Aaliyah made the whole experience so easy! She was incredibly helpful throughout, right down to helping us choose the best seats on the plane. She made everything feel smooth and stress-free. Highly... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Aaliyah was super helpful with our holiday search & booking. Managing all the details and check in for us. A very helpful and friendly experience, made a lot less stress free than doing online.
A empresa respondeu
Very friendly professional service helped us book the holiday that we wanted with little fuss helped us choose what suited us as a family no pressure to book what we didn't want. Remember us from prev... Ver mais
A empresa respondeu
We really found the team helpful and courteous. Brooke and Stacy were very good right through the whole process of searching and booking our family holiday to Turkey. We didn’t hesitate in contacting... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
Unit 4, 90/104 High St,, ME12 1UB, Sheerness, Reino Unido
- 01795859510
4,9
Excelente
456 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly staff and helpful
Friendly staff and helpful. Felt individual as they remembered me from booking a holiday a few years ago. Not all members of staff had been trained to help with my particular request but there was someone who was able to help within the team.
24 de agosto de 2024
Resposta da Hays Travel - Sheerness
Hi Helen thank you for your review - Vickie :)
Fantastic experience using a travel agent for first time
Aaliyah in the Sheerness branch was amazing! Very patient with us and our million questions! Quick to respond on email (even if it was just an acknowledgement to say she has seen our email and will get back to us ASAP), knowledgeable, professional and kind! She is a credit to your company!
4 de agosto de 2024
Avaliação não solicitada
Resposta da Hays Travel - Sheerness
thankyou for taking time to write your lovely review, We hope you enjoyed your holiday :) - Aaliyah
Very helpful and patient.
21 de agosto de 2024
Resposta da Hays Travel - Sheerness
Thank you for your review :)
Quick but professional
Felt very comfortable and welcomed ,had a laugh with our travel agent .she knew what we was looking for and it all went through so well and i preferred going to a travel agencyas your get no hidden costs. .
20 de agosto de 2024
Resposta da Hays Travel - Sheerness
Hi Thank you for your lovely review :)
Very welcoming and easy to book
Very welcoming and easy to book. Julie was very informative and made the booking simple ")
Thank you!!
18 de agosto de 2024
Resposta da Hays Travel - Sheerness
Hi Thank you for your review :)
Girls in office was very helpful find…
Girls in office was very helpful found me a holiday everything I wanted to have a qeeks holiday with my two granddaughters
19 de julho de 2024
Amazing very helpful
22 de julho de 2024
Resposta da Hays Travel - Sheerness
Thankyou for your lovely review :)
I am an older woman and wasn't quite…
I am an older woman and wasn't quite sure how to book and organise everything. The girls were extremely helpful and helped me with everything.
16 de julho de 2024
Resposta da Hays Travel - Sheerness
Thankyou for your lovely review, We are glad we managed to sort everything if you need any further help let us know :)
Cruise Booking
Professional , knowledgeable, helpful staff who were able to ensure that we booked the cruise most suitable for us. Thank you
9 de julho de 2024
Resposta da Hays Travel - Sheerness
Thank you for your kind words! We're so glad to hear that you had a positive experience booking your cruise with us. We strive to provide our customers with the best possible service and it's wonderful to know that we were able to help you find the perfect cruise for your needs.
Going into hsys to book holiday very friendly and helpful with experienceayhelpfulness and experience.
helpfulness and friendly with experience xx
14 de julho de 2024
Resposta da Hays Travel - Sheerness
We appreciate your kind words and are glad to hear you had a positive experience.
Very helpful assistance nothing to much…
Very helpful assistance nothing to much trouble
2 de julho de 2024
Resposta da Hays Travel - Sheerness
We appreciate your kind words and are glad to hear you found our assistance helpful.
Total service from the start
The welcome when I arrived in the shop and all advice and help given
10 de julho de 2024
Resposta da Hays Travel - Sheerness
Thank you for your positive review :)
Resposta da Hays Travel - Sheerness
We're thrilled to hear you had a positive experience. We appreciate your kind words about our team member's helpfulness and friendly demeanor.
Excellent service from our local…
Excellent service from our local sheerness store always have top class service there - They are brilliant and AALIYAH POULTNEY was highly knowledgeable on anywhere you want to travel - can’t fault them 😎
6 de julho de 2024
Resposta da Hays Travel - Sheerness
Thank you for your kind words. We are so pleased to hear you had a positive experience and that you found our staff to be helpful and knowledgeable.
No worries with the sheerness staff helpinga aff were very…
Aeisha and the staff were very professional and friendly.she managed to get all our requests in and a couple of extras for a very good deal. As an extra treat we are going to use the airport lounge!
20 de junho de 2024
Resposta da Hays Travel - Sheerness
We appreciate your kind words. It's wonderful to hear that you had a positive experience and were happy with the service you received. We're glad you're looking forward to your trip!
Resposta da Hays Travel - Sheerness
Thank you for your lovely review! We strive to provide excellent customer service so really appreciate your kind feedback. We hope you have a fantastic holiday :)
Thanks to Hays Sheerness my holiday was…
Thanks to Hays Sheerness my holiday was a last minute booking that was well organised and went without any problems will definately use them again
3 de junho de 2024
Resposta da Hays Travel - Sheerness
hi thankyou for your lovely review we hope you enjoy your holiday :)
Great experience with the lady in the…
Great experience with the lady in the shop sorted out my travel insurance, which I thought was quite reasonable.
15 de junho de 2024
The staff were really helpful and took…
The staff were really helpful and took time to find my holiday
6 de junho de 2024
Resposta da Hays Travel - Sheerness
Thank you for your review :)
Resposta da Hays Travel - Sheerness
thankyou for your lovely review we hope you enjoy your holiday :)
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.