Hays Travel - Jesmond Avaliações 

465
O TrustScore é 5 de um total de 5

4,9

16 Acorn Road, NE2 2DJ Jesmond, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I always book my holidays with Amanda@hays travel jesmond she is very professional, helpful and incredibly knowledgeable. The shop is always welcoming and you just can’t beat the personal aspect of a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

“Chloe at Hays Travel was absolutely amazing! From the start, she was incredibly friendly, knowledgeable, and genuinely excited to help. She guided us toward Rome as a destination and gave brilliant a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always impressed by the service you give...but, on this occasion, well impressed by the way in which a trainee was guided through the offering, then planning and booking of our holiday.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Another great experience booking with Amanda at Hays. Always a warm welcome, as a disabled lone traveller it's very reassuring to have all the details sorted. This includes my assisted travel & an exc... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

465 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(465)

120.299 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Person who we seen to book a holiday…

Person who we seen to book a holiday extremely helpful and friendly made our experience most joyful

15 de abril de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for your kind words we look forward to seeing you again soon. Thank you :)

Avaliado com 5 de um total de 5 estrelas

Wonderful personalised service with s…

Wonderful personalised service with s smile, patience and genuine caring! They are brilliant and amazing! Christina & Amanda ( Hays travel Jesmond) have helped me and my family for years! We are so grateful to them and wish them all the very best for the future! Thank you. 🙏

25 de fevereiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for taking the time to leave this amazing review. I will pass your kind words onto Christina and Amanda. Hope to see you in the office again soon. Thanks Lillie :)

Avaliado com 5 de um total de 5 estrelas

Amazing!

Amazing!! Got us the holiday we wanted exactly!

21 de março de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for taking the time to leave this lovely review. I'm glad we got your amazing summer holiday all booked up for you. Have a lovely weekend. Thanks Lillie :)

Avaliado com 5 de um total de 5 estrelas

I spoke to several members of staff…

I spoke to several members of staff over a few days. This was because I was deciding certain aspects of my holiday.
I have to say they were all great in finding me flights and hotels to go with my guided tour holiday.

The holiday was then booked quickly and easily.

19 de março de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

We're so happy to hear that you had a positive experience with us! We appreciate you taking the time to share your feedback. Thank you again Lillie :)

Avaliado com 5 de um total de 5 estrelas

Christina

Christina, and all the girls were most helpful when booking the cruise, and Christina in particular tried to give us the best prices and lots of information regarding this holiday

23 de março de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you so much for those lovely kind words. We really appreciate the feedback.
So pleased we have managed to get you booked on your lovely cruise. Thanks Christina :)

Avaliado com 5 de um total de 5 estrelas

As always a first class service

As always a first class service.
When travel plans are important it’s best to do things properly. I have found out to my cost in the past , cheaper isn’t always better.

15 de março de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for taking the time to leave this lovely review. It was a pleasure seeing you in the office & getting you all booked up for you amazing Japan trip. Hope to see you again soon. Thanks Lillie :)

Avaliado com 5 de um total de 5 estrelas

Very helpful and knowledgeable staff…

Very helpful and knowledgeable staff member booked holiday for us

14 de março de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for taking the time to leave this review. It was a pleasure getting your family holiday to Croatia all booked up for the lovely birthday trip. Hope to see you in the office again soon. Thanks Lillie :)

Avaliado com 5 de um total de 5 estrelas

Tunisia

Joanne was very informative, polite, friendly and fully explained the booking. Many thanks indeed

4 de março de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for those lovely comments - it was a pleasure getting you booked,
You will have a great time,
Thanks
Joanna

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful

Friendly and helpful

26 de fevereiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you so much for your lovely comments - we really appreciate our client feedback - Thanks again for booking,

Thanks
Christina

Avaliado com 5 de um total de 5 estrelas

Friendly professional service

Lillie and her colleague are very professional and friendly and answered any questions we had, making the booking experience very easy. I even got a cup of tea ☕

27 de fevereiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for taking the time to leave this lovely review. It was a pleasure seeing you in the office to get this amazing family cruise all booked up. Hope to see you in the office again soon. Thanks Lillie :)

Avaliado com 5 de um total de 5 estrelas

friendly & helpful staff

Staff we're all welcoming and helpful, they listened to any query/ question we had and helped resolve them, very impormative and made us feel at ease booking such an important holiday with them.

