Staff very friendly always looking for the best deals with which you are looking for. Answer any questions you might have if they dont know they will find out for you. Nothing is to much trouble and... Ver mais
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Veja o que dizem as avaliações
I have booked my fifth holiday with Hays Travel Agent in Northfield. Lisa and the rest of staff from Hays Travel Agent always provide excellent customer service, they are polite, friendly, helpful, we... Ver mais
your staff were so helpful and nothing was to much trouble. It took less than a few hours after I explained what we wanted our holiday to include and there was a proposal e-mailed sent to me and a per... Ver mais
A empresa respondeu
Another stress free booking experience at Hays travel everything sorted and all details checked and explained by Lisa . First part of our holiday sorted and over a coffee and social chat excellent wil... Ver mais
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
5 Church Road, B31 2JZ, Northfield, Reino Unido
- 01213146247
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Staff very friendly always looking for…
Staff very friendly always looking for the best deals with which you are looking for. Answer any questions you might have if they dont know they will find out for you. Nothing is to much trouble and no questions are silly questions. I would like to say the cruise guru from your northfield branch Trenaye is absolutely brilliant and she deserves recognition for the help she provides
we were satisfied with the booking…
we were satisfied with the booking experience
Fantastic Customer Service
I have booked my fifth holiday with Hays Travel Agent in Northfield. Lisa and the rest of staff from Hays Travel Agent always provide excellent customer service, they are polite, friendly, helpful, welcoming and always go over and beyond to make my holiday special.
Very helpful.
Excellent Experience
Another stress free booking experience at Hays travel everything sorted and all details checked and explained by Lisa . First part of our holiday sorted and over a coffee and social chat excellent will definitely continue to use Hays travel
Pode usar a ajuda de IA para as respostasVer mais
INFORMATIVE,HELPFUL
INFORMATIVE,HELPFUL, FRIENDLY STAFF, COVERING ALL ASPECTS OF MY NEEDS FOR A BREAK AWAY

Resposta da Hays Travel - Northfield
Lisa was so helpful,she had so much…
Lisa was so helpful,she had so much useful information she explained everythimg so well,told us all about vacines we would need she made the whole process easy and enjoyable

Resposta da Hays Travel - Northfield
I was greeted by Harry
I was greeted by Harry, who had a welcoming smile, and shown genuine interest in my enquiry. I experienced a very positive feeling that booking my holiday was the most important thing Harry has to do on that day and at that time.

Resposta da Hays Travel - Northfield
Emma is absolutely amazing
Emma is absolutely amazing. Nothing is ever too much trouble. She is the best and her customer service is exceptional. An absolute credit to Hays Travel.

Resposta da Hays Travel - Northfield
We had loads of information passed on…
We had loads of information passed on to us about the holiday we were about to book very helpful in booking a decent cabin for us and telling us how easy doing a p&o cruise is

Resposta da Hays Travel - Northfield
Great customer service
Hays are our "go to" travel agents. Always friendly and helpful.

Resposta da Hays Travel - Northfield
Always lovely helpful and polite and…
Always lovely helpful and polite and find me a holiday

Resposta da Hays Travel - Northfield
Good old fashioned service
Very easy and enjoyable and got everything sorted and booked that I wanted. Have booked many holidays and always a satisfactory outcome. Also the travel consultant wes very professional and knowledgeable

Resposta da Hays Travel - Northfield
Couldn’t fault the service given by…
Couldn’t fault the service given by Jess, and the friendly, but positive input from her colleagues. Job well done

Resposta da Hays Travel - Northfield
Happy assistant and more than happy to…
Happy assistant and more than happy to help even though I knew how busy there were. Explained all required, advised and was caring and personal to our needs.

Resposta da Hays Travel - Northfield
Wonderful friendly staff goes above and…
Wonderful friendly staff goes above and beyond so so helpful definitely worth a return visit

Resposta da Hays Travel - Northfield

Resposta da Hays Travel - Northfield
had an outstanding experience at Hays…
had an outstanding experience at Hays Travel Northfield, Birmingham.
From the moment we walked into the branch, we were made to feel genuinely welcome. Every member of staff was friendly, professional, approachable, and willing to go the extra mile to ensure our holiday booking was perfect.
A special thank you goes to Lisa, who looked after us throughout the booking process. Our holiday arrangements were far more complicated than most people would expect and required over three and a half hours on the telephone. Throughout the entire process, Lisa remained patient, knowledgeable, calm, and completely dedicated to making sure every detail was correct.
I would also like to thank Megan and the rest of the team. Their professionalism, teamwork, and outstanding customer service made what could have been a stressful experience enjoyable and completely stress-free.
The entire Northfield team are a real credit to Hays Travel. Their hospitality, attention to detail, and genuine care for their customers were exceptional. They truly went above and beyond, and in my opinion they deserve recognition for the fantastic work they do every day.
I wouldn’t hesitate to recommend Hays Travel Northfield to anyone looking to book a holiday. Thank you all for making our experience such a positive and memorable one. We will definitely be returning for our future holidays.

Resposta da Hays Travel - Northfield
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