Excellent service has always, the staff are really helpful. Couldn’t ask for more. Always contacted two weeks before our holiday, print of our paperwork so really happy. Until the next time thank you... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Brandon at Hays northfield branch ,yet again went out of his way to spend time looking for the right holiday for us because I have some mobility difficulties, and he yet again found us the perfect ho... Ver mais
A empresa respondeu
I wanted to go on safari but wasn’t quite sure on how to go around booking it. Contacted Hays to get some different options, Megan was amazing and helped me book my dream holiday!! She gave me so many... Ver mais
A empresa respondeu
Trenaye is always friendly and efficient, so makes the whole process so easy. We booked a holiday to Lanzarote in Jan 27, and she is investigating various cruise options either around the UK, or Norwa... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
5 Church Road, B31 2JZ, Northfield, Reino Unido
- 01213146247
4,9
Excelente
2 mil avaliações
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Trenaye at Northfield always goes above…
Trenaye at Northfield always goes above and beyond when finding my dream holiday and gave personal recommendations of Barcelona and also helped me download the Hays Travel App!! Smooth, easy and stress free process.
6 de agosto de 2026
Resposta da Hays Travel - Northfield
Thank you Molly for the lovely review, we much appreciate the feedback and cant wait to see you again soon.
Many Thanks
Hays Travel Northfield
I book all my holidays at hays travel …
I book all my holidays at hays travel northfield the staff are so friendly and very professional they really go out of there way to find the right holidays for you
6 de agosto de 2026
Resposta da Hays Travel - Northfield
Thank you Mr Tolley, thank you for leaving us such a wonderful review, we much appreciate the feedback and look forward to serving you again soon.
Many Thanks
Harry
Hays Travel Northfield
Resposta da Hays Travel - Northfield
Thank you Mrs Townsend for the positive feedback, we much appreciate it and cant wait to serve you again in the future.
Many Thanks
Hays Travel Northfield
Just the great service we receive every…
Just the great service we receive every time, Nothing is too much trouble. Always prepared to answer my millions of questions. A great team at Northfield.
29 de julho de 2026
Resposta da Hays Travel - Northfield
Thank you Mrs Downes for your kind words, we much appreciate the feedback and will always do our best to give all our customers the best service.
Many Thanks
Hays Travel Northfield
Suzanne was very pleasant and…
Suzanne was very pleasant and professional she throughly searched and advised us on each option of hotels and destinations. She went above and beyond especially as it took us hours up until closing time. Thank you Suzanne its a shame she wont get the after sales commission because she wasnt the first person I had seen
4 de agosto de 2026
Resposta da Hays Travel - Northfield
Thank you Miss Duggal for taking the time to leave such a lovely kind review, we are very happy you were satisfied with your service from us and we much look forward to serving you again soon.
Kind Regards
Hays Travel Northfield
Consistently high quality service…
Consistently high quality service delivered by a really friendly team.
Patience as always when dealing with me and my sister,all with a genuine wish to get us what we wanted . Always forget the name of the lovely lady who helped us, she had just come back from a cruise. Excellent service. Thankyou
26 de julho de 2026
Resposta da Hays Travel - Northfield
Thank you Miss Noone, for leaving such a kind review, we are very happy you were happy with Trenaye's service and we look forward to serving you soon in the future.
Kind Regards
Hays Travel Northfield
Excellent service listened to what we…
Excellent service listened to what we wanted gave excellent advice
4 de agosto de 2026
Resposta da Hays Travel - Northfield
Thank you Mrs Nott, for taking the time to leave us such a lovely positive review, we much appreciate the feedback and look forward to serving you again soon.
Many Thanks
Hays Travel Northfield
Another holiday booked with ease.
Always a positive experience when we book with Hays. Helpful and friendly customer service from Trenaye. Thank you.
3 de agosto de 2026
Resposta da Hays Travel - Northfield
Tracey Gilbert,
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently have a positive experience when booking with us and appreciate your kind words about our friendly customer service. Kind Regards Emma
Fantastic service at northfield branch…
Fantastic service at northfield branch as always teriffic staff always accomodating and always go above and beyond 😊
26 de julho de 2026
Resposta da Hays Travel - Northfield
CLARE,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team at the Northfield branch consistently provides such fantastic and accommodating service. Kind Regards Emma
Nothing but pleasant and helpful,great…
Nothing but pleasant and helpful,great friendly staff.
