Hays Travel - Preston Fishergate Avaliações 

The young man who we dealt with, Cameron, was very polite, helpful and professional.

Lindsey at Preston Fishergate store was very helpful in booking our cruise and another colleague had been on the ship so provided advice on areas of ship might miss.

Staff very freindly

Lyndsy was professional and friendly and spent ages going through options for hotels and flights to make sure I got exactly the right package for me.

Friendly and very helpful

The staff are so very helpful and friendly and all pitch in to help each other out, Connor, Christian, lynsey, initially seen vicky who was so helpful and very thorough in answering our queries and getting the information back to me when asked, lovely happy branch oh and Andre (think his name was) for explaining to me the currency situation, great team and will definitely be back
Thanks guys (fishergate branch)

I do not feel the agent sufficiently explained the options to us at the time of booking - as we found out afterwards and only then because I rang them.
They did not communicate with us after the booking as they said they would.
Our onboard credit had reduced which they did not inform us of.
I found the manager of the shop dismissive of my concerns. He only made a gratuity payment to us after I complained.
On reflection, I am not sure what service they actually provided- I may as well have booked the cruise myself online.
We are disappointed with the service we received.

Lynsey and Cameron were very helpful in booking my holiday. They were very patient and covered what I needed.

Brilliant yet again Hays Preston Fishergate.
Lynsey Anne was wonderful in dealing with our requirements. Nothing too much trouble. Her enthusiasm is infectious. The rest of the team are also so helpful and welcoming.

Friendly knowledgeable staff, easy to book

Cameron was extremely helpfull and very proactive. He responds in a timely manner and always gets back to you. Very professional

Good service and follow up advice
Polite and professional staff

Helpful staff on the ball all the time

Friendly, helpful staff. Made it very easy to book my holiday.

Very easy process all staff very helpful and made our booking very easy. No pressure to book on first visit, email confirmation personal to us not a generic response

Staff were courteous, well informed and answered all queries thorougly and politrly.

Thank you so much Lynsey, nothing was too much trouble when I was booking my holiday! You listen and genuinely care about getting the best deals out there! Thank you for just been you and making people feel so welcome and valued!
You’re a real credit to the business!
Give the girl a pay rise 😊
But seriously Thank you Lynsey you’re such a gem and we cannot wait to go away!
The team at Preston Fishergate are an absolute powerhouse! They are fabulous- I have 2 Hays travels here in York and for the service you get with the team I would only book with the team in Preston again and again! Fab service

Great experience all round, sorted holidays for us from the dates and destinations that we requested

Vicki along with Cameron and
Mia have been fantadtic in assisting me when booking and recommendations for my holiday. A very friendly store, with all the staff happy to help. A very enjoyable experience😀