Amy was extremely efficient and sorted out my holiday within minutes I went back to Hays after a good experience last year when they booked me a cruise to Norway so I knew that I would get an equall... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Amy was extremely efficient and sorted out my holiday within minutes I went back to Hays after a good experience last year when they booked me a cruise to Norway so I knew that I would get an equall... Ver mais
A empresa respondeu
From start to finish we had a great experience. Even tho it was a busy Saturday, we were attended to quickly. Our consultant Nisha listened to our requirements & was able to offer advice based on he... Ver mais
A empresa respondeu
Service with a smile, We were after a Holiday on a budget, couldn't get the hotel we wanted when we wanted, but got a good deal on another resort, for price, So impressed we booked another for 2 m... Ver mais
A empresa respondeu
We had such a brilliant experience with Hays Travel Shrewsbury! Nisha and the team were incredibly friendly, professional and welcoming, and their knowledge was extremely impressive. Nothing was too m... Ver mais
A empresa respondeu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
16 Pride Hill, SY1 1DQ, Shrewsbury, Reino Unido
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Yet again brilliant service! I walk into Hays travel Shrewsbury with complete confidence that it will be an excellent experience. Ever since the end of Covid we have booked 3 or 4 overseas holidays each year through this travel agents. No matter who deals with you each member of staff is pleasant, smiling, and highly efficient. My husband and myself would go nowhere else to book our holidays. All the staff are a credit to Hays.

Resposta da Hays Travel - Shrewsbury Pride Hill
Nisha was very pleasant and knowledgable.
Very patient and nothing was too much trouble.
Excellent around service.

Resposta da Hays Travel - Shrewsbury Pride Hill
We went to look at a short trip in December not really knowing what we wanted . We found a very experienced young lady who helped us through the steps and found a hopefully great place .

Resposta da Hays Travel - Shrewsbury Pride Hill
Brilliant service, found the holiday with all the things that we wanted.

Resposta da Hays Travel - Shrewsbury Pride Hill
Was very helpful and answered all we wanted to know

Resposta da Hays Travel - Shrewsbury Pride Hill
Excellent customer service in store and inbetween on phone and email. I would highly recommend Shrewsbury store.

Resposta da Hays Travel - Shrewsbury Pride Hill
Understood my needs and budget. Found exactly what I wanted. Thank you Katherine

Resposta da Hays Travel - Shrewsbury Pride Hill
Called in to enquire about a short break. Received a professional and freindly reception by a knowledgeable and enthuiastic travel advisor who was really helpful. Found just what we wanted. Looking forward to the holiday.

Resposta da Hays Travel - Shrewsbury Pride Hill
Katherine the consultant was very good, very helpful and professional. However, hays travel system charged me £176 more than was advertised on jet 2 website. This is to do with dynamic pricing. Also, hays demand full payment upfront 14 weeks before travel whereas jet 2 only require full payment 10 weeks in advance. Perhaps management should look into how they can limit dynamic pricing and final payment process

Resposta da Hays Travel - Shrewsbury Pride Hill
Vanessa was very helpful and found me just the right short break within minutes!

Resposta da Hays Travel - Shrewsbury Pride Hill
Communication with Jaz was great from start to finish. She was always quick to respond, clear with the details, and really helpful throughout the whole process.

Resposta da Hays Travel - Shrewsbury Pride Hill
Friendly helpful staff , I popped in the day before to ask about a holiday availability and was given advice I needed . Returned next day to confirm my break .

Resposta da Hays Travel - Shrewsbury Pride Hill
Nisha was polite, responsive to our questions, gave advice, explained everything very well.
All in all very efficient in her role, my wife and I came away after booking the holiday full of confidence about the choices offered and the one we chose - including the private pool 🙂

Resposta da Hays Travel - Shrewsbury Pride Hill

Resposta da Hays Travel - Shrewsbury Pride Hill
Assistant very knowledgeable and told us all we needed to know about our forthcoming holiday.

Resposta da Hays Travel - Shrewsbury Pride Hill
Good customer service and knowledge - always happy and smiley staff

Resposta da Hays Travel - Shrewsbury Pride Hill
Katherine was excellent, gave us lots of relevant information. We usually book our own trips abroad, have not booked a package holiday in over 20 years. But we now have...delighted with the service at Hays.

Resposta da Hays Travel - Shrewsbury Pride Hill
Your representative Amy was confident, helpful and very knowledgeable,with a lovely personality.

Resposta da Hays Travel - Shrewsbury Pride Hill
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