Hays Travel - Hinckley Avaliações 

444
O TrustScore é 5 de um total de 5

4,9

2 Castle Street, LE10 1DB Hinckley, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Knowledgeable staff with a friendly, relaxed attitude towards my enquiry. I did not feel rushed and I left feeling excited for my first cruise with all my questions answered! Booking was simple and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Always use Hays Travel in Hinckley. Friendly staff. Jody was very helpful & patience whilst finding holidays for ourselves & grandsons. Nothing too much trouble. Would highly recommend.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I visited Hays Travel with a friend to book a surprise break for her husband's birthday. We saw Izzy. We knew the break we wanted and Izzy did numerous searches to find the required date and pick up d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Knew what we wanted, was found very quickly and the booking process was all conducted online as was my choice. Jody was thorough in her approach to my request and couldn’t have been more helpful.

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 2 Castle Street, LE10 1DB, Hinckley, Reino Unido

  • 01455348036

4,9

Excelente

O TrustScore é 5 de um total de 5

444 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(444)

117.250 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

All of the staff i have dealt with at…

All of the staff i have dealt with at the Hinckley branch are superb! From booking the holiday in branch to having to email them for assistance whilst at our holiday destination the service was swift and wonderful! Well done Hays!

28 de maio de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

Thank you for your wonderful feedback! We are so pleased to hear about your positive experience with our team, both in branch and during your holiday. - Kacey

Avaliado com 5 de um total de 5 estrelas

Great service all round

Helen was friendly and chatty but very professional. We were attended to quickly and our holiday was booked promptly. It was price matched to what we had seen on line. Great service all round.

2 de junho de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

We're so glad to hear you had such a positive experience with us! We appreciate your kind words about our service. - Helen

Avaliado com 5 de um total de 5 estrelas

Holiday

Very helpful very knowledgeable was a great help. Will certainly use again. Seen by Sandra.

23 de maio de 2026
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Resposta da Hays Travel - Hinckley

We are so glad we could help. We look forward to assisting you again soon! - Hays Travel Hinckley

Avaliado com 5 de um total de 5 estrelas

Worked to get the best price

Welcoming, thought about our needs, Helen gave us a few options of hotels, then worked through the different airports and dates to get us the best price.
Have booked but not been on holiday yet.
The rest of the staff also seemed knowledgeable and offered some advice.
I would definitely return.

24 de maio de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

Thank you for your wonderful feedback! We are so pleased we could help you find the perfect holiday. We hope you have a fantastic trip! - Helen

Avaliado com 5 de um total de 5 estrelas

Summer vacation 2026

I messaged to book my summer vacation, I had some specific requirements, Izzy dealt with my booking. She met everyone. She is an absolute credit to your company.

14 de maio de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

Thank you for your lovely feedback!! It was so great speaking with you, I'm glad we managed to find you a holiday which ticks all of your boxes. - Izzy :)

Avaliado com 5 de um total de 5 estrelas

Made to feel welcome from the moment we…

Made to feel welcome from the moment we walked in the door, staff helpful, answered all our questions.
Sam who helped us to book our holiday was lovely, she answered everything we asked her , and before we knew it she'd booked our holiday for 2028 .

13 de maio de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

We're delighted you felt welcome and that we were helpful. It's great to hear that booking your 2028 holiday was such a positive experience. Thank you for your kind words! - Sam :)

Avaliado com 5 de um total de 5 estrelas

Got the holiday we wanted great customer service

We were looked after as soon as we arrived all staff very friendly and welcoming. The holiday we wanted had gone from the window but the lady found the same holiday for the dates we wanted at the same price absolutely brilliant, we couldn’t believe it, she was so good and remembered us from booking holidays before. Excellent customer service thank you. The office was immaculately clean and tidy.

13 de maio de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

Thank you so much for taking the time to send over such a lovely review, it is much appreciated and we are pleased you enjoyed your experience in store and got the holiday you wanted.

Team Hinckley

Avaliado com 5 de um total de 5 estrelas

Very polite and friendly staff

Very polite and friendly staff. Very helpful and happy to look for alternative places. Nothing seemed too much bother.

