Hays Travel - Norwich City Avaliações 

1.002
O TrustScore é 5 de um total de 5

4,9

3-5 Orford Place, NR1 3RU Norwich City, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All the staff I have encountered in making arrangements for travel this September and October in the Norwich branch - Ella, Kerry and Jomane have been very warm, reassuring and welcoming. They are all... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We've always found Hays Travel to be helpful, friendly and knowledgeable. Our holiday booking was handled with professionalism, attentive listening & expert guidance. Would happily book with Hays Trav... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is the second holiday we’ve booked in the same branch. Both times they have been very helpful by giving us good advice which makes it easier to choose the right holiday for our needs. We came aw... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just picked up documents for our cruise later this month and also booked a future cruise at the same time. Knowledgeable, efficient and friendly service provided throughout by Jomane in the Norwich B... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Agência de Viagens
  2. Agência de Cruzeiros Marítimos
  3. Agência de viagens de cruzeiros
  4. Provedor de excursões culturais
  5. Agência de câmbio
  6. Agregador de viagens

Escrito pela empresa

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Informações de contato

  • 3-5 Orford Place, NR1 3RU, Norwich City, Reino Unido

  • 01603851856

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as avaliações

(1.002)

121.628 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The lady who assisted me in booking the…

The lady who assisted me in booking the holiday was knowledgeable, friendly, and made every effort to get me the best holiday given our budget.

29 de maio de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

Thank you for you wonderful review we will let Cathy know

Avaliado com 5 de um total de 5 estrelas

Staff were very helpful and took time…

Staff were very helpful and took time to ask questions and ensure I had the right holiday choice.

23 de maio de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

We are happy to hear our team helped you find the perfect holiday! We hope you have a lovely time

Avaliado com 5 de um total de 5 estrelas

Always book through Hays

Always book through Hays. Staff are friendly, thoughtful and knowledgeable on practically anywhere you book. It’s lovely to actually talk to a human being so would prefer to book with them

17 de maio de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

Thank you for your wonderful feedback! We value your loyalty!

Avaliado com 5 de um total de 5 estrelas

First class service

First class service, found just what we were looking, with the help of a very friendly assistant. We were in and out within half an hour. With a holiday all book.

10 de maio de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

We're so happy to hear we could help you find exactly what you needed quickly and efficiently. Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Just booked another holiday with hays

Just booked another holiday with hays , the service is 100% , they are so helpful, knowledgeable and very patient to make sure you get the holiday you want , big shout out to Hannah who always gives amazing customer service , wouldn't shop anywhere else now 😬 thank you Hannah

9 de maio de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

We appreciate you taking the time to leave us such a wonderful review for Hannah. We are so glad to hear that you consistently receive helpful and patient service. We'll be sure to pass on your kind words.

Avaliado com 4 de um total de 5 estrelas

Cruise advice

We knew exactly what we wanted to book, a cruise, but had a few questions. We have done almost 30 cruises but none with Ambassador. Chloe helped us choose the best available cabin based on her knowledge of the company.
Only downside was the wait time; the branch is clearly very popular.

2 de maio de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

Thank you for the kind review

Avaliado com 5 de um total de 5 estrelas

Brilliant travel agency which we have…

Brilliant travel agency which we have used many times and had excellent holidays. Staff all very friendly and extremely helpful

29 de abril de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

We're so happy to hear that you've consistently had excellent holidays with us! It's wonderful to know our friendly staff have been so helpful to you again.

Avaliado com 5 de um total de 5 estrelas

Kerry

Kerry was very informative and helpful and nice

26 de abril de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

Thank you for the lovely review!

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience. Ella was very attentive and understood out requests from the start, applied our discounts and booked both cruises 🚢 with no issues. The shop wasn’t busy so was dealt with straight away and very happy with the results

26 de abril de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

Thank you for the lovely review. I’m so pleased we were able to get this booked for you, and I hope you have the most amazing time.

Avaliado com 5 de um total de 5 estrelas

Chloe was helpful and friendly

Chloe was helpful and friendly, she listened to our needs and found something suitable, saving us the searching.

15 de abril de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

We appreciate you taking the time to leave us such a great review! We're so glad to hear that our team member was helpful and found something suitable.

Avaliado com 5 de um total de 5 estrelas

Kerry’s first class service

As always Kerry at the Norwich City Office helped us again to book our holiday.
Her service to us is first class and would recommend her to any of our friends. We will not go any where else now when booking a holiday.
Thank you once again for helping us.

17 de abril de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

We appreciate you taking the time to share your kind words. We're so happy to hear that you received first class service and will continue to book your holidays with us. Thank you again!

Avaliado com 5 de um total de 5 estrelas

So helpful

Chloe went above and beyond to help us find a holiday and helped with everything from getting to airport sorting out parking and travel insurance taking into account the needs we have.

19 de abril de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

We appreciate you sharing your experience. We're happy to hear that our team member went the extra mile to assist with your holiday arrangements, including airport logistics and insurance!

Avaliado com 5 de um total de 5 estrelas

Really happy with the whole experience

Really happy with the whole experience. Nothing was too much trouble.
Will definitely book with Hayes again

31 de março de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

We're so happy to hear you were pleased with your experience. It's great to know our team made everything easy for you. We look forward to booking you again!

Avaliado com 5 de um total de 5 estrelas

Laurence was great!

Laurence was really knowledgable, friendly, gave us some great advice on where to go and what to do whilst there, left with a holiday to look forward to in 4 months time, he was fantastic! We only popped in as the TUI rep across the road left us feeling rather deflated, glad we did!

10 de abril de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

We are happy to hear that you received great advice and found a holiday to look forward to. We appreciate you taking the time to leave us a review.

Avaliado com 5 de um total de 5 estrelas

Very professional and helpful nothing…

Very professional and helpful nothing to much trouble .Would definitely use again

17 de abril de 2026
logotipo da Hays Travel - Norwich City

Resposta da Hays Travel - Norwich City

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you found our service helpful.

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