Hays Travel - Gainsborough Avaliações 

404
O TrustScore é 5 de um total de 5

4,9

Beaumont Street, Unit 13A, Marshalls Yard, DN21 2NA Gainsborough, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We found that Hannah at Hays Travel at Gainsborough really listened to our requests. She gave good advice, came up with some quotes we were happy with but then after we did some research, we changed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from friendly, helpful and knowledgeable staff. I went in knowing the holiday i wanted and was able to get a discount which i wasn't expecting. Staci also sorted out passenger as... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

On walking into the store we were greeted by warm friendly staff. Staci dealt with our initial enquiry and was really helpful. When we received our quote and returned to the store we were met by Hanna... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We are always greeted with a welcoming smile and any questions are skillfully answered. Our entire booking experience was dealt with patience and professionalism. Advice on skincare, clothing a... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • Beaumont Street, Unit 13A, Marshalls Yard, DN21 2NA, Gainsborough, England, Reino Unido

  • 01427333025

4,9

Excelente

O TrustScore é 5 de um total de 5

404 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(404)

119.953 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Company very good and so helpful

Company very good and so helpful. Keep it up Gainsborough hays thank you. Sheila and Dudley

3 de abril de 2026
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Resposta da Hays Travel - Gainsborough

Thank you so much Sheila and Dudley :) We hope you have a wonderfil holiday.

Avaliado com 5 de um total de 5 estrelas

My go to travel agent

I find them very helpful and professional

27 de março de 2026
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Resposta da Hays Travel - Gainsborough

Thank you soo much Anita :) We really do appreciate your lovely reviews :)

Avaliado com 5 de um total de 5 estrelas

Personal service with professional standards.

Alice's professionalism and attention to detail is excellent and she is an asset to Hays Travel!

6 de março de 2026
logotipo da Hays Travel - Gainsborough

Resposta da Hays Travel - Gainsborough

Thank you so much Karen for this lovely review. We will be sure to pass this onto Alice :)

Avaliado com 5 de um total de 5 estrelas

Helpful & friendly. Great service

Helpful & friendly. Very obliging. Always had excellent service from Hays Travel. Great service.

18 de março de 2026
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Resposta da Hays Travel - Gainsborough

Thank you so much Angela for taking the time to write this lovely review:)

Avaliado com 5 de um total de 5 estrelas

Great travel agency

The staff were knowledgeable and friendly and were able to answer our questions. We consider it a great travel agency.

23 de fevereiro de 2026
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Resposta da Hays Travel - Gainsborough

Thank you so much for your lovely review :) We hope you have a wonderful holiday .

Avaliado com 5 de um total de 5 estrelas

We always go back to Alice at the…

We always go back to Alice at the Gainsborough shop because she is great to deal with always has a smile on her face and nothing is ever too much trouble plus she always gets us good value for money and generally provides an exceptional service she is a real credit to Hays travel keep up the great work Alice

7 de março de 2026
logotipo da Hays Travel - Gainsborough

Resposta da Hays Travel - Gainsborough

Thank you so much for your kind words! We’re delighted to hear about your positive experiences with Alice at our Gainsborough branch. Her friendly attitude and dedication to finding great value for our customers truly make a difference. We’ll be sure to pass on your lovely feedback to her—she’ll be thrilled! 😊

Avaliado com 5 de um total de 5 estrelas

First class customer service

All the staff in the Gainsborough office are always friendly and helpful.
Ashlea was always there to answer my questions and absolutely nothing was too much trouble.
Will continue to use them for all our future holiday bookings.

25 de fevereiro de 2026
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Resposta da Hays Travel - Gainsborough

Thank you so much Pauline for this lovely review :) We will make sure this gets passed onto Ashley - We hope you have a wonderful holiday.

Avaliado com 5 de um total de 5 estrelas

Gainsborough Branch

Gainsborough Branch
Friendly staff who are always happy to help with all your needs. Great service and a welcoming atmosphere — highly recommended!

3 de março de 2026
logotipo da Hays Travel - Gainsborough

Resposta da Hays Travel - Gainsborough

Thank you so much Claire for taking the time to write this lovely review :) We hope you have a wonderful Holiday.

