The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Ver mais
A empresa respondeu
I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
A empresa respondeu
We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... Ver mais
A empresa respondeu
My husband and I have had a GREAT service through Hays Travel Every time we’ve gone there. Excellent service from friendly, patient , knowledgable staff who clearly want to assist in getting you a hol... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
23 The Avenue, G77 6EY, Newton Mearns, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mark was the member of staff who dealt with our holiday cruise. Excellent he was

Resposta da Hays Travel - Newton Mearns
Lorraine was great, booked our holiday with ease. I then realised after I left the travel agency the dates I chose weren’t suitable for me, should have checked my commitments first!
Contacted Lorraine at Newton Mearns who changed the dates for me with no problem.
So a great experience.

Resposta da Hays Travel - Newton Mearns
Faith was very helpful and got us a great deal nothing was any trouble

Resposta da Hays Travel - Newton Mearns
We were thoroughly delighted with our visit to the Newton Mearns location.
Mark as always, was brilliant and spent a lot of time in getting us the best deal.
We wouldn't do anywhere else.
Mark is a real ambassador for Hays.

Resposta da Hays Travel - Newton Mearns
Staff are very knowledgeable and offer different options for holidays and you don't feel pressured into signing up to something you don't want.

Resposta da Hays Travel - Newton Mearns
Efficient, friendly and careful consideration of our request

Resposta da Hays Travel - Newton Mearns
We used hays customer service was & is always amazing Lainey has served us numerous times & always has good advice.
Lovely lady good choice of holidays to pick from
Brilliant service from Mark today organising travel insurance for upcoming holiday. Quick and pain free.
Everything was easy and efficient. Lorraine is excellent
Help and advice from Lorraine.
Comprehensive and clear.
The staff menmber was helpful and efficient.She booked at the price we were looking for.She had a happy and pleasant manner.
Mark made everything very easy, we were trying to book a 5 night break with Jet 2 online for 8 adults and 5 children and were having trouble getting child free places, for whatever reason it worked in the store and Mark found 3 child free places which saved around £1500
From the moment I walked in i was met by a smiling happy lady who went above and beyond to help me find the holiday I was looking for and could afford.
She was patient and clicked on a number of suggestions I put to her but didn't give up.
I left a very happy person with the holiday I didn't think I could afford but she found it for me.
It is not the first time I have booked with Hays and find all the staff the same very helpful and friendly. When you come out from booking a holiday you feel great.

Resposta da Hays Travel - Newton Mearns
Have always booked with Hays because they are helpful and efficient. Lynne was very helpful and knowledgeable.

Resposta da Hays Travel - Newton Mearns
As in my previous review, we found Lorraine again to be very professional and efficient. It makes us comfortable with using Hays.

Resposta da Hays Travel - Newton Mearns
I have made several bookings with Hays at Newton Mearns and have always found the staff there to be helpful and courteous, which has made the cruises all the more enjoyable

Resposta da Hays Travel - Newton Mearns
Know all the staff...they welcome us and do everything for us...this time it was lynn(elizabeth)....who got us all booked up.

Resposta da Hays Travel - Newton Mearns
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.