We needed a last minute holiday as our holiday had been cancelled last minute due to an ash cloud from mt etna. Lauren at Hayes travel in Pudsey was amazing. She spent time listening to what we’d like... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Went into the pudsey store to book a last minute deal. Evelyn was very helpful and gave us lots of holiday options. Evelyn was very knowledgeable on the different places to go and we eventually booke... Ver mais
A empresa respondeu
Ruth priced up several options for us to choose from and then gave us space to decide. Once we’d made our choice she booked it and set us links for any add-ons we might want. Fabulous as always ❤... Ver mais
Absolutely brilliant experience with Hays Travel Pudsey from start to finish — and a special mention has to go to Matty, who was outstanding. Nothing was too much trouble. Matty took the time to pr... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
31 Lidget Hill, LS28 7LG, Pudsey, Reino Unido
- 01138275448
4,9
Excelente
688 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ruth has been extremely helpful and…
Ruth has been extremely helpful and informative. She has kept in contact and made sure my cruise booking was right for me and my family. Excellent service from Ruth.
31 de janeiro de 2026
Resposta da Hays Travel - Pudsey
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that you found our service helpful in booking your cruise :)
Matty was very friendly
Matty was very friendly, knowledgeable, thorough, patient and very persistent in booking our holiday.
8 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thank you for leaving Matty a lovely review, we will share this with him in branch :-)
Brilliant service
Brilliant service. Very efficient, friendly and helpful. I really appreciated all the help I got. Thank you
24 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thank you for kind review glad you got Brilliant service, we pride ourselves on the delivery of this :)
Lovely team.
We walked in there with very little travel experience, so we had lots of questions and needed guidance about everything. Evelyn looked after us perfectly with really sound advice and patience. In fact the whole team were involved offering advice and suggestions about where to travel to. We walked out of there feeling looked after and reassured. Lovely team.
24 de janeiro de 2026
Resposta da Hays Travel - Pudsey
What a lovely review to read about our team in Pudsey we pride ourselves on making sure our customers get great service and what they want. Don't forget that we are here if you have anymore questions :)
Seamless service
Seamless service, very knowledgeable agent, nothing too much trouble will definitely be using more often 👏👏
25 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thank you for your lovely comments, you know where we are now for your future trips :)
Got names wrong
Got names wrong, date of birth wrong and marital status wrong, just said my bad and changed it. Took 3 times to get it right! Will never book with them again
17 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Hello Susan, thank you for speaking with me on the phone this morning.
Again, I apologise and regret the errors with your information and the multiple corrections needed.
Please be assured that I have addressed these errors internally and have provided additional guidance to our apprentice who is still gaining experience with bookings.
I'm pleased that the issues were resolved without any impact to your holiday itself and I hope you can understand this was a case of human error.
I appreciate your understanding and wish you a lovely time on your city break.
Kind regards,
Lauren
Branch Manager @ Hays Travel Pudsey
Polite friendly staff who were quick at…
Polite friendly staff who were quick at responding and booking holiday for me . My first solo holiday
17 de janeiro de 2026
Resposta da Hays Travel - Pudsey
We're so happy to hear about your positive experience with our team and your booking. We hope you have a wonderful first solo holiday!
Great local travel agents
Great local travel agents, lovely staff, always very helpful.
17 de janeiro de 2026
Resposta da Hays Travel - Pudsey
We are so happy to hear you find our team lovely and helpful. Thank you for the great review; we appreciate your support!
Booking our holiday
Matty was very helpful and knowledgeable and talked us through the different holidays until we were happy with our choice.
18 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thankyou for your review. We're glad you found the perfect choice for you and hope you have a great holiday!
The girl I spoke with was helpful and…
The girl I spoke with was helpful and polite and booked my trip quickly without any issues
23 de janeiro de 2026
Resposta da Hays Travel - Pudsey
James Hunt,
We appreciate you taking the time to leave us this great review. We are so happy to hear that your trip was booked quickly and efficiently.
Evelyn was really good informative and…
Evelyn was really good informative and quick to get back to me - would highly recommend - thank you
20 de janeiro de 2026
Resposta da Hays Travel - Pudsey
We appreciate you taking the time to leave us such a fantastic review! We will pass the message along to Evelyn :)
Easy booking
Very easy and pleasant booking, staff very helpful with my questions 👍
19 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thank you for leaving us a lovely 5 star review!
Very customer focused and goes that extra mile.
Emma managed to get us a good Jet2 deal for Portugal this September. As always great service and the best deal she could get us. Love face to face discussion about where we are going and options available. Much better than dealing online. Plus all that knowledge.
10 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thanks so much for the lovely review - we will share this feedback with Emma!
Very helpful friendly service
Very helpful friendly service, very knowledgeable also.
18 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Hi Dennis
Thank you for booking your trip with us :)
Just been back to Pudsey Hays travel.
Just been back to Pudsey Hays travel.
Always recieve a warm welcome. This time Matty dealt with enquires. He was lovely, explained everything he was doing to get me the best holiday for the best price for my needs.
He also triple checked details too. So that attention to detail was bob on.
Thanks Matty
16 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Hey Jennifer,
Thank you so much for your lovely feedback. We're glad that Matty was able to find you the perfect holiday.
Kindest,
Hays Travel Pudsey :)
Matthew who I spoke with was very…
Matthew who I spoke with was very helpful, knowledgeable and friendly and a joy to talk to. He listens and advises accordingly and treats everyone as an individual. He is a credit to Hays Travel
9 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thank you for your kind words about Matty he is a super star :)
We were greeted with offers of help and…
We were greeted with offers of help and a smile. We sat with Evelyn, who after a search found us a holiday , at price, location and flight times to suit all of us. She was pleasant and professional.
14 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thank you for your lovely comments about the service you received, we hope you have a fabulous holiday! :)
Lauren who supported us with booking…
Lauren who supported us with booking our trip to Rome, went above and beyond
8 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thank you for you your comments for Lauren :)
Happy holidays
Always use Hays travel because the staff are so friendly and helpful, nothing is too much trouble, would highly recommend them.
6 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thank you Linda for leaving Evelyn this lovely 5 star review, we can't wait to share this with her!
Excellent!
Excellent customer service on the best deals.
Emma was super at securing the best price possible and made everything seamless, also helped book some more family members on to join us.
Would definitely recommend!
9 de janeiro de 2026
Resposta da Hays Travel - Pudsey
Thank you for leaving this lovely review for Emma!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.