Alan our booking agent was great very friendly and very helpful discussed everyone with us in great detail and spent plenty of time with us making sure it what we were looking for great guy top marks... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Christine is so helpful,she spent a lot of time with us getting us a good deal were we wanted to go ,does all our online checks in ,makes everything so smooth for us ,very friendly staff .
A empresa respondeu
Assistant was VERY helpful, informative and assisted me with any concerns i had. Been to Hays Travel a few times this will continue as they are honest and non judgemental.
A empresa respondeu
Helpful staff who enquire and obtain relevant information to allow you to make a decision on your holiday requirements .ln this case a cruise holiday. I have had a similar experience with Hays Mother... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
36 Brandon Parade, ML1 1RB, Motherwell, Reino Unido
- 01698616045
5,0
Excelente
619 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nicole gave us excellent customer…
Nicole gave us excellent customer service . She was very patient and very knowledgeable. She gave us lot's of information about the holidays we were looking at .
30 de julho de 2025
Resposta da Hays Travel - Motherwell
Thank you so much for your kind words. We really appreciate when you take the time to fill out our questionnaire. Thanks again and if you need anything else please let us know
The staff at Motherwell are excellent.
The staff at Motherwell are excellent, we always have a pleasant experience when booking our holiday. Nicole makes everything seem so effortless and takes really good care of us
24 de julho de 2025
Resposta da Hays Travel - Motherwell
Thank you so much for your lovely kind words. We really do appreciate it when you take the time to fill out our questionnaire. :)
Excellent customer service by christine
Christine has excellent customer service skills, she always is so efficient at helping you find what holiday experience you are looking for within your budget. Provides great advice and have used her experience and booked many holidays with her over the years. First class service.
17 de julho de 2025
Resposta da Hays Travel - Motherwell
Hi Karen, thank you for the lovely feedback :)
Resposta da Hays Travel - Motherwell
Thank you for the lovely feedback.
Another holiday booked through Hays…
Another holiday booked through Hays Travel Motherwell.
Pam and the girls give exceptional service and go above and beyond to create a positive travel experience . First class service from Christine, who was very knowledgeable advising me on the best hotel and location suitable for my family’s needs. I would highly recommend Hays Travel Motherwell, to anyone looking to book a holiday. Excellent customer service from the staff.
22 de julho de 2025
Resposta da Hays Travel - Motherwell
Thank you Elizabeth for your lovely feedback. We really appreciate it.
Great servise
15 de abril de 2025
Resposta da Hays Travel - Motherwell
Thank you for the lovely review :)
The team in Motherwell are the best
They are a great team in Motherwell.
We have returned time after time as they have always gone that extra mile to get us a great holiday.
Our 40th wedding anniversary trip to Italy was exceptional so we have just booked our next holiday to Melbourne which I know will also be a good one.
13 de julho de 2025
Resposta da Hays Travel - Motherwell
Thank you so much for your lovely words. We really appreciate it when you take the time to fill out our questionnaire.
We were given good advice and prompt…
We were given good advice and prompt attention.
1 de julho de 2025
Resposta da Hays Travel - Motherwell
Good Afternoon Robert , Thank-you for your kind comments.
Excellent from start to finish .
29 de junho de 2025
Resposta da Hays Travel - Motherwell
Good Morning Gerry Thank-you for you kind comments.
Pam was amazing from start to finish
Pam was amazing from start to finish, nothing was too much bother for her
1 de julho de 2025
Resposta da Hays Travel - Motherwell
Thank you so much for your lovely words. We really appreciate it when you take the time to fill out our questionnaire. Many thanks
Hayes travel in Motherwell very…
Hayes travel in Motherwell very professional staff the lady I dealt with could not have been more helpful keep up the good work
29 de junho de 2025
Resposta da Hays Travel - Motherwell
Thank you so much for you lovely feedback Margaret.
Christine was very knowledgeable and…
Christine was very knowledgeable and spent time helping us to find our holiday. Friendly and professional
29 de junho de 2025
Resposta da Hays Travel - Motherwell
Thank you Ms McGowan for your lovely feedback.
Brilliant from start to finish
Brilliant from start to finish, Nicole is my favourite xx
22 de junho de 2025
Resposta da Hays Travel - Motherwell
Thank Lynn for your kind feedback, we really appreciste it.
Assistant was extremely helpful and was…
Assistant was extremely helpful and was Forex assist at you Motherwell branch
Very pleasant and approachable service with a smile lovely atmosphere within shop .
29 de junho de 2025
Resposta da Hays Travel - Motherwell
Thank you so much Theresa for your lovely words.
Because it was Christine that served me…
Because it was Christine that served me and she did everything to get me the holiday that I wanted
24 de junho de 2025
Resposta da Hays Travel - Motherwell
Good Morning , Dorothy Thank-You for your kind comments.
Resposta da Hays Travel - Motherwell
Thank you very much for your lovely feedback
Resposta da Hays Travel - Motherwell
Thankyou for booking instore.
Very helpful no pressure easy to deal…
Very helpful no pressure easy to deal with
15 de junho de 2025
Resposta da Hays Travel - Motherwell
Thank you for your lovely feedback we really appreciate it.
Resposta da Hays Travel - Motherwell
Hi Michael , Thank you for your kind comments.
Staff in the motherwell branch are…
Staff in the motherwell branch are brilliant went in on Saturday and booked holiday for next June explained everything would recommended them to all we try to book with them all the time
8 de junho de 2025
Resposta da Hays Travel - Motherwell
Thank you so much for your lovely words. We really appreciate it when you take the time to fill out our questionnaire. Thanks again.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.