Hayes Staff especially Roy the manager were friendly, knowledgeable, respectful, professional and smiley . Always the first place we think of to book a holiday . Hayes Travel Transit Way Plymouth
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Lowri gave me a print out of prices for our preferred holidays so my friends and I could compare and choose the best one. The shop was busy when I returned the next day but I was asked to take a seat.... Ver mais
A empresa respondeu
Great service in Hays again. We wanted a getaway in October, specific airport and flights at “sensible times” with no drive home late at night. We were offered various alternatives, spent a long ti... Ver mais
A empresa respondeu
We booked our holiday , then we wanted to add an extra passenger and upgrade our room , Roy was so helpful and managed to do just what we asked him , love our Hays travel shop at Transit Way Plymouth... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Tesco Extra, Transit Way, PL5 3TW, Plymouth, Reino Unido
- 01752927675
4,9
Excelente
769 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Never a problem with Hays...4th March 2026
Never a problem with Hays...
Great staff and service every time.
4 de março de 2026
Resposta da Hays Travel - Plymouth Transit Way
We appreciate your continued custom and are so glad you find our staff and service helpful each time.
Kind Regards,
Roy
Branch Manager
Lucy was great.
As we were unsure about which location we wanted to book. We were helped and guided through several choices before deciding. Many thanks to lucy for persevering with our undeciseiveness. A good experience first time dealing
with hays travel.
28 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
We're glad we could assist you in finding the perfect location! Thank you for your patience as we explored different options to suit your preferences. We appreciate your booking with us.
Very very helpful took us through…
Very very helpful took us through everything we need showed us the right options for us for our holiday really appreciate it
26 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
Thank you fro yopur kind words.
I'm so glad we could assist you in planning your holiday! It's great to know we provided the information and options you needed.
I will personally pass on your comments to the person that served you.
Thank you for booking your next holiday with us at Transit Way!
Kind Regards,
Roy
Branch Manager
Very helpful and easily sorted out…
Very helpful and easily sorted out everything for our trip to Portugal.
9 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
I'm happy to hear that we could help you sort out everything for your trip. Thank you for your positive feedback it is really appreciated!
I will pass on your comments to the person that served you and to the rest of the team.
Kind Regards,
Roy
Branch Manager
Louise was great
Louise was great. We only knew we wanted a cheap and cheerful holiday somewhere not too far to fly (recent knee surgery) and preferably from Exeter. Louise was helpful, knowledgeable and so patient, especially as there was a sudden influx of other customers. She really went above and beyond to find us the right getaway at the right price. Couldn’t ask for more. Thanks very much👍
25 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
We are so happy to hear that you found someone helpful and patient who went the extra mile to find the perfect holiday for you. Thank you for your kind review, I will pass your comments onto Louise.
Kind Regards
Always gives the gd prices
Always gives the gd prices, nothing seems to much. Helps in everyday to find a holiday that suits us.
22 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
I appreciate you taking the time to leave us such a complimentary review. I'm so glad we consistently provide holidays at great prices for you.
Thank you for booking your next holiday with us at Transit Way.. It's much appreciated!
Kind Regards,
Roy
Branch Manager
Claire was amazing so helpful and kind
18 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
I appreciate your kind words!i'm so glad that you found Claire's service helpful and that you had a positive experience.
I will personally pass on your comments to her as i know she will really appreciate it.
Thank you for booking your next holiday with us!
Kind Regards
Roy
Branch Manager
happy helpful staff
happy helpful staff
Answering my questions
Knowledgeable
Making my bookings easy and stress free
17 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
I'm glad to hear that our knowledgeable staff provided helpful answers and made your bookings easy and stress-free.
Thank you for booking your next holiday with us!
Kind Regards,
Roy
Branch Manager
Our go-to for every holiday
"Hays Travel Transit Way is our go-to for every holiday! All the staff are absolutely lovely and give such honest advice. It’s always a bonus to get a cheeky little discount for being a regular, too. Highly recommend them!"
1 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
We appreciate you choosing us for your holidays! It's great to hear that you find the team at Transit Way lovely and the advice helpful. We're so happy you enjoy the perks of being a regular.
Kind Regards,
Roy
Branch Manager
Lucy at Transit Way was so helpful
Lucy at Transit Way was so helpful, Professional she’s an absolute star.
We are a group of four friends all with different needs & interests.
She put in a lot of effort and leg work to provide us with the holiday of a lifetime.
Thank you so much Lucy.
15 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
We appreciate you taking the time to leave us such a complimentary review! We are so happy to hear that the service provided met your needs, and we hope you have a wonderful holiday.
Kind Regards,
Roy
Branch Manager
The staff where very helpful nothing…
The staff where very helpful nothing was to much trouble for them to find out and explain
14 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
Thank you for leaving such a lovely review. I will be sure to pass your kind comments onto Claire.
Kind Regards
Why I always use Hays.
Friendly staff which we have used for years. They know the kind of holiday we enjoy. Always have time to look at many possibilities and suggest alternatives
13 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
We're so happy to hear that you've had such positive experiences with our team over the years. It's great to know that we understand your holiday preferences!
Kind Regards
Friendly knowledgeable and patient…
Friendly knowledgeable and patient while we were making our decisions
13 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
We appreciate your kind words! We're so glad we could assist you with your choices and provide a positive experience.
Kind Regards
She listened to us,and gave us the best…
She listened to us,and gave us the best deal.
4 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
I appreciate you for choosing us to book your next holiday, and i'm so happy to hear that you got a deal that worked best for your specific needs.
Kind Regards,
Roy
Branch Manager
Professional service with a personal touch …
The lady who attended to our booking was patient, friendly and professional. She was able to pick up on queue and was willing to go the extra mile without prompting hence we have booked our holiday again with Hays- excellent customer service. 4.5 star is our rating
Please do share our comments with the lady who served us on that day
8 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
We're happy to hear that our team member was patient, friendly, and professional. We appreciate your kind words and are so glad we could help you book your holiday again. We will share your comments with her. Thank you for booking with us again the whole team really do appreciate it.
Resposta da Hays Travel - Plymouth Transit Way
Thank you so much for your kind review, I have just passed your comments onto Roy!
Kind Regards
Great service and very helpful and…
Great service and very helpful and friendly 😃
9 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience! We are so glad to hear that our service was helpful and friendly.
Thank you for continueing to book your holidays with us.
Kind Regards,
Roy
Branch Manager
Holiday bookings
Always helpful, friendly & informative. They go out of their way to find the best deals for you.
3 de fevereiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
Thank you for your lovely review, it's a pleasure to help as always at Transit Way and your feedback is greatly appreciated :) Lucy
Above and beyond
The staff are so knowledgeable and welcoming. They always go to the most extraordinary lengths to ensure I have all the information needed to be able to book a holiday that suits my needs and taste. Especially Louise.
4 de janeiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
We appreciate you taking the time to share your experience. We're so happy to hear that our staff are knowledgeable and welcoming, and provide the information you need, thank you for booking with us again
the agent was friendly
the agent was friendly and listened to our requests and found us the right holiday
31 de janeiro de 2026
Resposta da Hays Travel - Plymouth Transit Way
We appreciate you sharing your experience. We're so happy we could find the right holiday while listening to your requests with friendly service.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.