We were looking to book a Norwegian Cruise. We had some ideas of what we wanted. Martin understood our requirements and proposed various options. This made our final decision much easier. Martin w... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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We were looking to book a Norwegian Cruise. We had some ideas of what we wanted. Martin understood our requirements and proposed various options. This made our final decision much easier. Martin w... Ver mais
A empresa respondeu
Approached Martin for advice and booking support for our first cruise. As my travel companion uses mobility aids I thought Martin’s professional expertise and lived experience would make him an ideal... Ver mais
A empresa respondeu
Martin made our first cruise experience feel stress free, from booking our holiday back in Oct 2025, all the way up to coming home this weekend. He advised us on the type of cabin that would be best... Ver mais
A empresa respondeu
Martin is very friendly and knowledgeable about cruises and the extra things that make a cruise possible for disabled travellers. His personal knowledge of the ships and ports is very reassuring. He... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Personal Travel Consultant Martin Wylie, RH10, Crawley, Reino Unido
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Martin Wylie
Lovely gentleman who called us back very quickly.Made us feel at ease and confident in answering any questions about disability.First time booking a cruise specially in a wheelchair with M.S..Not until August 2027 but looking forward to it.Asset to the company as understands the difficulty with a being disabled.

Resposta da Hays Travel - Martin Wylie
Martin was very thorough in finding a suitable cruise within budget and with the accessibility required.

Resposta da Hays Travel - Martin Wylie
We always book with Martin who every time gives us a 5star service

Resposta da Hays Travel - Martin Wylie
Martin Wylie ia amazing I cannot praise him.enough if there were more stars I would give them as 5 stars isn't enough ..I have used Martin 3 times now for booking my holidays he cannot do enough for you , always there on the end of the phone, and emails answered very quickly . My recent trip to Venice I had a problem with the water taxi service from Venice City to At Marco Airport I called Martin straight away and he sorted this out , he spoke to the receptionist in the hotel to confirm they had not recieved a email from the company...I will aways use Marin and would recommend him to family and friends..thank you Martin you are a star .. Debbie King

Resposta da Hays Travel - Martin Wylie
Found Martin very helpful, made booking very easy and straight forward, thank you

Resposta da Hays Travel - Martin Wylie
Martin Wylie not only dots the 'i' and crosses the T as the saying goes, whatever the request Martin will always go that extra mile. A very thorough and thoughtful, experienced travel adviser. First class service on every request. Patient , polite, extremely knowledgeable. Thank you Martin.

Resposta da Hays Travel - Martin Wylie
Would give 10 stars if i could.
Martin is brilliant.
He has guided me through each step.
I feel I can completely trust his advice.
My plans are completely stress free with his attention to details.

Resposta da Hays Travel - Martin Wylie
Martin was fantastic, beyond helpful and a pleasure to talk through all my options. He was so knowledgeable on the ups and downs of travelling as a disabled person. I will be using his services for all future travel bookings.

Resposta da Hays Travel - Martin Wylie
Martin was fantastic, from sending him a message to our cruise being booked within hours! Just to put into context, I had been searching for what felt like the impossible for months - an accessible cabin on any cruise liner for summer 2026. With this being our first cruise with our disabled daughter I needed to ensure the cabin would be fully wheelchair accessible. Martin’s wealth of knowledge put me at ease and he sorted absolutely everything so quickly! I will not be hesitating to book with Martin again in the future! Thank you!

Resposta da Hays Travel - Martin Wylie
As always Martin at Hayes travel delivers what I ask for.
He goes the extra mile to find me what I’m looking for.
It couldn’t be easier. Why go through all the hassle yourself when Martin is happy and very capable of doing it for you. He is very professional and treats me like a friend and always delivers.
I would definitely recommend Martin at Hayes .

Resposta da Hays Travel - Martin Wylie
Martin was so knowledgeable about advising on booking a cruise we wanted. He gave us options on cabins. Knew how accessible the ports were and had done the cruise himself.

Resposta da Hays Travel - Martin Wylie
We booked with Martin and he got what I needed as I am going away with my disabled son so he knew what we needed and helped book a holiday on joshs bucketlist

Resposta da Hays Travel - Martin Wylie
Martin from Cruiseability has made the experience of booking my 1st Accessible Cruise flawless. He is so friendly and informative, always on hand to help

Resposta da Hays Travel - Martin Wylie
Martin was super helpful and quick to respond. I have accessibility needs and dealing with him made me feel comfortable my needs would be met.

Resposta da Hays Travel - Martin Wylie
Martin is always thorough with his searches for us, fulfilling detailed requirements promptly. This is our 3rd family holiday booked by Martin and won’t book with anyone else now.

Resposta da Hays Travel - Martin Wylie
Martin Wylie's services booking our holidays this year have been exemplary, Martin is always prompt with quotes and always manages to save us money.

Resposta da Hays Travel - Martin Wylie
Absolutely amazing Martin is really polite. Efficient explains everything really well. I’m very pleased with the process and how things have been done.

Resposta da Hays Travel - Martin Wylie
As always Martin goes above and beyond to get the best holiday at a great price. Thank you Martin

Resposta da Hays Travel - Martin Wylie
The expertise from Martin himself is 5 star. He is always happy to amend a quotation based on our preferences (we booked a wonderful holiday with him last year also). However, after receiving 3 options for our favourite multi centre holiday recently, the next day we revisited and it had increased substantially which we were not prepared to pay and had intended to not book. A few hours later, Martin contacted me having queried it himself and there had been a 'glitch' and the holiday was indeed the same price we had been quoted the previous evening. It was very misleading and Hays almost lost a significant sum. Pleased it was rectified quickly and we have booked exactly as we wanted. Martin is very informative and helpful, can't fault his assistance.

Resposta da Hays Travel - Martin Wylie
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