From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... Ver mais
A empresa respondeu
Elana at Hays travel Inverness has helped booked us on a Disney Cruise last year and a holiday to Benidorm this year. She has made sure our stays were suitable for mobility needs and looked in great... Ver mais
A empresa respondeu
Nadia gave us a wonderful welcome. She then proceeded to search out a suitable holiday for us and we completed our booking very successfully. We have previously booked several holidays to various de... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
13 Ingles St, IV1 1HN, Inverness, Reino Unido
- 01463 897 880
4,9
Excelente
958 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
very efficient! I highly recommend this travel agent for anyone looking to plan their next vacation!
I had a wonderful experience planning my trip, Fiona was incredibly helpful and made the booking process stress-free
2 de agosto de 2026
Resposta da Hays Travel - Inverness
Thank you so much for your 5 star review for Fiona! Delighted we were able to get you booked and stress free.
Kind Regards
Hays Travel Inverness
The member of staff we dealt with was…
The member of staff we dealt with was very professional, helpful, friendly and made everything easy for us.
14 de agosto de 2026
Resposta da Hays Travel - Inverness
Hello Sharon,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was professional, helpful, and friendly, making everything easy for you. We truly appreciate your kind words.
Kind Regards
Hays Travel Inverness
Very nice pleasant helpful staff at the…
Very nice pleasant helpful staff at the Inverness branch.
14 de agosto de 2026
Resposta da Hays Travel - Inverness
Hello John,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff at the Inverness branch to be pleasant and helpful. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Inverness
Friendly and helpful staff
13 de agosto de 2026
Resposta da Hays Travel - Inverness
Hi Martin!
Thank you for your wonderful feedback! We are so pleased to hear that you found our staff to be friendly and helpful.
Kind Regards
Hays Travel Inverness
We booked with fiona from Inverness
We booked with fiona from Inverness, she is very helpful and listen to wot we wanted ,great service and would book again x
4 de agosto de 2026
Resposta da Hays Travel - Inverness
hi Kim!
Thank you so much for your wonderful feedback! We are so pleased to hear that Fiona was helpful. We look forward to helping you with your future bookings.
Kind Regards
Hays Travel Inverness
Elana at Hays travel Inverness has…
Elana at Hays travel Inverness has helped booked us on a Disney Cruise last year and a holiday to Benidorm this year. She has made sure our stays were suitable for mobility needs and looked in great depth to ensure we got the the best from our holidays and accommodation. She is so friendly and keeps you updated. Made it a very stress free experience.
27 de julho de 2026
Avaliação não solicitada
Resposta da Hays Travel - Inverness
Thank you for your wonderful 5-star review! We are so pleased to hear that Elana was able to help make your holiday stress-free!!
Kind Regards
Hays Travel Inverness
Our travel adviser Fiona
1 de agosto de 2026
Resposta da Hays Travel - Inverness
Hi Pauline,
We are glad to hear about your experience with our travel adviser. We appreciate you taking the time to share your feedback.
Kind Regards
Hays Travel Inverness
Excellent service without being in the shop
Erin was very helpful and listened carefully to what I had to say . The result was a satisfactory deal which we were happy with thanks to Erins professionalism and ability to listen to us 're our requirements on the phone .
1 de agosto de 2026
Resposta da Hays Travel - Inverness
Thank you so much for your wonderful feedback! We are so pleased to hear that your experience was so positive and that you were happy with the deal. We appreciate your kind words about Erin.
Very helpful staff and great back up…
Very helpful staff and great back up service.
29 de julho de 2026
Resposta da Hays Travel - Inverness
Hello Marlene,
Thank you for your fantastic review! We are so pleased to hear that you found our team to be helpful and that you appreciated our services.
Kind Regards
Hays Travel Inverness
Resposta da Hays Travel - Inverness
Hello Joan,
I'm glad you had a pleasant experience with Maya! Have a lovely holiday when it comes! :)
Hays Travel Inverness
Very helpful
The lady, Maya was very helpful with helping us choose a holiday even though we couldn't decide where to go. She showed us various destinations and gave good description of each location. We chose a holiday following her advice.
1 de agosto de 2026
Resposta da Hays Travel - Inverness
I'm so glad we were able to find the perfect holiday for you Stephen! I hope too see you soon for the big 30th anniversary! :)
Maya
Resposta da Hays Travel - Inverness
Hello Ross,
We are glad to hear you had a positive experience with Fiona. Thank you for your feedback.
Hays Travel Inverness
Very helpful staff member
The lady we dealt with was very informative, very friendly and put us at ease straight away.
30 de julho de 2026
Resposta da Hays Travel - Inverness
William,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was informative, friendly, and made you feel comfortable right away. We truly appreciate you taking the time to share your kind words.
Kind Regards
Fiona
Very helpful staff .were able to match…
Very helpful staff .were able to match the online price.
30 de julho de 2026
Resposta da Hays Travel - Inverness
Hello Ann,
I'm glad we were able to get you all booked up! Thanks for your positive feedback. :)
Hays Travel Inverness
Staff helpful and responsive.
Staff helpful and polite and solved a problem for us quickly and satsifactorily.
13 de julho de 2026
Resposta da Hays Travel - Inverness
Hello Christopher,
We are glad to hear you found our team helpful and polite. Your review is much appreciated! :)
Hays Travel Inverness
Resposta da Hays Travel - Inverness
Hi Joyce,
We are so pleased to hear that you found our team to be friendly and helpful. We appreciate your feedback :)
Staff were excellent and experienced
Staff were excellent and experienced
I was given all the advice I required to to arrange my trip
I can’t thank them enough for the time and patience given
26 de julho de 2026
Resposta da Hays Travel - Inverness
Hi James :)
So glad we managed to get you all booked up!
Nadia :)
Resposta da Hays Travel - Inverness
Thank you for your kind review about Fiona.
An efficient and pleasant visit
An efficient and pleasant visit
Hays. Staff very polite and friendly. And understanding customers needs. Elana was extremely helpful.
24 de julho de 2026
Resposta da Hays Travel - Inverness
Hi Stuart :)
Thank you for the feedback! Glad we managed to get you all booked up!
Elana
Resposta da Hays Travel - Inverness
Hi Angela,
Thank you for your feedback. We are so pleased to hear that our team provided you with such helpful and professional service.
Samantha :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.