As always the girls are very helpful, friendly, and help you get the best deal. They offer help with follow up information such as flights, check-ins etc. Many thanks to Emma for her help and explana... Ver mais
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Veja o que dizem as avaliações
I wanted to go on a combined Gambia/Senegal holiday but no holiday company seemed to offer my specifications. Firstly Rebecca searched several options and, visiting Hays Travel shop, Emma then helped... Ver mais
A empresa respondeu
Tierney who is a first year apprentice has arranged our dream holiday to Australia, Singapore and Thailand . She listened with patience to our wishes and helped put together our trip. We are so plea... Ver mais
A empresa respondeu
From my first email inquiry to sitting in the office booking my trip, I was served by a young lady who listened to my questions, treated with kindness & respect, had every step explained thoroughly an... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
11 Market Parade, PO9 1PY, Havant, Reino Unido
- 023 9247 0722
4,9
Excelente
529 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Early days
I think Gypsie may be in the early stages of training as I had to ask a few times for the price/cost of the cruise. A really pleasant girl with an eagerness to help. Everyone has to start somewhere, and at times it was a little bit of booking by numbers. I did get the price eventually, but could not commit until then. I also had to ask 2 or 3 times for the room size and to make sure° it was fully accessible, but she spoke directly with P&O and confirmed It was fully accessible at 300 square feet. I don’t know if an evacuation chair would have been booked if I hadn’t have asked, even though I was booking a fully accessible cabin. I’m sure in time she’ll be good, but I would prefer to know that anyone new is working alongside a more experienced member of staff.
5 de fevereiro de 2025
Resposta da Hays Travel - Havant
Hi Jo, we appreciate your feedback! We are sorry to hear that you felt like a lot of questions were asked before you were given the price. We like to ensure we meet all of our customers needs before getting a price. We ensure all passengers in accessible cabins have evacuation chairs added before getting a price to our customers. We look forward to welcoming you back into our branch and we hope you have an amazing holiday! - Gypsie
Always go to Hayes
Always go to Hayes, friendly,knowledgeable and always happy to help
30 de janeiro de 2025
Resposta da Hays Travel - Havant
Hi Tracy,
Thank you for taking the time to leave such positive feedback regarding your booking experience. I do hope you have a wonderful holiday!
Best wishes,
Georgia - Branch Manager
All the staff in Hays Travel Havant…
All the staff in Hays Travel Havant are friendly and very helpful they help you find the best deal for your holiday and help with your Traval plans.
30 de janeiro de 2025
Resposta da Hays Travel - Havant
Good afternoon Diana,
Thank you for taking the time to leave feedback regarding your experience with Hays Travel. I am pleased we were able to help you plan and book your river cruise. We hope you have a wonderful time!
Kind regards,
Georgia - Branch Manager
Very efficient and friendly staff
Very efficient and friendly staff, explained everything thoroughly, thank you.
30 de janeiro de 2025
We booked our dream weekend break
We had a lovely Lady called Emma, She answered all questions about our trip, Lodge and travel, She was ever so polite towards my very excited children too
30 de janeiro de 2025
Resposta da Hays Travel - Havant
Good afternoon Stephen,
Many thanks for your feedback regarding your booking experience with Emma. I am pleased she was able to help you book your trip.
Kind regards,
Georgia - Branch Manager
Georgia
Georgia literally went above and beyond to book our holiday..not only did she call around to get us the best deals, she showed us photos of our hotels. I would always recommend Hays travel, the booking experience is part of the holiday..this exceeded our expectations.
2 de fevereiro de 2025
Resposta da Hays Travel - Havant
Hi Helen,
Thank you so much for leaving feedback regarding your booking experience. It was a pleasure to help you get your holiday booked and I look forward to seeing you again soon.
Kind regards,
Georgia - Branch Manager
Very efficient friendly and…
Very efficient friendly and knowledgeable
We will use agin
30 de janeiro de 2025
Staff member very pleasant and helpful.
30 de janeiro de 2025
Very professional and highly…
Very professional and highly knowledgable staff helped us navigate our short city break and provide us with the ideal holiday
13 de janeiro de 2025
Resposta da Hays Travel - Havant
Hi David, thank you so much for taking the time to leave feedback regarding your booking experience with Emma. We look forward to seeing you again in the near future. - Georgia
Arranged a customised trip to America & Canada
Arranged for a customised trip to America & Canada with care. Dealt with all our concerns efficiently and in a timely manner.
I have used the Havant Branch of Hayes Travel many times over the years, and always found the staff efficient, friendly & helpful, going over and above to ensure our travel has been enjoyable and stress free.
14 de janeiro de 2025
Resposta da Hays Travel - Havant
Hi Alison, we hope you love your holiday! We are so excited to hear how it goes! - Gypsie
Resposta da Hays Travel - Havant
Thank you so much for your feedback.
Booking a Leger Coach Holiday for next Christmas
As always a very good experience, all booked no problems, all questions answered and booked through phone and online, have the paperwork, plus exchanged money through their money exchange bureau. Good team always ask how previous holiday went and any problems.
11 de janeiro de 2025
Resposta da Hays Travel - Havant
Thank you so much for your feedback.
Holiday booking
We use Hays to book our holidays they always go the extra mile, this time we dealt with Poppy who was very helpful and very polite as are all the girls,we will use them again.
9 de janeiro de 2025
Resposta da Hays Travel - Havant
Hi Paul, Thank you for your review! We hope you have the best time and we look forward to booking you again! - Tierney
Resposta da Hays Travel - Havant
Thank you for leaving us a lovely review & we look forward to helping you plan trips in the future. Emma
Very reassuring and helpful
Very reassuring and helpful, professionally and very happy with the service recieved.
22 de novembro de 2024
Resposta da Hays Travel - Havant
Thank you for leaving us such a lovely review, we hope you look forward to your cruise next year & we look forward to seeing you in branch again.
A helpful assistant who answered all…
A helpful assistant who answered all the questions we had.
28 de novembro de 2024
Resposta da Hays Travel - Havant
Dear Valued customer,
Thank you for taking the time to leave Gypsie a review!
It was a pleasure for her to help you arrange your holiday and she looks forward to welcoming you back into branch again soon.
Kind Regards,
Bethany - Branch Manager
Easy to book latest holiday.
Lisa at Hays went out of her way to help with booking our latest holiday, the staff at Hays in Havant are friendly and always happy to help.
19 de novembro de 2024
Resposta da Hays Travel - Havant
Dear Valued customer,
It's great to hear that Lisa was able to assist you with your booking. Thank you for taking the time to leave Lisa such kind words.
Kind Regards,
Bethany - Branch Manager
Staff always make us feel comfortable…
Staff always make us feel comfortable and that we are their priority. They help with finding the right holiday for us and help with booking assistance
17 de novembro de 2024
Resposta da Hays Travel - Havant
Dear Valued customer,
Thank you for taking the time to leave Lisa a 5 star review. I am so pleased to hear she was able to find you your perfect holiday and we look forward to hearing all about it.
Kind Regards,
Bethany - Branch Manager
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