Received a Hays Travel update letting me know the Celebrity Cruises were launching their 2028 cruises. It was easy to check out availability on the website and 1 phone call provided me with a comprehe... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Visited the Romsey branch yesterday 12/08/26 to book a holiday. We were helped by Emma who was very thorough, friendly and looked at all options with us. She made us feel at ease throughout and made t... Ver mais
A empresa respondeu
Your staff are really helpful nothing is to much trouble we have touch more booking required ie Flightsect so looking forward to your call Regards Peter
A empresa respondeu
As always it was a very enjoyable experience booking my holiday with Hays and because Charlotte has booked numerous cruises for me now, we know each other well and Charlotte knows what i like and am l... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
27 The Hundred, SO51 8GD, Romsey, Reino Unido
- 01794 517700
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Efficient
Friendly, experienced service that successfully booked our flights the way we wanted to travel
15 de julho de 2026
Resposta da Hays Travel - Romsey
It was a pleasure to help sort your flights out, so thank you for leaving such a nice review! Many thanks, Jamie :)
Our complicated requirements freadily accepted by staff
Our complicated requirements for a booking in 2027 were readily accepted by staff. Charlotte kept a close eye on availability of the hotel until future bookings were possible and secured what we required + flights.
Very impressed by dedication of staff to get this right for us. Thank you
12 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you so much for your lovely feedback! I will pass this onto Charlotte - Caitlin :)
Very friendly and helpful.
11 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you so much for your lovely review!
Being helped by Charlotte (Romsey) she…
Being helped by Charlotte (Romsey) she is friendly and professional sorting out our September holiday as she has done for our previous 2 holidays in 2026.
10 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you so much for your wonderful review! We are delighted to hear that you consistently have such a positive experience with us. I will pass this onto Charlotte!
First Class service
We found the service friendly, reliable and informative. Thank you
11 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you for your wonderful review! We are so pleased to hear that you found our service friendly, reliable, and informative. Your kind words are greatly appreciated. Many thanks, Jamie :)
Agent very helpful and efficient
Agent very helpful and efficient. Good atmosphere in the office.
10 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you so much for your lovely feedback! It was a pleasure helping you book your holiday - Caitlin
Constructive help.
8 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you for your feedback. We will pass your comments to Ava who made your booking. See you again soon - Charlotte
We booked with Hays Travel as we did…
We booked with Hays Travel as we did not want to do everything online and it feels reassuring that we can see them in person if we have a query about something. We are very happy with them, and can recommend them to anyone. The booking process was very quick and efficient. The staff are so friendly and efficient and it is a pleasure to do business with them.
30 de junho de 2026
Resposta da Hays Travel - Romsey
Thank you for your wonderful feedback! We are so pleased to hear that you found our booking process quick and efficient, and that our staff were friendly and efficient. - Charlotte
Resposta da Hays Travel - Romsey
Thank you so much for your lovely feedback! It was a pleasure helping you book your holiday - Caitlin
Top quality service
Fabulous experience and amazing customer service from all staff.All very helpful with enquiries.Highly recommend.😃
6 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you so much for your lovely feedback! It was a pleasure helping you book your holiday - Ava
Resposta da Hays Travel - Romsey
Thank you so much for your lovely feedback! It was a pleasure helping you book your holiday - Emma
Lovely cool office was a great start!
Lovely cool office was a great start!
Lady I saw was very friendly , knowledgeable and efficient.
Came away with a holiday booked, very happy.
2 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you so much for your wonderful feedback! We are so pleased to hear that you had such a positive experience and came away happy with your holiday booking. - Charlotte
Excellent service
We book regularly with Hayes travel because we always receive excellent service. Emma is knowledgeable and searches to get us the best deal. She is always cheerful, helpful and polite, these things are important to us when booking our holidays.
2 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you so much! I was a pleasure helping you find your holidays - Emma
Exellent service and so helpful and…
Exellent service and so helpful and efficient
1 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you so much for your lovely review - Emma
Fantastic service so helpful young lady
1 de julho de 2026
Resposta da Hays Travel - Romsey
Thank you so much for your lovely review - Emma
A great experience from team Romsey
A great experience as always from the team at Romsey.
15 de fevereiro de 2026
Resposta da Hays Travel - Romsey
Thank you so much for your lovely review - Emma
We booked a holiday and were given…
We booked a holiday and were given helpful advice.
28 de junho de 2026
Resposta da Hays Travel - Romsey
Thank-you for taking the time to leave this kind feedback, I will make sure it is passed on - Ava
Excellent advice and help planning our…
Excellent advice and help planning our trip.
28 de junho de 2026
Resposta da Hays Travel - Romsey
Thank-you for taking the time to leave this kind feedback, I will make sure it is passed on- Ava
Brilliant helpful Staff
Brilliant helpful Staff. Holiday booked knowing that I can ask any questions I have. Woukd highly recommend
27 de junho de 2026
Resposta da Hays Travel - Romsey
Thank you for taking the time to respond to the feedback. I am so glad we got you something to look forward too - See you soon! - Charlotte
Emma was extremely helpful and…
Emma was extremely helpful and knowledgeable about the Cruise I wanted to book, advising as necessary.
27 de junho de 2026
Resposta da Hays Travel - Romsey
Thank you so much for your lovely review. I will pass this onto Emma- Ava
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