Fabulous travel agent who go above and beyond to make your holiday go smoothly. I’m mobility impaired and they ensured that everything was accessible for me and kissed with the hotel and airline to en... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Saph was very helpful, and knowlegable. She was friendly, and put us at ease, even though she was training another person. She was able to answer all our questions without making us feel daft for ask... Ver mais
A empresa respondeu
We entered Hays travel Scarborough + we were greeted by Beckie. She listened to our requests + asked us the appropriate questions. Within a few moments she was booking us a Christmas + new year cruise... Ver mais
A empresa respondeu
I have booked all my cruise holidays through HAYS over the past 5 years and found the employees at your Scarborough branch friendly, knowledgeable and helpful, even when I had great difficulty ove... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
5 Aberdeen Walk, YO11 1BA, Scarborough, Reino Unido
- 01723 817677
5,0
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very polite and helpful young lady
1 de junho de 2026
Resposta da Hays Travel - Scarborough
Thanks so much for this lovely review! Was my pleasure! - Amy
Great friendly staff
Great friendly staff, nothing to much trouble, love using the scarborough branch as know its hassle free all the way
1 de junho de 2026
Resposta da Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars! It really is a pleasure booking your holidays. I hope you have an amazing time. I look forward to helping you again :-)
Thanks
Amy :-)
The lovely lady who booked my hoilday…
The lovely lady who booked my hoilday for me, was brilliant she looked for everything I wanted didn't try push me to anything else. Brilliant service
31 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars! It really is a pleasure booking your holidays. I hope you have an amazing time.
Thanks again
Amy :-)
Absolutely fantastic once again Beckie…
Absolutely fantastic once again Beckie sorted out our holiday even though she had only been back from her own holiday 20 minutes and straight into the office.
31 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you for this amazing review and your continued support to Hays Scarborough its always a pleasure booking your holidays and I hope you have a great time in Turkey
Thanks Again
Beckie :-)
Dream come true holiday.
We went in to enquire about our tickets to Cyprus in June, Izzy was so helpful & we got chatting about my hubbys 60th in 2027, Izzy helped us look for a special holiday, we ended up with a dream come true holiday in the Maldives in 2028. We got an amazing price & her service was outstanding. 😊
24 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you so much for taking the time to review my service and scoring me 5 stars! it really is appreciated. Its always nice to have something to look forward to and i know you will have an amazing time celebrating your special birthday :-)
Thank you again
Regards
Izzy
Great prompt service
30 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you for taking the time to rate my service and score me 5 stars it really is appreciated. Thank you for booking with me and I hope to help again in the future
Thanks again
Saph :-)
Great experience
Amy who dealt with our booking was professional, helpful and quickly responded to our requests.
The whole experience was easy, all our information was sent straight away.
Thank you.
30 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you for taking the time to review my service and score me 5 stars it really is appreciated. I hope you have a fantastic holiday
Thanks again
Amy
always top service and advice from the…
always top service and advice from the staff just booked another holiday yesterday with the great team
29 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you to both yourself and Adam for booking another one! You should become our Disney expert! :-) its always a pleasure booking your holiday and I know you will have the best time as you always do. Your never to old to ride those roller coasters. We look forward to hearing all about it on your return
Thanks again
Beckie :-)
Resposta da Hays Travel - Scarborough
Thank you for this fab review it was a pleasure booking your holiday and look forward to helping you again :-)
Thanks again
Vic
Resposta da Hays Travel - Scarborough
Thank you for this great review i hope you have an amazing holiday! :-)
Thanks again
Kelly
Great service to book holiday
We explained to the rep what we required for a holiday and she was able to give us a wide range to choose from. She was very helpful and knowledgeable. We completed our booking and left very happy.
24 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you for this great review it was a pleasure booking your holiday! I hope you have an amazing time and look forward to helping you again in the future
Thanks again
Amy :-)
Great experience booking with Hays
Great experience booking with Hays. Izzie was professional, knowledgeable and really positive. She found me exactly what I wanted and more!
23 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you for this great review it was a pleasure booking your holiday! I hope you have an amazing time and look forward to helping you again in the future
Thanks again
Izzy :-)
Amy helped us find an amazing hotel
Amy E helped us find a lovely holiday and provide excellent service throughout. She explained everything to us in great detail and explained what we had included. I will definitely be going back to book again with Amy!
23 de maio de 2026
Avaliação não solicitada
Resposta da Hays Travel - Scarborough
Thank you for this great review it was a pleasure booking your holiday! I hope you have an amazing time and look forward to helping you again in the future
Thanks again
Amy :-)
Beckie from Hays Scarborough always…
Beckie from Hays Scarborough always sorts our holidays - it’s so easy 😀
16 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you for booking again! Much appreciated :-)
Always a pleasure
Speak soon for the next one haha!
Beckie :-)
Very happy with my experience was quick…
Very happy with my experience was quick helpful and booked with no fuss
22 de maio de 2026
Resposta da Hays Travel - Scarborough
Thanks so much for this 5* review!! My pleasure to get this booked for you! - Issy
Vic found me an amazing cruise for next…
Vic found me an amazing cruise for next year at a fantastic price. She took her time to show me the ship and explain what was included and the on board facilities. She shared my excitement and really brought the holiday to life. I found her knowledge excellent and her customer service first class as always. Thanks Vic
21 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you so much to this amazing review!! So jealous wish I could come with you! The ship looks amazing! Thanks for booking! - Vic
Hi many thanks to Izzy D
Hi many thanks to Izzy D, she was friendly, helpful and very efficient, as are all of your staff at Hays, Scarborough, we never go anywhere else!
20 de maio de 2026
Resposta da Hays Travel - Scarborough
Thanks so much for this lovely review!! So pleased we could book them for you! Not long to go! - Issy
Resposta da Hays Travel - Scarborough
Thank you for this great review and scoring me 5 stars it really is appreciated.
Thanks again
Issy :-)
First class service, for our first cruise. om the moment I stepped into my local…
From the moment I stepped into my local Hays Travel ,I felt in good hands. A warm welcome and smile. I was there to book our first cruise ever,and was very excited. AMY B was the young lady that sorted out everything. I wanted my 12 year old to have activities that he enjoyed and also a choice of activities he would like to try. Amy sorted all that out and some stuff for me too. She advised us on accommodation to stay at before we boarded, and how to get to the departure terminal. She showed us a selection of cabins, and pre-paid packages. We booked our cruise,and i was delighted with the great service given to us. Thank you Amy B at Scarborough Hays Travel.
16 de maio de 2026
Resposta da Hays Travel - Scarborough
Wow what a lovely review thank you so much it really is appreciated! It was a pleasure booking your cruise having just returned from Maternity leave it was lovely to get back into booking and recommending cruises! I know you will have an amazing time and I am looking forward to hearing all about it on your return.
Thanks Again
Amy B :-)
The staff are lovely
The staff are lovely, they make sure you get the best deals. Second time booking and I don't think I will use any other travel agents
15 de maio de 2026
Resposta da Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars it really is appreciated! I hope you have a great holiday
Thanks again
Amy :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.