Thankyou Hayes.
28 de julho de 2026
Resposta da Hays Travel - Northfield
Gary Melia,
Thank you for your wonderful feedback! We are so pleased to hear that you found our staff pleasant, helpful, and friendly. We truly appreciate your kind words. Thanks Emma
As always Hayes Northfield staff are so…
As always Hayes Northfield staff are so very helpful, kind and lovely sense of humour.
Suzanne goes above and beyond as always.
Thank you so much ladies.
Love
Mr and Mrs surman
3 de agosto de 2026
Resposta da Hays Travel - Northfield
Tracey Surman,
Thank you for your wonderful 5-star review! We are so happy to hear that our team's helpfulness, kindness, and sense of humour made such a positive impression. We truly appreciate your kind words.Kind Regards Emma
Very helpful staff would recommend to…
Very helpful staff would recommend to friends !
26 de julho de 2026
Resposta da Hays Travel - Northfield
David,
We're so glad to hear our staff was helpful and that you would recommend us to your friends! Thank you for your kind words.
Kind Regards Emma
Nothing was too much trouble .
Nothing was too much trouble .
Very efficient and friendly
18 de julho de 2026
Resposta da Hays Travel - Northfield
Debbie, Thank you so much for your wonderful review! We are delighted to hear that you found our service efficient and friendly. Your kind words are greatly appreciated. Kind Regards Emma
Dealing with Trenaye at the Branch
Dealing with Trenaye at the Branch, who is knowledgeable and always helpful, (like all the staff at Northfield). It is a pleasure to deal with people who make deciding and booking so pleasant and easy.
1 de agosto de 2026
Resposta da Hays Travel - Northfield
Andrew. Thank you for your wonderful 5-star review! We are so pleased to hear that our team's knowledge and helpfulness made your booking experience pleasant and easy.
Kind Regards Emma
Go-to holiday consultants
Went to Northfield branch. Friendly helpful team. Florida holiday booked in a jiffy.
My go to travel consultants
24 de julho de 2026
Resposta da Hays Travel - Northfield
Thank you Miss Roberts for taking the time to leave such a lovely review, we much appreciate the feedback and look forward to serving you again soon.
Many Thanks
Hays Travel Northfield
Jess was so patient and helpful
Jess was so patient and helpful. Nothing was too much trouble for her.
30 de julho de 2026
Resposta da Hays Travel - Northfield
Bethany,
Thank you so much for your wonderful feedback! We are delighted to hear that our team member was so patient and helpful. We always strive to provide excellent customer service.
Kind Regards
Hays Travel Northfield
Amazing service from Emma as always the…
Amazing service from Emma as always the staff always go above and beyond to help and make sure that the holiday is right for everyone
30 de julho de 2026
Resposta da Hays Travel - Northfield
Anne,
Thank you for your fantastic feedback! We are so pleased to hear that our team consistently goes above and beyond to ensure your holiday is perfect.
Kind Regards
Hays Travel Northfield
very helpful..polite friendly service.
very helpful..polite friendly service.. listened to our needs and requests and found us a perfect holiday.
22 de julho de 2026
Resposta da Hays Travel - Northfield
Corinne
Thank you so much for your wonderful feedback! We are delighted to hear that our team provided such helpful, polite, and friendly service, and that we found you the perfect holiday.
Kind Regards
Hays Travel Northfield
Excellent customer service
The customer service I received was excellent very friendly and professional I shall be booking with them again and will recommend to family and friends
29 de julho de 2026
Resposta da Hays Travel - Northfield
Margaret,
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service excellent and professional. We look forward to assisting you, your family, and friends again soon!
Kind Regards
Hays Travel Northfield
Resposta da Hays Travel - Northfield
Thank you Robert, it was my genuine pleasure to have helped book your cruise, I look forward to helping with more holidays in future.
Thank you for leaving such a positive review, I appreciate you taking the time.
Kind Regards
Brandon
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