Great service from everyone at hays travel, book with them for every holiday and never had an issue, will contact your hotel directly for you so no need to worry about unexpected issues when you arriv... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Excellent customer service from Natalie at Forestside Office. Took slot of time with us and listened to our needs. Was so helpful with information and recommendations. We had visited out agent... Ver mais
A empresa respondeu
I contacted for help booking a girls trip with specific requirements. Natalie (Forestside store) was extremely helpful. Gave lots of options that suited and some variations. Natalie made the process s... Ver mais
A empresa respondeu
The Hays rep,Eoin,listened to my enquiry and made the booking at the hotel and dates I required.He did so in a very professional manner.I didn't have the Jet 2 discount voucher with me and he provide... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 31 Forestside Shopping Centre, BT8 6FX, Forestside, Reino Unido
- 02892290228
4,9
Excelente
755 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff is very good
The staff is very good , and have a lot of patience to listen to customers requests too
6 de agosto de 2025
Resposta da Hays Travel - Forestside
Thank you for your lovely review :)
Friendly and efficient staff made for a…
Friendly and efficient staff made for a very pleasant experience, which I hope we will repeat when we are ready to book another holiday.
13 de agosto de 2025
Resposta da Hays Travel - Forestside
Thank you for taking the time to leave your lovely review :)
Resposta da Hays Travel - Forestside
Thanks for your lovely review :)
Rebecca was extremely helpful
Rebecca was extremely helpful, pleasant & patient & also very professional & knowledgeable. This is the first time I have used Hays Travel & I would definitely go back.
7 de agosto de 2025
Resposta da Hays Travel - Forestside
Thank you for your lovely review! :)
Very helpful staff
31 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for your lovely review! :)
Resposta da Hays Travel - Forestside
Thank you for this lovely review :)
Lauren was efficient
Lauren was efficient, friendly and professional. Excellent service.
1 de agosto de 2025
Resposta da Hays Travel - Forestside
Thank you for this lovely review :) Regards,
Lauren
Hays Forestside Belfast
Jake spent well over an hour trying to find a location suitable for my kids (12 & 14) and me, keeping within budget and all at rather short notice. He succeeded against the backdrop of holidays selling out rapidly, even whilst we were viewing them.
30 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for your lovely review! :)
Jenna was lovely to deal with
24 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for your lovely review! :)
Helpful booking
The girl listened to what we wanted. She was very understanding as to what help was needed for my husband at the airport/boarding the plane and even got us the seats we were hoping for! We have been using Hays Travel for a long time now and have always been treated with courtesy
24 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for your kind feedback :)
Straight forward booking process
Straight forward booking process It helped that I knew what I wanted. The holiday was booked in a matter of minutes. Great service from Catherine in Forestside office who took care of me well.
23 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for this lovely review :)
Great service and options from Hays at Forestside
Great service and attention from Rebecca. She tried lots of options for us to get the most suitable
22 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for this lovely review :)
Lovely friendly staff
Lovely friendly staff. Answered all questions we had. Explained everything extremely well. Very helpful .Will definitely use this place again 😊
22 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for your lovely review! :)
A really professional service
A really professional, knowledgeable and pleasant agent helped me book exactly the right holiday. I was extremely impressed with the customer service I received.
22 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for your lovely review! :)
Resposta da Hays Travel - Forestside
Thank you for your lovely review! :)
As always Cathy was very helpful and…
As always Cathy was very helpful and knowledgeable. Talked us through our options and then made the booking easy
19 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for your lovely feedback :)
Holiday plans
Professional, helpful staff.
Listening to exactly what I wanted and found my ideal holiday for myself and my daughter.
Accommodation, flights and transfers sorted.
17 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for your kind feedback :)
Natalie was very helpful
15 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for taking the time to leave this review :)
The staff were fantastic.
8 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for your kind feedback :)
Rebecca answered phone quickly and was…
Rebecca answered phone quickly and was very friendly and informative
Able to answer all questions and booked my holiday for me promptly
12 de julho de 2025
Resposta da Hays Travel - Forestside
Thank you for taking the time to leave this lovely review :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.