We’ve been booking our holidays with Hayes travel North Shields for many years and wouldn’t go anywhere else. The staff are so helpful and supportive, they give good advice and will go out of thei... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Many thanks to Faye for doing the initial search for our winter break and giving us plenty of information with which we were able to make an informed decision. Thanks to Dawn for booking the holiday... Ver mais
A empresa respondeu
Rachel from our local branch always goes above and beyond when we are looking to book a holiday. She's always friendly and reliable and makes booking a holiday easy and a pleasure.
A empresa respondeu
Been booking hol with hays in north shields for years always book with faye and rachel to find us exactly what we need they explain everything double check details . Theyre both extremley profesional,... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
102 Bedford Street, NE29 6QJ, North Shields, Reino Unido
- 0191 5438949
4,9
Excelente
953 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We went on for information and came out…
We went on for information and came out with a cruise and a holiday. So they were brilliant.
16 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you for your lovely feedback, so glad you got your cruise booked. I know you're going to have an amazing time. Rachel
Brilliant service
I cannot praise staff enough in the North Shields branch enough. They always help with everything I need and go beyond. I would never go to another company as everything is taken care of there ☹️
13 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Many thanks for your great feedback Daphne. It's always a pleasure to help with your holiday plans. I'm sure you are going to have another fantastic holiday in Mexico. Best regards, Dawn
Staff done everything to help us with…
Staff done everything to help us with our holiday and nothing was a bother to them
13 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you so much for the lovely feedback. I know you are all going to have a lovely time. Susan
Everything very clear.well…
Everything very clear.well organised.sociable person
17 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you for the lovely feedback, always a pleasure to help and get you booked. Rachel.
Very helpful staff and very friendly
17 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you for your lovely review, have a lovely time :)
Thanks, Rachel
Hays travel are very experienced and…
Hays travel are very experienced and all the staff work very well with each other so hats off to them all thankyou.
9 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you so much for your lovely review,
We hope you have a amazing holiday!
Thanks, Faye :)
Mrs Patricia Berry
We always book with Haystravel they are always ready to help, wouldn’t go anywhere else
17 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you for your lovely review, have a lovely time :)
Thanks, Rachel
Excellent service
We called into North Shields branch to enquire about the possibility of going by rail to Rome. I’m unable to fly , so this was our choice. Susan in the branch served us and was brilliant. She arranged several quotes and responded to our request asap. She found the perfect trip for us !
Her manner was friendly and very professional . Just brilliant .
14 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you for the lovely feedback, it is so kind of you. I'm so glad we were able to find what you were looking for and tailor make it to your specific requirements. I know you are both going to have an amazing time. Susan
Susan was most helpful again in finding…
Susan was most helpful again in finding me a holiday as I'm a solo traveller can't thank her enough for her help wouldn't go anywhere else to book my holidays
15 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you so much for the lovely feedback, I'm glad I could help you once again find your ideal holiday. I know you're going to have an amazing time. Susan
Excellent
Freya was very friendly , helpful she offered us a variety of possible holidays and was prepared to keep looking until we got one which wasn't easy because of short notice.
14 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you so much for your lovely review, we hope you's have a great time :)
Thanks, Faye
Professional and speedy
14 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you so much for your lovely review, We hope you have a amazing holiday!
Thanks, Faye :)
Excellent service from Fay
Excellent service from Fay, great advice regarding accommodation and location.
14 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you for the lovely comments and feedback, always glad to help. Faye
I have given 5stars as Rachel always…
I have given 5stars as Rachel always goes above and beyond to make my holiday reservations perfect.
13 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you so much for your kind review,
We hope you have the most amazing time!
Thanks Rachel x
Very good just a little disappointed I…
Very good just a little disappointed I think the girl was just learning and struggled slightly and all in all good service I like hays travel always a welcome smile
13 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you for your feedback, hope you have a lovely holiday.
Laura.
Resposta da Hays Travel - North Shields
Thank you so much for your lovely feedback
It was a pleasure to help you find your perfect holiday :)
Jess
We came in to find the perfect holiday…
We came in to find the perfect holiday for a large family, Laura was fantastic and very informative- we are confident we have chosen the perfect holiday with Laura. Thank you so much ❤️
18 de janeiro de 2026
Resposta da Hays Travel - North Shields
Thank you so much for your lovely feedback
It was a pleasure to help you find your perfect holiday :)
Laura
Absolutely great service
Absolutely great service, very informative, explained everything, and printed off our documents.. first class ..
10 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you so much for your kind review,
We hope you have the most amazing time!
Thanks Rachel x
Friendly safe who took the time in…
Friendly safe who took the time in helping me book my holiday and were accommodating to my requests
8 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you for your kind review, we hope you have a lovely time!
Thanks
Jess
Dawn was very helpful n helped us…
Dawn was very helpful n helped us decide which holiday to choose . She was friendly and knowledgeable .
8 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you for the kind comments, so glad I got you sorted. I know you're going to have a lovely holiday. Dawn
North Shields branch
Visited the North Shields branch and was so glad I did! The team there have exceptional customer service, they were warm, friendly and very knowledgeable. Knew I wanted to treat myself for a holiday and wasn’t sure what and where. They were patient with me and offered advice. Within 30 minutes all sorted. I’ll definitely use their services again, faultless!!!!!
8 de fevereiro de 2026
Resposta da Hays Travel - North Shields
Thank you so much for your kind review,
We hope you have the most amazing time!
Thanks Rachel x
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.