As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Ver mais
A empresa respondeu
Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... Ver mais
A empresa respondeu
The Agent office is light, bright and clean. I liked how spacious it was and that made my booking experience quieter and personal with Maria my agent. Maria was easy to talk to and I appreciated... Ver mais
A empresa respondeu
Brilliant service from Kevin Arnold at Oldbury Hays travel. Helped us every way possible to accommodate the holiday we required. Very thorough in every way! Talkative and cheerful fantastic guy, fanta... Ver mais
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Reino Unido
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We had great service they are always willing to help

Resposta da Hays Travel - Oldbury
What a lovely experience I had with Charli while booking our euro Disney getaway. Her customer service really stood out for me nothing was too much trouble. I will definitely be returning :-)

Resposta da Hays Travel - Oldbury
Charli's attention to detail and excellent response in answering questions....at the Oldbury branch.

Resposta da Hays Travel - Oldbury
Jenny was brilliant explaining everything about cruising as we are first time cruisers

Resposta da Hays Travel - Oldbury
Excellent service yet again and Maria was her normal friendly professional self, recommended a lovely hotel and resort.

Resposta da Hays Travel - Oldbury

Resposta da Hays Travel - Oldbury
Victoria was very great with our booking we occurred a few problems which she was able to overcomes very easily and secured us a very deal in which we were all happy with so many thanks and props to Victoria helping us achieve our perfect holiday booking

Resposta da Hays Travel - Oldbury
3rd HOLIDAY I HAVE BOOKED WITH HAYS TRAVEL WITH CHANTLLE SHE IS VERY HELPFUL AND DOES ALL MY BOOKING .AND EXPAIN THE PROCESS AS WE GO ALONG .THANK YOU

Resposta da Hays Travel - Oldbury
Excellent service.Nothing was too much trouble.

Resposta da Hays Travel - Oldbury
Kevin he a fantastic person and gets it right for us when we book up.Very polite and asks us what we as a happy want out of the holiday.😊

Resposta da Hays Travel - Oldbury
Efficient and knowledgeable staff. Fast Speedy booking too

Resposta da Hays Travel - Oldbury
Always a pleasure to visit Hays in Oldbury, such high standards whoever deals with you

Resposta da Hays Travel - Oldbury
We went into the Oldbury branch and Porsha looked after me and my partner she was so lovely and had time for us to choose our 2 holidays for next year lovely person and thank you to her

Resposta da Hays Travel - Oldbury
We always book with Hays travel Oldbury West Midlands... wonderful obliging staff..all of them.. nothing too much trouble.

Resposta da Hays Travel - Oldbury
We were feeling tired and stressed, decided a holiday will cheer us up, we booked a couple of trips with chantelle helping us to decide where.
She was very helpful by being patient and understanding which helped us to make the right choices. Later we spotted another holiday on line which was a good offer, I called chantelle and she explained they can match the offer. She has been fantastic making sure she covered all the angles.
I've known people go away and not have the correct paperwork or didn't know they had to have certain paperwork etc. So well done chantelle.

Resposta da Hays Travel - Oldbury
We wanted to go on holiday in a week, wasnt sure where.
Maria took time to find us a holiday 5hat ticked all the boxes, truelly amazing, everyone in store was happy and made sure we was well looked after.
Julie and mick Blunt

Resposta da Hays Travel - Oldbury
We wanted to book a city break for 3 adults one of which is our granddaughter.
Step booked a great hotel in Barcelona for us, thank you Steph. You made the whole process painless for me. I also spoke to Helen and Chantelle during my enquiries and many questions. Thank you to all staff who are always very professional, patient and helpful.

Resposta da Hays Travel - Oldbury
Jenny was truly excellent! She had done research for us and made the booking very easy
In addition there is a bright friendly atmosphere throughout the whole office

Resposta da Hays Travel - Oldbury
Fabulous advisor, very easy to chat with and informative, felt very relaxed with him

Resposta da Hays Travel - Oldbury
Kevin was very helpful and knowledgeable about the holiday and made booking easy I was also very pleased that Hays price match with online so we did not feel we were being overcharged

Resposta da Hays Travel - Oldbury
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