Saph was very helpful, and knowlegable. She was friendly, and put us at ease, even though she was training another person. She was able to answer all our questions without making us feel daft for ask... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Absolutely brilliant !! We haven't booked a sunshine holiday together before so didnt have a clue where to go - we were found an amazing week away near Malaga - everything we needed- they sorted airpo... Ver mais
A empresa respondeu
I have booked all my cruise holidays through HAYS over the past 5 years and found the employees at your Scarborough branch friendly, knowledgeable and helpful, even when I had great difficulty ove... Ver mais
A empresa respondeu
Every time we go in the staff are genuinely interested in what we want. They understand that we are older and nervous travellers who want a stress free holiday This is our third bookong through Ha... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
5 Aberdeen Walk, YO11 1BA, Scarborough, Reino Unido
- 01723 817677
5,0
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service given by Sophia in…
Excellent service given by Sophia in Scarborough
30 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you for this fab review and scoring me 5 stars it really is appreciated! i hope you have the best time and look forward to helping you again in the future
Thanks again
Saph
We thought the help and customer…
We thought the help and customer service from the main person Amy B who dealt with our booking was first class
25 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you so much for this great review it was a pleasure booking your holiday. I hope you have a fab time in Greece :-)
Thanks again
Amy B
Resposta da Hays Travel - Scarborough
Thank you for this fab review and scoring me 5 stars it really is appreciated! i hope you have the best time and look forward to helping you again in the future
Thanks again
Issy D :-)
Resposta da Hays Travel - Scarborough
Thank you for this fab review and scoring me 5 stars it really is appreciated! i hope you have the best time and look forward to helping you again in the future
Thanks again
Kelly
Kelly is absolutely fantastic
Kelly is absolutely fantastic. I explained what I wanted, and magically Kelly sorted it all out and even found the best price for our trip to Ireland, Kelly is even going to give me a call back in a few months to sort out some day trips that we wanted.. fully recommend A*****
29 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you for this fab review and scoring me 5 stars it really is appreciated! i hope you have the best time and look forward to helping you again in the future and getting your trips booked
Thanks again
Kelly :-)
First class service. Outstanding.
First class support from Izzy V from the Scarborough store.
Izzy went over and above to find the right holiday and the communication was fantastic.
29 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars it really is appreciated :-)
Thanks again
Izzy V
The Best , What a team!
Izzy always works with a smile and shes so patient and diligent
28 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you for this lovely feedback and scoring me 5 stars it really is appreciated! I hope you have an amazing holiday
Thanks again
Izzy :-)
Izzy was a great help in sorting out a…
Izzy was a great help in sorting out a holiday for us, found a hotel which ticked all the boxes for us, at a great price. She gave us some very good information about our resort destination.
26 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you so much for this amazing review and scoring me 5 stars it really is appreciated. I hope you have a wonderful holiday and look forward to helping you again for the next one :-)
Thanks again
Izzy :-)
Resposta da Hays Travel - Scarborough
Thank you so much for this lovely 5* review! Thanks for booking with us again! - Izzy
Excellent Service by Scarborough Branch
I have booked all my cruise holidays through HAYS over the past 5 years and found the employees at your Scarborough branch
friendly, knowledgeable and helpful, even when I had great difficulty over a Celebrity booking in 2022 which still has not been resolved. I cannot fault your service on this occasion or all the other occasions. Although this was a late booking, everything has gone smoothly and without hitch.
15 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you so much for this lovely review about us, I am sure you will have a fab time on cruise :) Thanks Izzy
All of the staff are amazing
All of the staff are amazing. They make you feel very relaxed and comfortable.
18 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you so much for leaving us 5* review! Was our pleasure to book you! - Victoria
The whole team are very helpful and…
The whole team are very helpful and professional.
23 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you for this lovely review i hope you have a amazing holiday
Thanks
Amy
This is the 6th holiday we’ve booked…
This is the 6th holiday we’ve booked with Hays, we wouldn’t go anywhere else. They are welcoming, very knowledgeable and everything is done with ease. I have complete confidence that if there was a problem (we’ve never had one) they’d address it quickly. I plan to book my next one with them. Highly recommend.
10 de agosto de 2026
Resposta da Hays Travel - Scarborough
Wow 6 holidays we are grateful and thankful for your continued support it means the world and more to us! We hope you have the best time and look forward to helping you with trip number 7!
Thanks again
Beckie and Team Scarborough :-)
Staff very helpful and efficient.
23 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you so much for this fab review it was a pleasure booking your holiday I hope you have an amazing time!
Thanks again Beckie :-)
Resposta da Hays Travel - Scarborough
Thank you so much for this fab review it was a pleasure booking your holiday I hope you have an amazing time!
Thanks again Beckie :-)
From going in knowing what I wanted
From going in knowing what I wanted, Izzy was really helpful, confident and I had a great experience from start to finish, with booking my holiday and Paul the travel money man sorted my currency for me, nothing was any bother from start to finish
22 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you for such a lovely review it was a pleasure booking your holiday i hope you have an amazing time
Thank Again
Izzy V :-)
Prompt service
Dealt with quickly. Understood our situation and requirements. Prompt and polite service.
Dealt with by Izzy.
22 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars! it really is appreciated I hope you have an amazing holiday and look forward to helping you again in the future
Thanks again
Izzy :-)
Excellent service.
21 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars! it really is appreciated I hope you have an amazing holiday and look forward to helping you again in the future
Thanks again
Leanne :-)
Our consultant listened to what we…
Our consultant listened to what we wanted the came up with some great options and some advise about dates and flight times,she was ready with info about school holiday times which was a great help. Having looked at the options we choose our holiday and was then taken easily through the booking process
21 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you for this amazing review and scoring me 5 stars! it really is appreciated I hope you have an amazing holiday and look forward to helping you again in the future
Thanks again
Izzy :-)
Becky was very knowledgeable on the…
Becky was very knowledgeable on the hotels that I was interested in and very helpful too will use her again.
21 de agosto de 2026
Resposta da Hays Travel - Scarborough
Thank you for this amazing review it was lovely to meet you and get you booked for your special anniversary. I look forward to helping you again in the future!
Thanks again
Beckie :-)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.