We used Rachaels excellent service before and did price around but really loved the quality of service we recieved so decided to go with her again. She did her absolute best to get us the best price,... Ver mais
Localização
Trocar localizaçãoPersonal Travel Consultant - Rachael Cassar-Egan, BL9 Bury, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Rachael was very helpful and gave me plenty of information to help me make the right decision for our cruise. The booking process was easy and now I can look forward to my holiday.
Rachel was superb throughout the booking and helped us with any additional details to make the trip perfect for us. Rachel provided us with additional information that would benefit our experience an... Ver mais
A empresa respondeu
Rachel was absolutely fantastic help answer all my questions as only ever gone on a marella cruise, She answered all my questions and was so kind & polite even looking at booking more cruises with... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Personal Travel Consultant - Rachael Cassar-Egan, BL9, Bury, Reino Unido
- 0161 8260940
4,9
Excelente
252 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly and efficient service…
Very friendly and efficient service from Rachael at Hays. Nothing is too much trouble. Would recommend her 5 star service100%.
22 de janeiro de 2024
Resposta da Hays Travel - Rachael Cassar-Egan
Thanks Rachel without an "a" + thanks again for booking :)
I wouldn't go to any other travel agent…
I wouldn't go to any other travel agent to book my holiday, Rachael is very knowledgeable and tailored our holiday exactly how we wanted it nothing is too much trouble. Highly recommend.
13 de janeiro de 2024
Resposta da Hays Travel - Rachael Cassar-Egan
Aw thanks for taking the time to leave such a lovely review + thanks again for booking :)
A great experience from start to finish
13 de janeiro de 2024
Resposta da Hays Travel - Rachael Cassar-Egan
Thank you for taking the time to leave me a review, they really do help other customers + thanks again for booking with me :)
Nothing is too much trouble.
12 de janeiro de 2024
Resposta da Hays Travel - Rachael Cassar-Egan
Thank you for leaving a lovely review + thanks again for choosing to book with me for your next cruise :)
Extremely helpful
Extremely helpful I had so many questions and Racheal always as time. Always finding me the best offers too
7 de janeiro de 2024
Resposta da Hays Travel - Rachael Cassar-Egan
Thanks for your lovely words Vicky - appreciate you taking the time to leave me a review + thank you for returning to book another cruise with me :)
AMAZING COMMUNICATION
Will always use rachael for our holiday needs! Our first cruise she was able to ensure out holiday was perfect. My daughter is autistic and rachael was able to give a clear picture of what to expect so it could prepare us. We have since booked again and the communication is amazing again. Highly recommend to anyone
12 de novembro de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
What a lovely review, thank you :)
I found Rachael very informative and…
I found Rachael very informative and not pushy at all.
22 de outubro de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Hi Trevor, thank you for taking the time to leave a lovely review for me + thanks again for booking :)
Rachael has been amazing …
Rachael has been amazing and very patient with me and has given me everything I needed for my booking.
20 de outubro de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Hi Emma, thanks for taking the time to leave a review and for your lovely words :)
Rachael is wonderful and provided us…
Rachael is wonderful and provided us with 5star service every time. We wouldn’t go to anyone else!
17 de outubro de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Hi Susan, thanks for booking again with me and for your lovely words :)
Rachel is exceptional and super friendly
Rachel is, without a doubt, the best travel agent I've ever booked with. She's incredibly efficient, responsive, and knowledgeable about her products. Her advice is always spot-on, and she communicates clearly. I wouldn't consider booking with anyone else for my travel needs. I highly recommend her for exceptional service.
26 de setembro de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Hi Gill - thank you for taking the time to leave a lovely review for me and for returning to make another booking :)
Rachael goes the extra mile
Rachael is very efficient and makes the whole process seamless and shares her excellent knowledge of the various packages and promotions that are available.
26 de agosto de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Thanks Stephanie for taking the time to leave a review - really appreciate your lovely words
:)
Resposta da Hays Travel - Rachael Cassar-Egan
Hi Karen - thanks for taking the time to leave me a lovely review :)
Racheal was amazing and so quick with…
Racheal was amazing and so quick with everything
2 de agosto de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
HI Natasha, thanks for your lovely review and for taking the time to leave it for me :)
Really quick response to my enquiry
Really quick response to my enquiry, very helpful and informative about our upcoming cruise!
Looking out for our next deal 🛳️🛳️🛳️
2 de agosto de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Thank you - may the countdown commence - thanks again for booking and for taking the time to leave a review :)
Very knowledgeable and friendly and…
Very knowledgeable and friendly and efficient. Everything covered in detail. Marvellous experience!
25 de julho de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Thank you for your lovely feedback Mr Fryer and for taking the time to leave me a review :)
Rachael is my go to for holiday…
Rachael is my go to for holiday bookings. Always finds me the right holiday for us at the right price.
Super efficient.
We have booked package holidays and cruise holidays and always enjoyed both 😊
27 de junho de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Thanks Mel for taking the time to leave me a lovely review :)
Perfect in Every Way!
Rachael is the best! She is always willing to spend time finding the best deal or give advice regarding holidays/cruises.
She's very knowledgeable, friendly and always there if you have any questions after booking.
18 de junho de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Thanks Alec, lovely of you to say :)
Use Rachael Cassar-Egan for all your travel needs
We always use Rach as her service cannot be beaten and we have tried several other travel agents in the past. With Rach we always get amazing friendly service, great prices and documentation within hours. Would recommend Rach and will always use for all our travel requirements.
17 de junho de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Thank you for your lovely words Karen :)
Resposta da Hays Travel - Rachael Cassar-Egan
Thank you for your lovely review :)
Rachael made the booking process really…
Rachael made the booking process really easy. Always a pleasure to deal with. Great deal also
25 de maio de 2023
Resposta da Hays Travel - Rachael Cassar-Egan
Thanks Paula for your lovely words and for taking the time to complete a review for me :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.