The young lady Emma was very good. We have used the HORWICH branch before so our names came up on the computer. We wanted a specific hotel in our destination, she looked at travelling from Manchester... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We have been using hays travel since 2019 first class service staff friendly helpful nothing to much trouble A1 service would recommend them
A empresa respondeu
I was really impressed with my experience of booking a holiday with Hays travel, Horwich. Mollie and her colleague suggested the best area for what I wanted from the holiday and were really helpful an... Ver mais
A empresa respondeu
We were looking for flights only (Manchester to Sydney) but after discussing our plans with Emma she suggested that changing our onward Flights from Hong Kong to Sydney to two days later we could spen... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
72 Winter Hey Lane, BL6 7NZ, Horwich, Reino Unido
- 01204 468069
4,9
Excelente
516 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We Know the Staff as we have booked all…
We Know the Staff as we have booked all our holidays with them for years. They are very friendly & helpful nothing is too much trouble for them.
15 de março de 2026
Resposta da Hays Travel - Horwich
Thank you so much for your lovely feedback, it is always a pleasure to book your holidays. Thank you Emma
I always use Hays Travel as they are…
I always use Hays Travel as they are true professionals, experienced, fast and efficient. Good customer care and they offer a good price. I recommend them.
14 de março de 2026
Resposta da Hays Travel - Horwich
Thank you so much for your lovely feedback, we hope you are looking forward to your holiday.
New destination for a holiday so we had…
New destination for a holiday so we had little prior knowledge . Hays filled that gap and sorted the hotel and flights .
5 de março de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. It was my pleasure helping you book your next holiday and I hope you are looking forward to it. Thankyou Janet
Always very helpful and friendly and…
Always very helpful and friendly and great customer service and the drivers are very friendly and helpful
3 de março de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure and I hope you are looking forward to this trip. Thankyou Emma
Fantastic experience as normal
Fantastic experience as normal. Big thank you to all the staff at the Horwich branch and in particular Jill.
7 de março de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure and I hope you are looking forward to this trip. Thankyou Jill
Very helpful and knowledgeable about…
Very helpful and knowledgeable about locations that would suit me
4 de março de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. I hope you are looking forward to your holiday. Thankyou Mollie
Jill was very helpful and our holiday…
Jill was very helpful and our holiday was booked the same day. Much easier than booking online which we’ve done in previous years.
3 de março de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. I hope you are looking forward to your holiday. Thankyou Jill
Jill at the horwich branch was so…
Jill at the horwich branch was so knowlegeable and very patient. Our family have booked a few holidays with her and I would definately recommend her to all my friends
3 de março de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to booking with us again. It was my pleasure and I hope you are looking forward to this holiday. Thankyou Jill
Great local travel agency
Friendly and efficient.
Lots of help and advice.
Listens to what you need from an holiday.
No hard sell.
1 de março de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure and I hope you are looking forward to this holiday. Thankyou Jill
The team were brilliant.
The team were brilliant.. especially Jill who went above and beyond assisting me over several days! We obtained the best deal thanks to her… can’t praise them all enough 🤩🤗
28 de fevereiro de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave and review and your lovely comments. It was my pleasure and I hope you are both looking forward to your holiday. Thankyou Jill
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. Thankyou Jill
Every time we go into the Horwich…
Every time we go into the Horwich branch we feel we are greeted by friends who want nothing but the best for our holiday experience. The team are dedicated to making sure whatever you need is carefully taken into account.
We wouldn’t go anywhere else.
15 de fevereiro de 2026
Resposta da Hays Travel - Horwich
Thank you for taking the time to leave a review and your lovely comments. It was my pleasure and I hope you are looking forward to your holiday. Thank you Jill
Cruise
Very friendly and knowledgeable travel agents. We booked with Janet, who shown us several options to help us choose a cruise and cabin that fitted our needs and price bracket. Nothing was too much trouble Highly recommend.
21 de fevereiro de 2026
Resposta da Hays Travel - Horwich
Thank you for taking the time to leave a review and your lovely comments. It was my pleasure and I hope you are looking forward to your holiday. Thank you Janet
Holiday without hassle
Polite and friendly. Very helpful in finding us the cheapest holiday for our destination and dates we wanted. Bonus having paperwork printed off for us as we haven’t a printer. Yes we will use again. Thank you for making it an enjoyable experience and look forward to our next booking with you Mollie.
30 de janeiro de 2026
Resposta da Hays Travel - Horwich
Thank you for taking the time to leave a review and your lovely comments. It was my pleasure and I hope you are looking forward to your holiday. Thank you Mollie.
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and your lovely comments. It was my pleasure and I hope you are looking forward to your holiday. Thankyou Mollie
Helpful experienced advice
Experienced advisers give very useful advice + offer a full service of research, booking +checking into your flights.
Gives you confidence that your holiday will be a success.
15 de fevereiro de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure and I hope you are all looking forward to your holiday. Thankyou Jill
Very very helpful.
15 de fevereiro de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure. Thankyou Emma
Excellent service as always
Excellent service as always, would highly recommend. Janet and Gill very helpful
15 de fevereiro de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us again. It was my pleasure and I hope you are looking forward to your cruise. Thankyou Jill
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review. It was my pleasure and i hope you are both looking forward to your holiday. Thankyou Emma
It was great infact it cudnt av been…
It was great infact it cudnt av been better x
10 de fevereiro de 2026
Resposta da Hays Travel - Horwich
Thankyou for taking the time to leave a review and choosing to book with us. It was my pleasure and i hope you are looking forward to your holiday. Thankyou Jill
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.