Always receive 5 star service from these girls, they will go above and beyond to help you find your perfect holiday. Help with any queries and try their best to solve them. Sharon helped and sorted... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Thank you Kirsty, fantastic service again, wouldn't go anywhere else, Fulwell staff are all amazing so friendly and very helpful. Kirsty always makes sure you are looked after from booking to colle... Ver mais
A empresa respondeu
I use the Fulwell Branch in Sunderland. As I know that each and every one of them. Will go above and beyond , to make sure that I have the best choice holiday I can get with the best prices. Alo... Ver mais
A empresa respondeu
As always a very good experience with Hayes. This time with Kirsty, who was patient and had clear information to help book my trip.
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
2 Sea Road, SR6 9BX, Fulwell, Reino Unido
- 0191 5488300
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Polite efficient and personable service…
Polite efficient and personable service as always. Thanks Maddie.
19 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
John Young,
I appreciate you taking the time to leave us this great review! I'm so glad you found our service to be personable, efficient, and polite.
Thanks
Maddie
Hays travel sea rd booking experience Great customer service rang up and gave…
Great customer service rang up and gave holiday details I wanted asked if could best price and they did went up and holiday was All booked up within 20 minutes everything explained clearly and very personal experience special thanks to Maddie who looked after me 👍
18 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
Mr Bryan Mann,
I'm happy to hear that you received great customer service and a very personal experience! I appreciate you taking the time to leave us such positive feedback.
Thanks
Maddie
Friendly staff very helpful
17 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
Thankyou for taking your time to leave a review. It is greatly appreciated :)
Kind Regards,
Khia
Helpful and professional staff as…
Helpful and professional staff as usual.
Maddie was the member of staff who dealt with this particular holiday booking .
14 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
Hi Ian,
Thankyou for this review, I really do appreciate it!
Thanks
Maddie
Great professional and friendly…
Great professional and friendly service. Always maintaining the company ethos and core values. It really does feel like family. Maddie was a super star, as was Ameilia who followed through for Maddie whilst she was off when we booked our holiday. 😁
15 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
Vicky H,
Thankyou so much for these kind words. We really do appreciate all the feedback. We always work together to give our valued customers the best service!
Thanks
Maddie
Maddie was very friendly
Maddie was very friendly, knowledgeable and helpful.
14 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
Mr. David Grant,
We appreciate you taking the time to share your kind words! We are so glad to hear that you found our service so helpful and friendly.
Thanks
Maddie
I find all your staff very helpful
I find all your staff very helpful, and especially maddie who was very helpful, she also helped me to download the app which I am useless with the phone.
12 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
Hi Mrs Darroch,
Thankyou for your review, glad we got it all sorted in the end!
Thanks
Maddie
Very professional
Very professional
Explanation given on all my needs
Very friendly and pleasant
Highly recommended
Kirsty always outstanding
10 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
Thank you so much, I will see you when you call in next week for your currency.
:)
Kirsty
Resposta da Hays Travel - Fulwell
Thankyou for taking time to leave a review. I am glad we managed to get booked :)
Kind Regards,
Khia
Absolutely perfect Kirsty is great very…
Absolutely perfect Kirsty is great very professional and positive always helps and explains things. Nothing is a bother
8 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
Ah thank you so much Lynn, I'm so please we got you booked and you have something to look forward to.
Kirsty
:)
Resposta da Hays Travel - Fulwell
Thank you Janice.
Hope you have a lovely time.
Kirsty
Exallent service and helpful and…
Exallent service and helpful and friendly staff nothing is a bother to them at full well branch
28 de janeiro de 2026
Resposta da Hays Travel - Fulwell
Hi Denise,
Thankyou for your kind words! We really do appreciate it!
Thanks
Maddie
Kirsty was very helpful and found us…
Kirsty was very helpful and found us the best hoilday we were only looking but she put looked on them all and got us the very best deal
4 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
It was my pleasure thank you so much for booking.
Kirsty
:)
Outstanding service
Booked yet another holiday with Hays Travel Khia was outstanding in her understanding of our needs and even added the holiday on the travel app. Would recommend anyone to visit Hays Travel,Sea Road, Fulwell
3 de fevereiro de 2026
Resposta da Hays Travel - Fulwell
Thankyou for leaving such a lovely review :)
We appreciate you booking with us again! I'm so happy we got you sorted and, on the app, too!
Kind Regards,
Khia
Resposta da Hays Travel - Fulwell
Hi Lee, Thanks so much for the kind review! It was a pleasure booking your trip to New York :) Ameilia
Booking
The person helping us book a holiday was very patient and helpful. She listened to what we wanted .
22 de janeiro de 2026
Resposta da Hays Travel - Fulwell
Hi Viv Ford,
I'm so glad to hear that the booking assistant was patient and helpful, and that we listened to your needs. Thank you for your review.
Maddie
Lovely, Helpful Staff
Maddie was very helpful and knowledgeable in helping us book our break away. We will definitely use Hays Travel again!
23 de janeiro de 2026
Resposta da Hays Travel - Fulwell
Hi Sarah,
I appreciate you taking the time to leave us a review. I'm so glad to hear that you found my service helpful and will book with us again.
Maddie
Resposta da Hays Travel - Fulwell
Thankyou for taking your time to leave a review. Your words are appreciated :)
Kind Regards,
Khia
Absolutely amazing
Absolutely amazing, Kirsty spent so much time with me, so thorough, couldn't have done more. Very happy
27 de janeiro de 2026
Resposta da Hays Travel - Fulwell
Thank you so much Barbara :)
It was my pleasure.
Kirsty
Finding our perfect winter sun get away
Maddie was really helpful and knowledgeable. She found our perfect beach line holiday.
She sorted our insurance and airport parking too. I hate using the internet so having Maddie do it all for us was great.
25 de janeiro de 2026
Resposta da Hays Travel - Fulwell
Hi Fiona,
Thankyou so much for this lovely review. I really do appreciate it. I'm so glad we managed to get everything sorted in one go for you.
Thanks again
Maddie
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