The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
The service we received from Mark was extremely efficient, friendly and patient in finding us a cruise for our 50th wedding anniversary next year. We felt he went out of his way to find us the perfect... Ver mais
A empresa respondeu
We have always experienced good service from the Newton Mearns branch and this time was no exception, Lynn promptly booked the cabins we requested with Fred Olsen. The whole process was handled quic... Ver mais
A empresa respondeu
I normally deal with one lady in particular who is so professional and helpful. Nothing seems to much bother. All the remaining staff are just lovely and make you feel so special.
A empresa respondeu
Lynne gave plenty of helpful advice about sights and accommodation,some from personal experience. She was very helpful to narrow down our choice of place and hotel. Also travel arrangements including... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
23 The Avenue, G77 6EY, Newton Mearns, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Answered all questions nicely and completed the holiday booking we asked for to our request.

Resposta da Hays Travel - Newton Mearns
Lynn was helpful, patient and willing to spend time trying to find the right combination of flight and hotel for us.

Resposta da Hays Travel - Newton Mearns
As always Lynn a great help and knows how to think outside the box to get you a great holiday

Resposta da Hays Travel - Newton Mearns
As usual expert advice and made to feel as if nothing is a problem as I ask many questions.

Resposta da Hays Travel - Newton Mearns
Lorraine was so helpful in every way.
Nothing was any trouble to her. Would definitely recommend Lorraine at Hays Travel to friends and family.

Resposta da Hays Travel - Newton Mearns
Thanks to staff particularly Mark for persevering with our (in my view) complicated booking.

Resposta da Hays Travel - Newton Mearns
I had to cancel holiday 24 hrs before travelling . As I was terribly ill .
Called for advice to Hays travel helpline not branch very very poor very upsetting left feeling very unsupported when we both needed reassurance if nothing else Since then I’ve had no response or follow up call from Hays
So so disappointed
Really helpful advice and great customer service. Made the whole thing easy, with peace of mind

Resposta da Hays Travel - Newton Mearns
Quick, easy and so helpful - even when I went back in 15 mins later to ask for a minor change to my booking. Definitely worth 5 stars.

Resposta da Hays Travel - Newton Mearns
I have used Hays 3 times in the past year and will now continue to do so. The assistance from Lorraine was efficient and carried out with enthusiasm and knowledge. Very communicative, making my wife and I absolutely confident that all will be properly set up.

Resposta da Hays Travel - Newton Mearns
Staff at the store in Newton Mearns are fantastic, especially Lorraine the manager.
Super helpful and knowledgeable. Always a pleasure to deal with 😁👍

Resposta da Hays Travel - Newton Mearns
Just booked next year's holiday to Sorrento at the Newton Mearns branch. A great price as always from Lynn. They are always so helpful in-branch we wouldn't go anywhere else.

Resposta da Hays Travel - Newton Mearns
The initial quote was delivered promptly by Lynn and all the components explained well. After resolving all my many questions, I have booked the ideal cruise and stay holiday for all the family.

Resposta da Hays Travel - Newton Mearns
Elisabeth was very patient on the phone to a travel company on my behalf and managed to get me a great deal on my 2027 holiday. I was very impressed 👍

Resposta da Hays Travel - Newton Mearns
Excellent customer service providing the best offers.

Resposta da Hays Travel - Newton Mearns
The travel advisor, Erin, was efficient and wasted no time coming up with a suitable holiday destination for me.

Resposta da Hays Travel - Newton Mearns
Lovely girl thst bookrd for us / very efficient

Resposta da Hays Travel - Newton Mearns
We are local to Hays travel Newton Mearns and the staff are more like friends, Lorraine is always so helpful and laughs along with me at my incompetence at booking a holiday.
The process is made so much easier when you feel that the staff are happy to see you.

Resposta da Hays Travel - Newton Mearns
Mark at newton mearns branch always pleasant and helpful. Been using Hays travel fir years. Would not go anywhere else

Resposta da Hays Travel - Newton Mearns
Very happy with my experience on booking my holiday & Cruise yesterday. Lorraine was very helpful & knowledgeable.

Resposta da Hays Travel - Newton Mearns
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.