Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... Ver mais
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Veja o que dizem as avaliações
The team in prenton were do I start! excellent staff, us being being consistent customers have always had excellent service Kim, Tilly, Maria, molly, sorry if I left any one out, they go above and be... Ver mais
A empresa respondeu
The team instore were brilliant got me the best price so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday. Don't waste your time... Ver mais
A empresa respondeu
Tilly was extremely helpful and patient, didn't rush us. Gave great advice. Understood what we were looking for and recognised we actually were doing the best thing by going back to the same place we... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
344 Woodchurch Road, CH42 8PG, Prenton, Reino Unido
- 01516 084801
4,9
Excelente
663 avaliações
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Endless patience from the staff
Endless patience from the staff - particularly Mollie, but also Izzy.
25 de julho de 2025
Resposta da Hays Travel - Prenton
Thank you for your kind review! :)
I booked through the prenton hays…
I booked through the prenton hays travel, Maria couldn't do enough for me and made me feel relaxed and throughout the whole booking process she was there for me and nothing was to much for her
Many thanks Maria
17 de julho de 2025
Resposta da Hays Travel - Prenton
Thank you for such a lovely review! What a fantastic trip you have to look forward to! Thanks again for booking with us :) Maria
Extremely helpful staff
Extremely helpful staff, friendly and efficient, no hassle booking holiday.
23 de julho de 2025
Resposta da Hays Travel - Prenton
Thank you for your lovely review! :)
We both were anxious about our 1st cruise
We both were anxious about going on acr
This is my 4th attempt to sing the praises of Tilly and staff at the Prenton office, and each time all my thoughts and efforts to do so have disappeared, I'm not good with technology, SO, ... they're brilliant in every aspect of their work, contact me for details if you wish to know more, cheers, Pat'n'Paul.
13 de julho de 2025
Resposta da Hays Travel - Prenton
Thank you for your lovely review I will pass this on to Tilly :)
Had a fantastic time in Cyprus
Had a fantastic time in Cyprus, hays were fantastic as always🤍 Tilly did our booking and was seamless. Thank you 🤍
11 de julho de 2025
Resposta da Hays Travel - Prenton
Thankyou for your lovely review :)
Maria
Maria, was fantastic no rushing looking and getting exactly wat I wanted.
Credit to your prenton store!!
You will get my business from now on
Big thanks to a lovely person
16 de julho de 2025
Resposta da Hays Travel - Prenton
Thank you for a lovely review. I will pass this on to Maria
Booking for Benidorm again!
Mollie addressed all our needs. She was pleasant and helpful
16 de julho de 2025
Resposta da Hays Travel - Prenton
Thank you for a lovely review. I will pass this on to Mollie
Amazing staff
Mollie who looked after us was 10/10.All staff very welcoming and friendly
16 de julho de 2025
Resposta da Hays Travel - Prenton
Thank you for a lovely review. I will pass this on to Mollie
Happy holiday
The girl who found me a holiday was friendly and helpful.all the other girls in there were friendly.would go back to them again
10 de julho de 2025
Resposta da Hays Travel - Prenton
Thank you for a lovely review
Resposta da Hays Travel - Prenton
Thank you for your kind review! :)
Amazing service and friendly staff
Amazing service and everything i need to help book a holiday
26 de junho de 2025
Resposta da Hays Travel - Prenton
Thankyou so much for your kind review :)
Nothing was too much trouble
Nothing was too much trouble for the team at Prenton, Tilly especially went out of her way to find us what we wanted in terms of itinerary and available dates. Hayes has always been our first call for holidays, and this visit proved the standards have not slipped at all.
21 de junho de 2025
Resposta da Hays Travel - Prenton
Hi Anthony, Thankyou so much for your kind review :)
Ella in the Prenton branch was very…
Ella in the Prenton branch was very welcoming. I enquired about a holiday and Ella searched for the right holiday and I booked it over the phone with her. Really happy with her helpfulness and I will be returning to Hays Prenton again thank again.😉😁😄
21 de junho de 2025
Resposta da Hays Travel - Prenton
Thankyou Dave ill be sure to pass this on to Ella
Helpful apt advice ry isede we…
We were very impressed by the help we received by Isabella as we were looking for a last minute self catering break. We had looked online and many holidays were 'all inclusive'
Isabella looked at quite a few places for us and found one that met our requirements!! Would visit Hays Travel, Prenton to book another holiday in the future!!
3 de junho de 2025
Resposta da Hays Travel - Prenton
Thankyou so much for your review, Looking forward to seeing you again : )
Resposta da Hays Travel - Prenton
Thank you for a lovely review
Didn’t have to wait to be spoken to
Didn’t have to wait to be spoken to. Staff friendly as ever. Another holiday booked 😎
11 de junho de 2025
Resposta da Hays Travel - Prenton
Thank you for a lovely review
Tilly was amazing
Tilly was amazing, helpful and went about her role professionally. Her advice and guidance was refreshing, honest and reassuring. Booked with confidence, we have used Hayes on all our holidays, mainly because you know all bases are covered. Excellent.
11 de junho de 2025
Resposta da Hays Travel - Prenton
Thank you for such a lovely review! We will pass this on to Tilly for you :)
Kim in Prenton branch Birkenhead was very…
Kim in Prenton branch Birkenhead was very helpful and very professional she really helped us with her beautiful manner everything was great for our experience as nothing to improve
3 de junho de 2025
Resposta da Hays Travel - Prenton
Thank you for your kind review! We're so glad you had a great experience!
Nice young lady but think she may have…
Nice young lady but think she may have been new and i think she should have had somebody with her. Took ages to complete the booking then we had to return as we had been given the wrong dicuments
10 de junho de 2025
Resposta da Hays Travel - Prenton
Thank you for this review. :)
The lady that you dealt with is one of our apprentice's that we have with us in branch. She is still learning but has came a very long way since she has started, we will pass this review on to her so we can improve.
No probs very professional and polite.
7 de junho de 2025
Resposta da Hays Travel - Prenton
Thank you for your lovely review
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