in Eltham are so professional knowledgeable helpful & friendly & we wouldn’t book our holidays anywhere else. We have just booked a cruise to depart next year 20... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
8-9 St Mary's Place, SE9 5DL, Eltham, Reino Unido
- 02039180747
4,9
Excelente
627 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful & friendly got us what we…
Very helpful & friendly got us what we wanted.
15 de janeiro de 2026
Resposta da Hays Travel - Eltham
Jean
Thank you for your feedback I will pass this on to Terri.
Regards
Melanie
Manager
The stsff were very ppassionate abouut…
The stsff were very ppassionate abouut the product they were selling us very professional
14 de janeiro de 2026
Resposta da Hays Travel - Eltham
Thank you Richard
We appreciate your feedback and are so happy to hear that our team's passion and professionalism shone through during your experience.
Theresa
Assistant Manager
Resposta da Hays Travel - Eltham
Hi Ricky
We are so happy to hear you consistently receive excellent service from our team, delivered with a smile. Thank you for your kind words! will pass them on to Katie
Theresa
Assistant Manager
Hays Travel Eltham
First Time Customer to Hays
Melanie was the person that I made an enquiry with, and I found her very approachable.
She took the time to listen to what I was looking for and the type of area and accommodation that would best suit me.
I went into Hays to make an enquiry and made a booking straight away, she was so helpful.
20 de janeiro de 2026
Resposta da Hays Travel - Eltham
LINDA,
We appreciate you taking the time to share your experience. We are so happy to hear that you found Melanie approachable and helpful in finding the perfect accommodation for your needs.
Theresa
Assistant manager
Resposta da Hays Travel - Eltham
Thank you for taking to to leave feed back for Laura will pass your comments to to Laura
Theresa
Assistant Manager
Because they try to accommodate all that you need and they will never try their hardest to make it happen
They helped me with my needs and the process of my holiday
19 de janeiro de 2026
Resposta da Hays Travel - Eltham
Thank you Barbara for taking time to leave feedback for Teresa Glad was able to book your holiday will pass comments onto Teresa
Theresa
Assistant Manager
I received a welcoming and professional…
I received a welcoming and professional service. Thank you
18 de janeiro de 2026
Resposta da Hays Travel - Eltham
Thank you Isabelle for taking time to leave feedback for Laura will pass on your comments and you now have an amazing holiday to look forward too
Theresa
Assistant Manager
Resposta da Hays Travel - Eltham
Thank you Kathleen for booking with us again and taking time to leave us feedback
Theresa
Assistant Manager
Amazing customer service from Terri
Amazing customer service from Terri. She was so helpful and nothing was too much for her. Cannot wait to travel now knowing that everything is in place through Hayes Travel.
17 de janeiro de 2026
Resposta da Hays Travel - Eltham
Thank you Hannah for taking time to leave feedback for Terri Glad you managed to get booked and have nice holiday to look forward too now
Theresa
Assistant Manager
Always helpful and friendly
Always helpful and friendly. Requests were met with enthusiasm and helpfulness. Went out of the way to accommodate our needs.
16 de janeiro de 2026
Resposta da Hays Travel - Eltham
Thank you Pat for taking time to leave us feed back always happy to find you a lovely holiday to look forward
Theresa
Assistant Manager
Great service
Lovely bunch of ladies.
Helpful and good knowledge. Always book my holidays here. Great service from everyone.
11 de janeiro de 2026
Resposta da Hays Travel - Eltham
Thank you for taking time to leave feedback and glad have a lovely holiday to look forward too . Will pass on your comments to Laura
Theresa
Assistant Manager
Theresa helped with booking my holiday
Theresa helped with booking my holiday, I will not go anywhere else, the staff are amazing patience.
Thanks again
13 de janeiro de 2026
Resposta da Hays Travel - Eltham
Thank you Mel for taking time to leave feedback you will enjoy Croatia ,Its a beautiful place
Theresa
Assistant Manager
Always amazing personal service at…
Always amazing personal service at Eltham
Team have alot experience and help find the best holiday definitely recommend to anyone
11 de janeiro de 2026
Resposta da Hays Travel - Eltham
Thank you for taking time to leave us feed back
Theresa
Assistant Manager
Resposta da Hays Travel - Eltham
Thank you for taking time to leave feedback for Katie will pass this on to Katie
Theresa
Assistant Manager
Resposta da Hays Travel - Eltham
Thank you for taking time to leave us feedback
Theresa
Assistant Manager
Dubai booking
Mel and her team are always friendly and helpful and make the whole holiday booking process very very easy. After sales are excellent they are just a visit or phone call away. Thanks once again.
31 de dezembro de 2025
Resposta da Hays Travel - Eltham
Thank you for taking time to leave us feedback and glad could find you a holiday to look forward to
Theresa
Assistant Manager
Katie was fabulous
Katie was fabulous, really listened and got us the best deal
28 de dezembro de 2025
Resposta da Hays Travel - Eltham
Thank you for leaving feed back for Katie she will be pleased and glad she could help with your Booking
Theresa
Assistant Manager
Helpful
Helpful , the lady took her time and was patient with me she explained everything to me as I’m disabled and needed that little tlc when understanding the costs etc
21 de dezembro de 2025
Resposta da Hays Travel - Eltham
Thank you for taking time our to leave us feed back
Theresa
Assistant Manager
great service…
always good to book through a travel agent my holiday was booked very quickly also given useful information 5 star service
10 de dezembro de 2025
Resposta da Hays Travel - Eltham
We're happy to hear that booking your holiday through us was quick and easy, and that you found the information useful. Thank you for your kind feedback!
Regards
Melanie
Manager
Resposta da Hays Travel - Eltham
Thank you for taking time to leave us feedback and will pass on your comments to the rest of the team
Theresa
Assistant Manager
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.