Hays Travel - Inverness Avaliações 

The lady, Maya was very helpful with helping us choose a holiday even though we couldn't decide where to go. She showed us various destinations and gave good description of each location. We chose a holiday following her advice.

Pleaant Staff. . Good outcome. Booked a holiday.

The lady we dealt with was very informative, very friendly and put us at ease straight away.

Very helpful staff .were able to match the online price.

Staff helpful and polite and solved a problem for us quickly and satsifactorily.

Very friendly and helpful.

Staff were excellent and experienced
I was given all the advice I required to to arrange my trip
I can’t thank them enough for the time and patience given

Fiona was brilliant

An efficient and pleasant visit
Hays. Staff very polite and friendly. And understanding customers needs. Elana was extremely helpful.

So helpful and professional, well looked after.

The agent Elena was extremely helpful and met all our needs. Nothing was too much trouble and we would certainly consider using Hay's again.

staff member we excellent, very helpfull, and good knowledge.

Fiona @ Hays Travel in Inverness was very helpful and couldn’t do enough for us to help find a holiday for all our needs …

The person who dealt with my booking was fine but it was only later on I found out that my request for child seats in the transport was only a request and not confirmed. This was never explained. The company Holiday Extras, then sub contracted to Prime Line who were very unhelpful and difficult to deal with.
I fed this back to the shop when I returned from my trip but they also seemed uninterested.

I will not be visiting Hays again.

Erin was very helpful

Always use Inglus Street branch. Booked through Nadia this time who as always is friendly, knowledgeable and efficient and got best deal for us for end September 2026 for 10 days. Last holiday to same destination in June 26 with Jet2 booked efficiently by Hays but room was not what we'd booked when we got there! Jet2 Rep told hotel we hadn't booked what we said we had so disappointed in Jet2 when checking with Hays we had booked what we asked for paying just short of £3,000 for 10 nights so flying with different airline this time. Hotel were very nice about wrong room and after one night luckily we got upgrade but if they'd no rooms available we couldn't have stayed in the allocated room as it was basically a storage room and smelt awful, think possibly overbooked and we got the dregs, such a shame as room we got reallocated to and was what we booked was perfect, smelt great and very clean, hotel as a whole and staff were brilliant - Jet2 let us down

Friendly, efficient staff.

Nadia was excellent. She covered everything that we asked her and we got our holiday booked quickly. We will definitely return to hays travel for our next holiday.

The sales consultant helped us book our holiday quickly and smoothly

Great service once again from Elana and Nadia. Thank you so much!! Can’t wait to go.