I have been using Hays Travel Rugby branch to book flights to Spain to see my daughter. I have been doing this since my husband passed away as I don’t have the confidence to do it on line. I have d... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I have been using Hays Travel Rugby branch to book flights to Spain to see my daughter. I have been doing this since my husband passed away as I don’t have the confidence to do it on line. I have d... Ver mais
A empresa respondeu
Nice friendly staff , young and relaxed but very polite and business like . Cameron booked our holiday . It’s for a special anniversary so he went the full mile to get us the holiday and all the thing... Ver mais
A empresa respondeu
Jodie the sales assistant was extremely helpful. She made sure there was no hills in the hotel area and although there were no lifts in the hotel she found one with just 2 levels so just 1 small set o... Ver mais
A empresa respondeu
Warm and friendly welcome into the Rugby branch. Smiling faces and a real wealth of information. Spoke with Jody regarding our choice and took very helpful advice based on feedback and local kno... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
3 Market Mall, CV21 2JR, Rugby, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Cameron was very helpful and efficient. I gave him all the details for the holiday and within 15 minutes he'd sorted it all. He then printed off all of the information and boarding passes for us.

Resposta da Hays Travel - Rugby
Cameron at the shop in Rugby was very clear about everything and most charming and helpful.

Resposta da Hays Travel - Rugby
Really helpful and friendly staff found me exactly what I wanted

Resposta da Hays Travel - Rugby
Jodi was extremely friendly and efficient, remembered me from previous bookings and had excellent advice for our cruise

Resposta da Hays Travel - Rugby
Superb service from the Rugby store helpful considerate problem solving and reassuring:
Would I and James recommend .
YOU BET .

Resposta da Hays Travel - Rugby
Excellent staff, very knowledgeable of all the destinations discussed with great advise and even suggested another hotel after they found out there would be building works at the first hotel we chose !
Infact we have travelled with hays 3 times and each time we've had no issues!

Resposta da Hays Travel - Rugby
Very helpful and friendly advice and pleasure to have booked several holidays with great personal support

Resposta da Hays Travel - Rugby
Excellent service as always very friendly staff make you feel welcome and can’t do enough to help 👍👍😜😜

Resposta da Hays Travel - Rugby
Jody was very knowledgeable and helpful when booking our first cruise.

Resposta da Hays Travel - Rugby
Jody took all of my needs into consideration, was very helpful and ensured that I got the best deal.

Resposta da Hays Travel - Rugby
With no idea where to go, a long list of requirements and wanting to go in a week, Jody and team set to work. The holiday was found, booked and paid for before we left. Fantastic service from all.

Resposta da Hays Travel - Rugby
Your agent, Stacey, was very helpful. She patiently went through several holiday options with us and helped us find an excellent value cruise. Stacey explained the cabin options and helped us choose the best deck on the ship to suit us.
This took out all of the stress of me finding and booking the holiday myself. Stacey also showed us the airport choices and once we decided arranged our airport parking too.
It's good to know we can sit back and relax knowing it's all been taken care of. Thanks Stacey. Excellent customer service. We will be back to book or spring break next year.

Resposta da Hays Travel - Rugby
All the staff in Hays Rugby are so welcoming and give you time to choose and ensure your holiday is correct for you. Jody’s team are experienced and a pleasure to work with. I can recommend. Holidays goes to plan and they welcome feedback on return. Thank you Jody and Michelle.

Resposta da Hays Travel - Rugby
Would highly recommend the guys at the rugby branch! Especially Cameron. My son has autism and we needed a holiday that would cater for his needs. Cameron knew the best hotel for us and knew the area would be good for us.

Resposta da Hays Travel - Rugby
We booked a cruise with Hays Travel Rugby. Jody was brilliant she did all the booking for us and answered all our questions. Our son had a lot of questions because he struggles with his balance. Thank you so much Jody for making us feel special.

Resposta da Hays Travel - Rugby
Reliable most helpful and gives you their time! Not rushed

Resposta da Hays Travel - Rugby
Jodi was very helpful in sorting out our holiday, very friendly staff

Resposta da Hays Travel - Rugby
Michelle ( based in Rugby)did a brilliant job, very helpful and friendly

Resposta da Hays Travel - Rugby
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.