Avaliado com 5 de um total de 5 estrelas

Stuck in Manchester 28/02 due to the…

Stuck in Manchester 28/02 due to the conflict in the Middle East, due to fly to Doha.
Ashley who was supposed to be in a rest day - thankfully decided to work, was fabulous and found us an alternative holiday & to a destination we wanted to return to. Thanks again you’re a gem

1 de março de 2026
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Resposta da Hays Travel - Gainsborough

Oh, We are so sorry that you got stuck at Manchester, however we super pleased that our agent went above and beyond and as stated worked their day off to assist in these demanding times.
We will sure let Ashley know that we value her time and efforts and we are pleased she has managed to get you another holiday and we hope you are having the most amazing time and can't wait to hear about it.
Thank you so much for the lovely review

Avaliado com 5 de um total de 5 estrelas

I think we got the right holiday at the…

I think we got the right holiday at the right price.
Help and info was great.

26 de fevereiro de 2026
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Resposta da Hays Travel - Gainsborough

Thank you so much for leaving us review, I'm pleased to read that you had a good experience and found what you what you was looking for.
Thank you for taking the time to leave the review.
Look forward to helping you as your holiday approaches :)

Avaliado com 5 de um total de 5 estrelas

Great experience booking our holiday to…

Great experience booking our holiday to Thailand. Staff were friendly and helpful

21 de fevereiro de 2026
logotipo da Hays Travel - Gainsborough

Resposta da Hays Travel - Gainsborough

Thank you so much for taking the time to write this lovely review.:) We hope you have an amazing holiday in Thailand. :)

Avaliado com 5 de um total de 5 estrelas

nothing was too much trouble

nothing was too much trouble . staff friendly and helpful. visited after booking to book parking and Hotel and were again very helpful. would book with them again..

13 de fevereiro de 2026
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Resposta da Hays Travel - Gainsborough

Thank you for your lovely review :) We hope you have a wonderful holiday.

Avaliado com 5 de um total de 5 estrelas

Service that is brilliant in every way!

Alice Mothershaw has arranged our last 3 Holidays. She is very welcoming, helpful and friendly. She will go above and beyond to ensure the Holiday booked suits your every need. She always keeps us well informed by email or phone and, quite frankly our Holidays would not be the same if it were not for Alice. She is presently arranging our next one! She is a real credit to Hays Travel in Gainsborough.

3 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Hays Travel - Gainsborough

Thank you so much for your wonderful review!

We’re absolutely delighted to hear how happy you’ve been with the service from Alice. She truly goes above and beyond for her customers, and your kind words mean the world to both her and the whole team here at Hays Travel Gainsborough.

We can’t wait to help with your next holiday – it’s always a pleasure!

Avaliado com 5 de um total de 5 estrelas

I recieved a warm welcome on entry to…

I recieved a warm welcome on entry to the shop.
The staff are friendly, patient and nothing is too much trouble.
And i get great deals.
Thankyou
I will be back

6 de fevereiro de 2026
logotipo da Hays Travel - Gainsborough

Resposta da Hays Travel - Gainsborough

Thank you so much for this lovely review :) We will be sure to pass this onto Ashley who booked your holiday. We hope you have a lovely time :)

Avaliado com 5 de um total de 5 estrelas

Chleo was patient listening to my…

Chleo was patient listening to my request which is somewhat unusual, She selected great options for me. I reccomend Chleo highly, thank you, Anna.

7 de fevereiro de 2026
logotipo da Hays Travel - Gainsborough

Resposta da Hays Travel - Gainsborough

Thank you for taking the same to write a lovely review :) We really do appreciate it .

Avaliado com 5 de um total de 5 estrelas

Florence trip

Sophie was personable, friendly and very helpful. She listened to the details of what we were looking for and proceeded to find a holiday to suit our needs. We didn’t feel at all rushed. We would definitely recommend Hays travel to friends and family.

14 de fevereiro de 2026
logotipo da Hays Travel - Gainsborough

Resposta da Hays Travel - Gainsborough

Thank you for taking the time to write this lovely review :) We will make sure this gets passed onto Sophie.

Avaliado com 1 de um total de 5 estrelas

Words fail me how bad my experience…

Words fail me how bad my experience was, left us without our break to Prague .
Utterly destroyed my leave off work,
Resulting in having to wait for a refund so unable to book new flights or hotel in time.
Unfortunately I won’t be using Hays Travel again.

13 de fevereiro de 2026
logotipo da Hays Travel - Gainsborough

Resposta da Hays Travel - Gainsborough

We’re so sorry to hear about your experience and how it resulted in you missing your break to Prague. We completely understand how upsetting and disappointing this must have been, especially after booking time off work.

This is not the level of service we aim to provide, and we’re truly sorry we let you down.

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