Lowri gave me a print out of prices for our preferred holidays so my friends and I could compare and choose the best one. The shop was busy when I returned the next day but I was asked to take a seat.... Ver mais
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Veja o que dizem as avaliações
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night. We were offered various alternatives, spent a long ti... Ver mais
A empresa respondeu
We booked our holiday , then we wanted to add an extra passenger and upgrade our room , Roy was so helpful and managed to do just what we asked him , love our Hays travel shop at Transit Way Plymouth... Ver mais
A empresa respondeu
Roy the manager spent a very long time helping me find something that suited all 4 family in the group get the amenities we needed and somewhere we would be able to access he never fails to find our... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Reino Unido
- 01752927675
4,9
Excelente
766 avaliações
Pede aos clientes que avaliem
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Brilliant staff member
Brilliant staff member
Efficient knowledgeable and polite 😃😃😃
30 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
Kate Hawkins,
Thank you for taking the time to share your positive experience. I'm so pleased to hear that my team member was efficient, knowledgeable, and polite!
Thank you for booking your next holiday with us at Transit Way!
Kind Regards
Roy
Branch Manager
Always hays travel wonderful so helpful and happy
Always so helpful and happy. Nothing was a problem for them and we came away very pleased.
27 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
Thank you so much for this great review and we are so glad you are satisfied with the service Claire provided. I will pass your comments onto her.
Kind Regards
Louise was amazing from start to…
Louise was amazing from start to finish. No question was to much trouble and she put us at ease the moment we spoke to her. So glad we booked our holiday and it’s lovely to know if we have any problems we have someone to speak too.
26 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
Lynne,
We are so happy to hear we made your holiday booking experience a positive one. We appreciate your kind words and are always here to help!
Kind Regards
Hays Travel
First class experience
It is worth noting that this was our first experience of booking with Hays Travel.
We were dealt with by Clare who was very attentive, patient and extremely helpful.
Clare helped us through every stage of finding us a suitable holiday to booking our car parking and printing our boarding passes.
She couldn’t have been more helpful nor us more impressed.
21 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
Andy Foden,
I'm so pleased to hear about your positive first experience with us.Im also delighted that my team member Claire was so attentive and helpful throughout your holiday planning. She will appreciate your kind words.
Kind Regards
Roy
Branch Manager
Louise was very helpful in finding us a…
Louise was very helpful in finding us a very last minute get away very patient and showed us plenty of options, and we were not rushed at all. Nothing was to much trouble either very pleasant member of staff.
21 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
Thank you so much for this lovely feedback! It was a pleasure serving you and your daughter and I hope you have a fabulous holiday!
Great service as usual
Lowri took the time to make sure our two bookings were exactly what we wanted She showed great patience and professionalism throughput.
As long term customers of the Transit Way branch this is the superb service we are accustomed to. Well done 🙂
9 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
Mr Westlake,
Thank you for your wonderful review! We're so pleased to hear our team provided such patient and professional service for your bookings. We appreciate your continued loyalty!
Kind Regards
Roy
Branch Manager
Not really knowing what we wanted to…
Not really knowing what we wanted to expect from a rough idea about a cruise to Norway,we came away feeling at ease and really pleased with the information and booking.
10 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
We're so pleased to hear we could help you feel at ease and well-informed about your Norway cruise! Thank you for your kind words and taking the time to complete this review
Clare did a great job of finding…appropriate holidays
Clare did a great job of finding everything to our needs, this included pricing up a possible trip to Edinburgh and Info on her personal experience
16 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
We appreciate you sharing your kind words. We're happy to hear we met your needs and provided helpful information for your trip.
Kind Regards
Staff were very helpful
11 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
Thanks so much for your kind review, we always strive to find the best holidays for you at Transit Way and we're glad we could make the booking easy for you :) Lucy
I would just like to say the woman who…
I would just like to say the woman who seen us was called Claire was absolutely amazing she sorted out all our needs and we have booked a cruise for two years thank you for your time and help
3 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
We're so glad we could help you book your cruise! Thank you for your kind words they will be passed onto Claire
Hays - What can you say, perfect in every way.
My experience at Hays, Transit Way, was and always has been absolutely brilliant. Whether I book with my favourite guy, Roy or the fantastic Claire, the staff are always excellent and offer lots of guidance, an excellent service.
9 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
What a lovely comment, It is always a pleasure serving you and your family. I will pass this lovely feedback onto Roy and Claire.. See you again soon.
The holiday adviser Lowri made the…
The holiday adviser Lowri made the whole experience of booking our cruise stressfree, informative and friendly. Excellent knowledge of cruise sailing and because of this we felt confident that we booked the right holiday for us.
5 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
I'm so pleased to hear that your booking experience was stress-free and informative. We all appreciate your kind words, especially Lowri.
Kind Regards
Roy
Branch Manger
Roy was absolutely amazing with me at…
Roy was absolutely amazing with me at transit way , I had a lot of questions and he’s put my mind at ease .
7 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
We are delighted to hear our team provided such excellent service. Your kind words are truly appreciated.
Very helpful staff
Very helpful staff. We always deal with Roy and he and his colleagues are helpful and courteous.
7 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
We appreciate your kind words about our helpful and courteous team. Thank you for sharing your positive experience.
Louise knew exactly what i was looking…
Louise knew exactly what i was looking for got me a great cruise to look forward to.
4 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
Louise is so pleased she could help you find the perfect cruise. Enjoy your trip!
Kind Regards
Roy
Branch Manager
Efficient & effective customer service interaction
Very efficient & effective customer service interaction, which is always delivered in a professional & respectful courteous manner by the staff.
28 de maio de 2026
Resposta da Hays Travel - Plymouth Transit Way
I'm so pleased to hear about your positive experience with one of our team members.
I will personally pass on your comments to Louise. She will really appreciate your lovely feedback.
Thank you for booking your next holiday with us at Transit Way.
Kind Regards
Roy
Branch Manager
Happy Holidays
All the staff are polite, friendly and knowlegable. That makes a big difference especially when you need help. All questions answered, nothing is too much trouble. Its a pleasure to book our holidays there, wouldn't go anywhere else.
1 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
We are so pleased to hear our team made such a positive difference for your holiday booking. Thank you for your wonderful feedback!
Kind Regards
Roy
Branch Manager
Excellent service as always
We had Claire helping us with our current trip couldn’t fault her dedication to finding us the right holiday at a very good price despite us changing our entire itinerary nothing was too much trouble that said all the staff are very helpful
1 de junho de 2026
Resposta da Hays Travel - Plymouth Transit Way
We're so pleased to hear our team member provided such dedicated assistance in finding your ideal holiday. We appreciate your kind words about our staff!
Louise was great
Louise was great, she found us our perfect holiday as always, nothing is ever too much bother, thankyou
20 de maio de 2026
Resposta da Hays Travel - Plymouth Transit Way
Thank you for taking the time to complete this amazing review about Louise, I will be sure to pass on your kind words to her.
Kind Regards
Louise the agent help me get a great…
Louise the agent help me get a great for a fly deal to japan cruise and stay.
Very helpful.
25 de maio de 2026
Resposta da Hays Travel - Plymouth Transit Way
We are so happy to hear we helped you find a great deal! Thank you for your kind words and taking the time to complete this review
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