We have used Hays now a few times and do like the way the travel agency is run, all the staff are very friendly and helpful so we will continue to use the branch at Finaghy, well done keep up the good... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Sophie went above and beyond to sort a problem with my booking! It was such a relief knowing that she worked through everything and sorted it for me. This is the third trip I have booked with her and... Ver mais
A empresa respondeu
Sophie, from the first minute I first spoke to her in January, up till now, has been so friendly & helpful every single time I’ve spoken to her. A lovely girl & a pleasant experience, even when she wa... Ver mais
A empresa respondeu
Sophie Stewart was friendly, helpful, knowledgeable, listened to what we we were looking for and got everything organised. It was so much easier than trolling through lots of websites trying to find a... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
129a Upper Lisburn Road, BT10 0LH, Finaghy, Reino Unido
- 02892290224
4,9
Excelente
568 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helpful and great communication
Sophie was so helpful and happy to tailor the holiday to us! Thanks Sophie
22 de março de 2025
Resposta da Hays Travel - Finaghy
Thank you so much for the lovely feedback. It was a pleasure to book your holiday have a fantastic honeymoon. Sophie :-)
Great service
12 de março de 2025
Resposta da Hays Travel - Finaghy
Thank you very much for your lovely feedback :-)
Lindsey was great nothing was any…
Lindsey was great nothing was any trouble for her and we had a great experience booking our holiday with her. Very polite and easy to talk to. 10 out of 10.
Pauline
16 de março de 2025
Resposta da Hays Travel - Finaghy
Thank you very much for your lovely feedback :-)
Resposta da Hays Travel - Finaghy
Thank you for your feedback :-)
Karen was a fantastic help to us when…
Karen was a fantastic help to us when booking our special holiday! She was very informative and nothing was a bother to her. Great customer service! Thank you Karen ❤️
13 de março de 2025
Resposta da Hays Travel - Finaghy
Thank you Laura for your kind response Karen
Excellent customer care and efficienc
Excellent customer care and efficiency in processing request resulting in success
13 de março de 2025
Resposta da Hays Travel - Finaghy
Thank you for the lovely feedback, it was a pleasure to book your holiday :-)
Resposta da Hays Travel - Finaghy
Thank you for the lovely feedback, it was a pleasure to book your holiday :-)
Was happy to phone hays travel it was…
Was happy to phone hays travel it was straight forward and easy to deal with. I was also happy with the deal I got. I definitely will be booking again very soon. 👍
2 de março de 2025
Resposta da Hays Travel - Finaghy
Thankyou for your kind review Steven
Absolutely 💯 fantastic Karen was…
Absolutely 💯 fantastic Karen was amazing nothing was too much bother for her definitely will recommend 10/10 well done on your employee 👍👍
6 de março de 2025
Resposta da Hays Travel - Finaghy
Thankyou for your kind feedback this is greatly appreciated.
Emma
Emma, our travel agent used her extensive knowledge to help us choose a suitable family holiday.
25 de fevereiro de 2025
Resposta da Hays Travel - Finaghy
thank you for your review
Shopie was very helpful and made my…
Shopie was very helpful and made my booking extremely simple. She was very patient given the different dates I had given her to check. Very professional and friendly
4 de março de 2025
Resposta da Hays Travel - Finaghy
Thank you for the lovely feedback :-)
Karen was so informative and helpful
2 de março de 2025
Resposta da Hays Travel - Finaghy
Thankyou for your feedback, it was pleasure to book your holiday for you.
Excellent service
Karen was really helpful getting us the best prices within our timeframe.very quick to respond to any queries I had. Very professional and personable.
28 de fevereiro de 2025
Resposta da Hays Travel - Finaghy
Thankyou for your feedback greatly appreciated and it was such a pleasure to book your holiday for yourself and your family.
Resposta da Hays Travel - Finaghy
Thanks for the lovely feedback :-)
A travel company that goes the extra mile
Great staff. Emma and Sophie together make a great team. Emma made us feel like family members getting Rolls Royce treatment. Sophie couldn’t have a better mentor. Nothing was too much trouble and we will recommend to all our friends and family a travel company that Hayes Travel as a sound, reliable and totally dependable company to go to.
25 de fevereiro de 2025
Resposta da Hays Travel - Finaghy
Thanks for the lovely feedback happy to help :-)
Extremely friendly approach and very…
Extremely friendly approach and very efficient. Emma at Finaghy is wonderful.
30 de janeiro de 2025
Resposta da Hays Travel - Finaghy
Thanks for the lovely feedback :-)
Booking trip
the lady I dealt with was very friendly and sorted out my travel arrangements very efficiently Nothing was any bother Left premises satisfied with meeting
14 de fevereiro de 2025
Resposta da Hays Travel - Finaghy
Thanks for the lovely feedback :-)
Resposta da Hays Travel - Finaghy
Thanks for the lovely feedback :-)
I found the staff to be very helpful
I found the staff to be very helpful. They checked out my questions and got back to me promptly. I would highly recommend them
5 de fevereiro de 2025
Resposta da Hays Travel - Finaghy
Thanks for the lovely feedback :-)
Fantastic personal service from…
Fantastic personal service from everyone especially Emma!
And it’s a one stop shop where you can get the holiday, travel insurance (ASAB) currency at specialty rates, lounge access, excursions and much more!
30 de janeiro de 2025
Resposta da Hays Travel - Finaghy
Thanks for the lovely feedback :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.