The communication with Jo was amazing from start to finish. She was extremely informative, helpful and patient, and nothing was ever too much trouble. The booking process was quick and easy, and eve... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The communication with Jo was amazing from start to finish. She was extremely informative, helpful and patient, and nothing was ever too much trouble. The booking process was quick and easy, and eve... Ver mais
A empresa respondeu
Wow, Joanne is simply brilliant! she goes above and beyond to sort every little detail out for you ,even when you are in transit around the world she lets you know she is there to help with any issu... Ver mais
A empresa respondeu
We wanted to book a cruise for the first time and needed advice on how and what options there were to get the best deal. We always deal with Jo Cox from Hays with our overseas holidays as we get the p... Ver mais
A empresa respondeu
Jo was great! So helpful with booking our last minute holiday. Especially considering our extra medical needs for my son! And managing to get all 5 of us sat together on the plane! Took all the stres... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Joanne Cox, SN25, Swindon, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Jo was so helpful and patient listened to what i wanted

Resposta da Hays Travel - Joanne Cox
Listened to what we wanted and came back quickly with a good price and the flight times we preferred.

Resposta da Hays Travel - Joanne Cox
This is the first time I've used Joanne. She did not disappoint, outstanding throughout! From the start she gave me complete confidence that she was invested in building us a holiday to remember in Disneyland Paris. The aftersale support for me as a complete novice navigating the planning has been amazing. I will definitely use Joanne again and will be recommending her to my family & friends!

Resposta da Hays Travel - Joanne Cox
Another fantastic experience of booking our 4th family holiday with Jo. Forever patient and also coming up with amazing new holidays for us to review and so so excited for our holiday for the New Year, a brand new hotel that looks incredible! Thanks again Jo

Resposta da Hays Travel - Joanne Cox
Jo, was very helpfull and found us the exact deal we was looking for.

Resposta da Hays Travel - Joanne Cox
Jo has now booked 9 holidays for us! Her attention to detail and ability to match your exact requirements are outstanding. Having the personal service from start to finish and not ever having to interact with anyone other than her makes everything so simple! Thanks Jo you are a super star ⭐

Resposta da Hays Travel - Joanne Cox
We always receive such a fantastic service from Joanne, nothing is too much trouble and she makes the booking so easy. She takes the stress off of us searching for holidays and always meets our requirements. Would highly recommend Joanne at Hays Travel, top service.

Resposta da Hays Travel - Joanne Cox
Excellent customer service from Joanne. Second time I've booked our holiday with her.
So patient and helpful with all my queries.
Thank you 🙂

Resposta da Hays Travel - Joanne Cox
Joanne is so helpful, she’s helped us with multiple holidays and they’ve all been fantastic.

Resposta da Hays Travel - Joanne Cox
Jo was really helpful, looking for a holiday that would suit our wishes. Jo has helped us choose a holiday before and we were very happy so asked for her help again with this next holiday

Resposta da Hays Travel - Joanne Cox
Jo has been brilliant - making the whole booking experience as easy as possible. We have used Jo twice now to book our holiday excursions and on both occasions she has been very attentive & really makes the start of your holiday planning a joy and stress free. We were at little anxious & nervous the first time (when booking our Cruise - also for the first time) to use a remote agent but having been through the process once and realised how easy it is - we went back to Jo for our family summer holiday booking as well.

Resposta da Hays Travel - Joanne Cox
Jo Cook is a fabulous advisor and exceeded my hopes for my holiday booking. Thank you Jo!

Resposta da Hays Travel - Joanne Cox
I have to say Joanne Cox was absolutely amazing,
Very professional
Very kind and thoughtful
I would definitely recommend Joanne to all my friends and family
Thanks Joanne

Resposta da Hays Travel - Joanne Cox
Jo was very prompt with relaying info and researching the best deals for us. She dealt with all our requests and requirements very smoothly. She obviously enjoys her work, as she was trying her upmost to get the right hotel, flights and locations to suit our needs, & make it the most memorable of holidays.

Resposta da Hays Travel - Joanne Cox
Why would you book holidays any other way than Jo! Seamless and such a great experience, thank you as always!

Resposta da Hays Travel - Joanne Cox
Joanne helped us again. 1st time booking special assistance, and all that goes with it and she made it as stress free as it could be. She took control and got everything sorted inc adapted hotel and transfers. Cant wait to go now! Thanks once again x

Resposta da Hays Travel - Joanne Cox
Jo was amazing booking our holiday, from finding us an amazing hotel, getting us booked up and answering all our questions! We can’t wait to get away in May, thanks for helping us Jo! We will definitely use you again for future holidays.

Resposta da Hays Travel - Joanne Cox
Joanne gave us a couple of options for holidays based on our chosen location and helped us narrow it down. Second time we’ve booked a holiday through Joanne and would highly recommend.

Resposta da Hays Travel - Joanne Cox
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.