26 de fevereiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

What a lovely review you have sent us, we really appreciate taking the time to give us a response. So pleased we managed to get you booked, and what a fabulous holiday you are all going to have.

Thanks for booking and have a great weekend,

Thanks
Lillie

Avaliado com 5 de um total de 5 estrelas

Highly recommend!

Christina helped us book 2 holidays for next year, she’s extremely helpful and so lovely. We’ll definitely book with her and the Jesmond branch again!!

7 de janeiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you so much for your lovely comments , and so pleased we got both bookings for you.
Thank you
Christina

Avaliado com 5 de um total de 5 estrelas

My 1st booking with Hays - amazing !

My 1st amazing booking with Hays. We were Listened to and given great advice and suggestions; with a lovely atmosphere inside the shop and there was no problem allowing our dog; no rush or ‘hard sell’ for us to make a decision and it was truly a relaxing experience! We did book our trip to Copenhagen as the hard work was done for us and everything explained clearly. Can’t wait to book our next trip with them.

Highly recommend as it’s such an easy way to find a holiday just right for us instead of my having to trawl through online detritus to find flights hotel etc and waste hours of my time.

15 de fevereiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for taking the time to leave this lovely review. I will pass your kind words onto Christina it was a pleasure seeing you and little doggy in the store getting this amazing trip all booked up, it'll be here before you know it. Thanks Lillie 😊

Avaliado com 5 de um total de 5 estrelas

Lillie and Christine were so helpful

Lillie and Christine were so helpful , friendly and helpful, very knowledgeable about our destination choice

16 de fevereiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for taking the time to leave this lovely review. It was a pleasure getting your amazing family holiday all booked up for you. Hope to see you in the office again soon. Thanks Lillie 😊

Avaliado com 5 de um total de 5 estrelas

Christina was so helpful

Christina was so helpful! She’s amazing! Really listened to what we needed and made sure that everything was taken care of. Thank you so much.

8 de fevereiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you so much for that lovely review, so pleased we have managed to book your next lovely trip,
Lovely to see you back in the shop here in Jesmond :)
Thanks
Christina

Avaliado com 5 de um total de 5 estrelas

Great experience!

We recently booked a Jet2 holiday with Hays travel. The assistant in store was lovely, polite and super helpful. She used her experience to help us chose a last minute holiday which was perfect for us. Everything was just right from the location of the hotel, the accommodation and the airport transfers. We enjoyed a stress-free, week-long break and would certainly return to Hays to help us book other trips in the future.

30 de janeiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you so much for responding to our Jesmond Trustpilot,
It is always so nice to hear your kind comments, and we take great pride in the reviews we receive.
So pleased you have had a fab time - and hopefully see you soon for the next trip!
Thanks
Chloe

Avaliado com 5 de um total de 5 estrelas

I will never use anyone else….

I have been booking cruises with Christina since 2008. She is charming knowledgeable efficient humorous and welcoming every time I speak to her. Christina represents the best customer service levels always. I will never use anyone else.

5 de fevereiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thanks you so much for your lovely words. Always a pleasure getting your cruise all booked up for you. I will pass your kind words onto Christina. Thanks Chloe ☺️

Avaliado com 5 de um total de 5 estrelas

Very helpful in booking our honeymoon!

Very helpful in booking our honeymoon! Went the extra mile to ensure we got the best deal for the trip we wanted!

5 de fevereiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for taking the time to leave this lovely review. It was a pleasure getting your lovely honeymoon all sorted - you will have a great time! Thanks Lillie ☺️

Avaliado com 5 de um total de 5 estrelas

We have used the Jesmond branch a…

We have used the Jesmond branch a number of times now. The latest booking was a little complicated and the staff worked hard to find us the holiday that ticked all the boxes and was within budget. You can trust the staff here to always be true to their word, friendly and knowledgeable. Nice experience to book via a human being. We need to keep stores open so please use this great little travel agents in Jesmond.

30 de janeiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for taking the time to leave this lovely review. It was a pleasure to see you in the office and to book your amazing family holiday. Hope to see you again soon. Thanks Chloe :)

Avaliado com 5 de um total de 5 estrelas

As a returning client it felt good to…

As a returning client it felt good to be remembered and to have more of a personal conversation about my needs and preferences.

11 de janeiro de 2025
logotipo da Hays Travel - Jesmond

Resposta da Hays Travel - Jesmond

Thank you for calling by and booking another lovely trip. So pleased we managed to get this arranged for you,
Thanks
Christina

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