We had been affected by the NATS crisis and had our holiday cancelled by Jet2 on 8/9/26 and we walked into Hays Travel the next morning, feeling utterly devastated and the lady who helped us went abov... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 35 The Broadway Shopping Centre, PL9 7AF Plymstock, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Friendly staff. Very helpful and informative. We have booked several holidays through Hays travel and never had any concerns. Felicity was a great help and made the booking process easy.
A empresa respondeu
We were very pleased with our holiday to Turkey booking. The staff are very knowledgeable about the holidays and providing general information and we feel confident that all will go to plan rather t... Ver mais
A empresa respondeu
We always use Hays Tavel Plymstock. The ladies in there are wounderful. They are friendly and welcoming and are very patient with us when we go in to book our holidays. I'm an amputee, and wheelchai... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 35 The Broadway Shopping Centre, PL9 7AF, Plymstock, Reino Unido
- 01752 927089
4,9
Excelente
590 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service
Great service. Felicity went above and beyond to get us a good deal for our dream holiday.
20 de abril de 2025
Resposta da Hays Travel - Plymstock
Thank you for your lovely comments , they are much appreciated.
I found they were very helpful in…A holiday to Malta
I found they were very helpful in finding out our needs in both the flights and accommodation.
19 de abril de 2025
Resposta da Hays Travel - Plymstock
Thank you for your lovely comments , we appreciate all our feed back.
Resposta da Hays Travel - Plymstock
Thank you for your kind comments
Friendly and helpful service..
Friendly and helpful service..Good prices. It takes the hassle out of booking a holiday.
17 de abril de 2025
Resposta da Hays Travel - Plymstock
Thank you for your kind review, and for your booking :)
Holiday booking was fun and helpful
The lady looking after us was so helpful and informative, for most of the time we were there we were the only customers and the other young ladies often chipped in with helpful comments. Overall we both left with smiles on our faces as our experience had been fun and helpful. Our thanks to all at Hays of the Broadway Plymstock.
2 de abril de 2025
Resposta da Hays Travel - Plymstock
thank you for your wonderful review and for booking us. :) Kind regards Sarah, Branch Manager
Brilliant Service
When looking for a holiday for myself and the husband I just couldn’t make up my mind, so I contacted Hays for help and Kyrra was absolutely brilliant, she found us the perfect holiday, which I’m absolutely delighted with.
I will be contacting Hays again to book future holidays.
7 de abril de 2025
Resposta da Hays Travel - Plymstock
Thank you for your kind review, we hope you have a lovely time away. Kind regards, Hays Travel Plymstock
Well informed polite staff
5 de abril de 2025
Resposta da Hays Travel - Plymstock
Thank you for your kind review and for booking with us. Kind regards Sarah, Branch manager
The affiecent lady who served us
5 de abril de 2025
Resposta da Hays Travel - Plymstock
Thank you for your review and for booking with us. Kind regards Sarah, Branch Manager
Resposta da Hays Travel - Plymstock
Thank you for your lovely review and for booking with us :)
Help requied
Our requirement wasn't certain nor the prefered dates but we got there in the end with the teams help
26 de março de 2025
Resposta da Hays Travel - Plymstock
Thank you for your review and for booking with us :) Kind regards Sarah
A well run and friendly team.
A well run and friendly team, guiding an old bloke
through my booking. Thank you.
27 de março de 2025
Resposta da Hays Travel - Plymstock
Thank you so much for your lovely review, we hope you have the best holiday!
Helen was loverly and answered all…
Helen was loverly and answered all questions we had,looked for all the best deals and flights and hotels.
25 de março de 2025
Resposta da Hays Travel - Plymstock
Thank you for your kind review, and for booking with us! :)
We always use Hays Travel they provide…
We always use Hays Travel they provide a good reliable service and always with a smile.
20 de março de 2025
Resposta da Hays Travel - Plymstock
Thank you for lovely review and thank you for booking with us
Very helpful staff
Very helpful staff, warm and friendly. Found us just what we were looking for
18 de março de 2025
Resposta da Hays Travel - Plymstock
Thank you so much for your lovely review, we hope you have the best holiday!
Very helpfull staff
Very helpfull staff, listen to what we wanted and found the perfect getaway
14 de março de 2025
Resposta da Hays Travel - Plymstock
Thank you for booking with us and for your lovely review :) Kind regards Sarah, Branch Manager
Resposta da Hays Travel - Plymstock
Thank you for your lovely comment
Exceptional customer service
Could not have asked for a better experience. Very helpful, knowledgeable and friendly.
I really felt my custom was valued and that she went that extra mile - printing boarding passes etc.
thank you
10 de março de 2025
Resposta da Hays Travel - Plymstock
Thank you for booking with us and for your lovely review. :) Kind regards Sarah, Branch manager
Very friendly member of staff that…
Very friendly member of staff that dealt with our holiday very chatty with us throughout and went through our options and found us a great deal etc.
We were very happy with the service we received on our visit to the HT branch and cant wait for the holiday to Croatia x
8 de março de 2025
Resposta da Hays Travel - Plymstock
Thank you so much for your lovely feedback, Helen will appreciate this lovely review! We hope you have the best holiday!
Resposta da Hays Travel - Plymstock
Thank you for your lovely comment
The service
The service, information and promptness was first class and the staff member I dealt with was so polite, helpful and informative as are all the staff at this branch
25 de fevereiro de 2025
Resposta da Hays Travel - Plymstock
Thank you for your lovely feedback!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.