5 de maio de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

Thank you so much for your lovely comments. We are so pleased you are happy with our service.

We hope to see you in store again soon :-)

Team Hinckley

Avaliado com 5 de um total de 5 estrelas

Helen discusses what we want from a…

Helen discusses what we want from a holiday, gives us options and then get the best deal for us. A 5 star service

1 de maio de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

We're happy to hear that you received a five-star experience! It's great to know we provided options and secured the best deal for your holiday. - Helen

Avaliado com 5 de um total de 5 estrelas

The Member’s of Staff that we had…

The Member’s of Staff that we had interaction with were very helpful and were able to sort out and book the flights with stop overs that we wanted.

5 de maio de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

We appreciate you taking the time to leave us such a fantastic review! We are so happy to hear that we were helpful in booking your flights with stop overs. - Helen

Avaliado com 5 de um total de 5 estrelas

Super staff!

The staff in the Hinckley travel store are all very helpful, very knowledgeable and professional. The travel assistant took her time, ensured that everything was what we needed/wanted and input all the details correctly. It was not a stressful experience in any way which was so lovely to have these days when people rarely take the time to actually listen to what you need. Will definitely use again!!

2 de maio de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

Ann Ballard,

We appreciate you taking the time to share your experience with us. We're happy to hear that our team was able to provide such helpful and knowledgeable assistance, ensuring your travel plans were stress-free. We look forward to assisting you again in the future! Many thanks Izzy :-)

Kind Regards
Hays Travel Hastings

Avaliado com 5 de um total de 5 estrelas

The staff were very helpful and booked…

The staff were very helpful and booked my flight immediately

28 de abril de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

We are so happy we could help you book your flight quickly! Thank you for your review; we appreciate your positive feedback. - Izzy

Avaliado com 5 de um total de 5 estrelas

Very polite and helpful and…

Very polite and helpful and knowledgeable

16 de abril de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

We appreciate you taking the time to share your kind words with us. We are so happy to hear about your positive experience! - Kacey :)

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. Friendly, helpful and very knowledgeable. Shona worked really hard to suggest a holiday to suit my budget. I am extremely happy and I’ll definitely recommend the store to my friends and family. Thank you Shona.

2 de abril de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

We appreciate your fantastic review! I am happy to hear that you found our service excellent and that I was able to help you find a holiday to suit your budget. We are grateful for your recommendation. - Shona :)

Avaliado com 5 de um total de 5 estrelas

WE WERE LOOKING FOR A HOLIDAY IN JUNE…

WE WERE LOOKING FOR A HOLIDAY IN JUNE FOR A WEEK AND THE LADY WAS EVER SO HELPFULL ON SHOWING US WHAT WAS AVAILABLE AND TOOK US THROUGH EVERYTHING FROM THE HOTEL DESTINATION AND FLIGHTS
WE WENT BACK A FEW DAYS LATER AND BOOKED THE HOLIDAY WE WANTED

21 de março de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

Thank you for your lovely review Lindsey! We're glad you had a positive experience with ourselves - Izzy :)

Avaliado com 4 de um total de 5 estrelas

Friendly and helpful experience

Sam in shop was friendly and helpful. The information from the Swiss Travel Company was confusing which is why I haven't given top marks. We were promised an updated itinerary but haven't been sent this yet.

25 de fevereiro de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

Thankyou for taking the time to send feedback, I am sorry you found the information from the supplier confusing. The itinerary is the same as you received on booking, Sam will send through the most recent when we receive the documents ready for travel nearer the departure date. Kind regards Helen :-)

Avaliado com 5 de um total de 5 estrelas

Hays Travel Hinckley

Hays travel in Hinckley were really helpful in helping us plan our cruise
-thank you

8 de março de 2026
logotipo da Hays Travel - Hinckley

Resposta da Hays Travel - Hinckley

Thank you for your lovely feedback Chris! We're so happy we could assist you in planning your cruise.
~ Hinckley, Hays Travel

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