I wanted to book a New Zealand trip but not an off the shelf one out of a brochure. I gave Holly a spreadsheet of what I wanted to achieve, where I wanted to visit, flights, car hire, train and tri... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I wanted to book a New Zealand trip but not an off the shelf one out of a brochure. I gave Holly a spreadsheet of what I wanted to achieve, where I wanted to visit, flights, car hire, train and tri... Ver mais
A empresa respondeu
Holly was very helpful, taking our original plan and offering alternative solutions. We already had a cruise booked and Holly was able to tailor our holiday to fit round it. Following a number of ch... Ver mais
A empresa respondeu
Lauren at Hays Travel in Hassocks was fantastic throughout. We wanted to go to Italy at quite short notice and Lauren helped us find packages with flights and hotels to choose from. At one point we ch... Ver mais
A empresa respondeu
Holly listened to our requirements found and offered a selection of accommodation discussed the pros and cons and advised from knowledge, so we could choose the holiday that suited us the best. She w... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
11 Keymer Road, BN6 8AD, Hassocks, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was greeted with smiles and a warm welcome.
Then Joanne went through all my options, explaining everything very clearly: passport dates of validity (which can be confusing), flights times, dates, costs, etc.
She then proceeded to book for me, issue my e-ticket, booking confirmation, etc.
Moreover, we had time for a friendly little chat, which adds to personalise the service.
So, altogether, a very pleasurable experience, which is much appreciated, thank you Joanne.

Resposta da Hays Travel - Hassocks
My city break to Rome was expertly selected to my budget and being a 10 minute walk from the Metro, which was only 3 stops from Terminii proved to be a matchwinner with so many sites to visit.

Resposta da Hays Travel - Hassocks
Booking for a holiday to Guernsey
We were dealt with by Mark who was great. He sorted out our booking very efficiently,thank you Mark

Resposta da Hays Travel - Hassocks

Resposta da Hays Travel - Hassocks
I used the hassocks branch recently to recently book a Lapland trip for my daughters. Chloe could not be more helpful and made the whole experience so easy. I have used these guys to book Dubai last year and they were great. I will be booking my next trip with them as well

Resposta da Hays Travel - Hassocks
The young lady who booked my holiday was very helpful

Resposta da Hays Travel - Hassocks
Very helpful as I was phoning from Berkshire assistant linked me to a friends holiday from their local office. Very satisfied.

Resposta da Hays Travel - Hassocks
Hays Travel have all ways been most helpful when booking my holidays.

Resposta da Hays Travel - Hassocks

Resposta da Hays Travel - Hassocks
I needed travel insurance and Mark was very kind and very helpful. It was much more expensive than I thought it would be.

Resposta da Hays Travel - Hassocks
The rep was very helpful and diligent and tried his very best to get exactly what we wanted.
There were a few technical hitches which were frustrating for him and a bit time consuming for us.
However, everything was made right in the end because we were awarded a very helpful discount. So, we thank the company for that. Perhaps the technical hitch has now been sorted so that other reps do not have the same problems. It was Mark who helped us and he could not have been more helpful
Thank you.

Resposta da Hays Travel - Hassocks
We found the Agent really helpful in booking us a holiday in Spain next year. We had a good idea of what we wanted, but she was able to assist us in a number of ways to improve the overall package.

Resposta da Hays Travel - Hassocks
As Always Very helpful and Friendly staff make it an enjoyable Experience would not want to go anywhere else to book my Holiday.

Resposta da Hays Travel - Hassocks
Helpful, friendly and professional advice in sorting out a holiday.

Resposta da Hays Travel - Hassocks
Fantastic customer service - helpful and detailed. It was really enjoyable to book our trip in store rather than online. We received great extra advice about vaccines and visas that you wouldn’t get on the internet.

Resposta da Hays Travel - Hassocks
Before my husband died, we used Hays Travel and always found them extremely efficient and helpful and this is the first time back booking a holiday with a friend. Glad to say nothing has changed, Hays Travel still the best.

Resposta da Hays Travel - Hassocks
Ellie at Hassocks helped me to find a great holiday deal during the school holidays when prices are going sky high!

Resposta da Hays Travel - Hassocks
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.