My husband and I simply turned up One Saturday morning and asked about what we were looking for, bearing in mind that this was our first foray into a travel agent for double figure years when... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
My wife and I visited Hays Travel Petersfield on impulse to ask about a Cunard Cruise we were interested in. Nieve answered our questions clearly and because of her we decided to book our cruise to No... Ver mais
A empresa respondeu
Very helpful and we felt we were not rushed into making a decision and all our queries/concerns were answered.
A empresa respondeu
Really helpful and friendly staff who put everything together, were always available to answer questions and who didn't get fed up when I kept changing destinations and adding stops.
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
17 High Street, GU32 3JT, Petersfield, Reino Unido
- 01730 268341
4,8
Excelente
310 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
South Africa experience
Chloe was very helpful and made me feel welcome. Her knowledge was really good. The Petersfield office was friendly and comfortable I will definitely plan other trips with them
24 de agosto de 2025
Resposta da Hays Travel - Petersfield
Thank for you lovely message Denise, hope you have a lovely holiday- Chloe, Travel Consultant
Agent was very calm and helpful
1 de agosto de 2025
Satisfied Customer
Olivia at Petersfield was very helpful and answered all our questions and concerns.
We were very satisfied with the service we received.
23 de julho de 2025
Resposta da Hays Travel - Petersfield
Hi Valerie, thank you for leaving me such a kind review.
It was lovely to meet you both and a pleasure to help organise your holiday.
We look forward to seeing you soon!
-Olivia.
Helpful and quick
20 de julho de 2025
Resposta da Hays Travel - Petersfield
Thank you for your review, I am glad we were able to help you book your trip to Cyprus.
Resposta da Hays Travel - Petersfield
Thank you for booking with Hays Travel Petersfield, We do have a lot of branches across the country but I will pass your feedback on.
Emma was very patient with me
Emma was very patient with me. She remained courteous and professional with every visit I made or email exchanges. It made the experience much more pleasant and less daunting.
13 de julho de 2025
Resposta da Hays Travel - Petersfield
Thank you for booking with me Karen & leaving such a lovely review, I am glad I was able to help you book the right holiday for you & your girls.
Very happyWe were advised by Chloe who was…
We were advised by Chloe who was friendly, efficient and if she hadn’t told us she was a trainee we would never have guessed. She did ask for help when needed. It is the second time I have booked with Hayes travel and would highly recommend
.
10 de julho de 2025
Resposta da Hays Travel - Petersfield
Thank you for leaving us such a lovely review, I am glad we were able to finally get this booked for you, I hope you enjoy your trip to New Zealand
Friendly and professional
Friendly, understood our complex requirements and sorted holiday out within 2 days
24 de junho de 2025
Resposta da Hays Travel - Petersfield
Thank you for leaving us such a lovely review. We are glad we were able to get it all sorted for you. What a wonderful trip. We look forward to welcoming you into branch again.
Nigat (Petersfield) persevered with our…
Nigat (Petersfield) persevered with our booking despite the cruise company's website misbehaving very badly! She finally managed with a smile on her face.
20 de junho de 2025
Resposta da Hays Travel - Petersfield
Thank you for leaving Nighat such a lovely review, we are glad we were able to help you with your cruise booking & look forward to welcoming you into branch again.
Brilliant
Just so relaxing fun chats all sorted love this branch and Holly is a star
4 de junho de 2025
Resposta da Hays Travel - Petersfield
Thank you for leaving us such a lovely review. We are glad we were able to help you plan your holiday.
Thank you for making this sooo quick
Thank you for making this sooo quick, easy and stress free especially as I had spent several hours trying to do this myself on line without any success. Definitely worth the12 mile drive to your office. Thank you :))
5 de junho de 2025
Resposta da Hays Travel - Petersfield
Thank you so much for leaving us such a kind review! We are so happy we were able help you with your booking!
Kind regards,
Olivia.
Richard was very professional taking…
Richard was very professional taking all time needed to both explain details and collect resort information that would meet our requirements
31 de maio de 2025
Resposta da Hays Travel - Petersfield
Thank you for your kind review. It is Lovely to know when we get things right for our clients. looking forward to helping you in the run up to the holiday and hearing how it goes when you come back Richard
Resposta da Hays Travel - Petersfield
Thank you for the lovely review. We hope you have a lovely trip to Canada!
Kind Regards, Olivia.
Excellent service
Excellent service, very friendly and professional we were served by Olivia and Emma at the Petersfield branch -they were both exceptional
4 de maio de 2025
Resposta da Hays Travel - Petersfield
Thank you for leaving me & Olivia such a wonderful review. We hope you enjoy both your holidays and look forward to hearing all about them
Many thanks
Emma
Richard was excellent with our cruise…
Richard was excellent with our cruise booking. He explained everything to us as we progressed with our cruise booking.
7 de maio de 2025
Resposta da Hays Travel - Petersfield
Lovely to meet you both today and it was great to help you through the booking process Kind regards Richard
As always professional service from…
As always professional service from Richard in Petersfield. Help with existing booking and new booking.
4 de maio de 2025
Resposta da Hays Travel - Petersfield
It was lovely to see you the other day and sort out the bookings for you. Kind regards Richard
Resposta da Hays Travel - Petersfield
Thank you for leaving me a good review, I was glad to help you plan your trip to Greece. Many thanks Emma
Booking a river cruise
The staff member, Diane, was polite and pleasant. She was thorough , understanding our requirements and interacted well with the cruise company staff. Her explanations of the booking procedure were clear and concise. We left very satisfied.
16 de abril de 2025
Resposta da Hays Travel - Petersfield
Thank you for leaving Diana such a lovely review, she will be very pleased. We look forward to welcoming you into branch in the future. Many thanks Emma
Exciting holiday booking experience.
From arrival at Hays Petersfield, although Richard was busy, he took the time to welcome us and tell us that he'd be with us shortly. Sat down at his desk,he listened to what we would like for our holiday and set to work to find us the perfect package. Throughout our time with him, he explained what he was doing and why, then he explained all options available to us and gently checked our understanding prior to us agreeing the package that suited us best. His personality was pleasant, yet professional with good quality, relevant advice when it was asked for. Thanks Richard.
19 de abril de 2025
The young lady who served us was so…
The young lady who served us was so pleasant and helpful
16 de abril de 2025
Resposta da Hays Travel - Petersfield
Thank you for your kind review, I will make sure Olivia sees this upon her return to the office Regards Richard
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.