My Wife and I visited Hays travel to book a cruise to Japan, the whole booking process went very smoothly thanks to Cami who guided us throughout the entire process. Cami was very knowledgeable and th... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
In this day of tech it is reassuring that there are still people you can talk to and chat through options which as a solo traveller was extremely helpful. Jayne was great :)
A empresa respondeu
We had already spoken to Jayne on the telephone. She came back with full details of our requirements, via e-mail as requested. We called in the Branch next day, saw Jayne straight away and she made... Ver mais
A empresa respondeu
We were taken care of by Ebony at Hays Travel Agents in Lytham and were looking to spend a holiday in Menorca. Ebony was very helpful and gave us a run down of various aspects of the hotel which w... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
48 Clifton Street, FY8 5EW, Lytham, Reino Unido
- 01253808240
4,9
Excelente
724 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
April holiday
Laura was very helpful calm and professional.
We knew the holiday we were interested in and she dealt with our booking efficiently .
We go back two days before our holiday for her to print our tickets and paperwork off.
Looking forward to our holiday and dealing with Hays travel agents again.
17 de março de 2026
Resposta da Hays Travel - Lytham
Thank you for your lovely review! We’re glad Laura was able to assist you in such a calm and professional manner and make your booking process smooth.
We appreciate your kind words and look forward to helping you again in the future. Have a fantastic April holiday!
Hays Travel Lytham Team!
Great booking experience
Just booked our latest holiday with Jayne, we honestly wouldn’t go anywhere else, she always takes time to find us the best deal and we never feel rushed x
13 de março de 2026
Resposta da Hays Travel - Lytham
Thank you for your lovely review! Jayne will be so pleased to hear this. We really appreciate your continued support and look forward to helping you book your next holiday! ✈️🌴
Hays Travel Lytham Team!
Very positive experience.
A lovely general welcome when I arrived.
Laura helped me to book my holiday and provided tips and advice. The whole experience was a pleasure and I’d certainly want to use them again .
13 de março de 2026
Resposta da Hays Travel - Lytham
Such lovely feedback from you sue thank you so much we look forward to seeing you in the shop again soon Many Thanks the Team at Lytham :)
Excellent customer service
28 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you for your kind feedback!
Hays Travel Lytham Team!
Good values holidays
Good values holidays, up to date price information. Great problem solving.
Lovely, friendly, efficient customer service
23 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you for your lovely feedback! We’re glad you found our prices up to date and our service friendly and efficient. We hope to help you again soon!
Hays Travel Lytham Team!
Fab customer service by Laura
1 de março de 2026
Resposta da Hays Travel - Lytham
Thank you for your review!
Hays Travel Lytham Team!
Laura was pleasant and easy to talk to…
Laura was pleasant and easy to talk to couldn't fault anything.
Keith longworth
25 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you for your kind feedback. Were delighted to hear Laura was pleasant and easy to talk to — we'll be sure to pass this on to her.
Hays Travel Lytham Team!
very help full and polite and informal…
very help full and polite and informal booking experience Thanks
27 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you for your kind feedback Many Thanks Cami :)
Excellent service. The consultant was very friendly and…
Excellent service, would highly recommend. The consultant was very friendly and was amazing when we explained the difficulties we encounter when flying with our autistic grandson by contacting Jet2 who have put a support plan in place.
24 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you so much for your lovely review. We’re really pleased to hear you had such a positive experience and that our consultant was able to support you and your family.
Hays Travel Lytham Team!
Very efficient and very knowledgeable
Very efficient and very knowledgeable
and friendly and approachable .
25 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you for your lovely feedback :)
Great service ( with a smile) as always…
Great service ( with a smile) as always from Laura.
16 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you for the great feedback! We’ll be sure to pass your kind comments along to Laura.
Hays Travel Lytham Team!
Helpful and very efficient
Helpful and very efficient
Will definitely use again and recommend
22 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you for your kind feedback. We’re delighted you had a positive experience and look forward to assisting you again soon.
Hays Travel Lytham Team!
We got a great deal on a cruise
We got a great deal on a cruise got discounts we hadn't thought about. Very professional assistance.
21 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you for your review! We’re happy we could help you find a great cruise deal with added savings. We appreciate your feedback and wish you a fantastic trip!
Hays Travel Lytham Team!
Resposta da Hays Travel - Lytham
Aidan,
We appreciate you taking the time to leave us this great review. We are so happy you enjoyed your visit and found our service friendly.
Hays Travel Lytham Team!
DO YOURSELF A FAVOUR.
We've stopped wasting our time and now use Hays to sort everything out. Everything done for us yesterday with paper confirmation, car parking also sorted. Great service from Candi
20 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Colin Yates,
We're happy to hear that our services have been so helpful and efficient for you. It's great that we could provide a smooth experience, including the paperwork and parking. Thanks for your feedback.
Hays Travel Lytham Team!
Resposta da Hays Travel - Lytham
Thank you for your kind review! We’re glad you found our consultant friendly and helpful, and we appreciate you taking the time to share your feedback.
Hays Travel Lytham Team!
Resposta da Hays Travel - Lytham
Thank you for your kind review.
Hays Travel Lytham Team!
Jayne was excellent
Jayne was excellent. Took us through various options in an unhurried and very helpful way. We enjoyed the booking experience and really appreciated the advice. So much better than the soulless online way.
15 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thanks so much for your great review.
It was a pleasure helping you with your holiday. Please do not hesitate to contact me in the future . Jayne
Excellent service!
Excellent service!
I was with Clare initially as Laura was with a client. She was very personable and helpful. Laura then took over and was welcoming and extremely efficient, making sure that all our needs were met. Nothing was too much trouble and she was very accommodating. I would certainly use Hays Travel again. There was also a lovely camaraderie between the members of staff which added to the positive experience.
10 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you so much for your wonderful feedback! We’re delighted to hear that Clare and Laura took such great care of you and made your experience so positive. It’s lovely to know you felt well looked after and enjoyed the friendly atmosphere in store. We look forward to helping you again in the future.
Hays Travel Lytham team!
Fantastic service!
Just so helpful and knowledgeable. If they don’t know a lot about where you want to go, they always know someone who does.
Booked a tailor made trip which would have taken us a long time on the internet.
Always use them now as it’s just so much easier than trawling the internet for days / weeks on end.
7 de fevereiro de 2026
Resposta da Hays Travel - Lytham
Thank you so much for your lovely review! We’re really pleased you enjoyed the service. Making holiday planning easy and stress-free is exactly what we aim for.
Hays Travel Lytham Team!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.