We’ve been using Hays Travel now for several years. The staff are all so friendly, very knowledgeable & very helpful. Our last couple of holidays were booked with Amber, she’s very thorough, ticks a... Ver mais
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Veja o que dizem as avaliações
Booked a holiday with Jade to Mexico for my partners 30th birthday! From the moment we step through the door to the moment we leave was fantastic service, all the staff make you feel so welcome, are v... Ver mais
I responded to a great deal that was shared on social media, they were quick to answer all my questions via messages and then gave me a call when I was ready to book. Really friendly, offered various... Ver mais
A empresa respondeu
Jade who booked our holiday, was very professional and friendly. Took time to listen to our needs, helped and advised. Excellent customer services. A real credit to the company. Because of her and... Ver mais
A empresa respondeu
Detalhes da empresa
- Agência de Viagens
- Agência de Cruzeiros Marítimos
- Agência de viagens de cruzeiros
- Provedor de excursões culturais
- Agência de câmbio
- Agregador de viagens
Escrito pela empresa
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Informações de contato
The Forum, 12, ME10 3DL, Sittingbourne, Reino Unido
- 01795859633
4,9
Excelente
729 avaliações
Pede aos clientes que avaliem
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Really helpful and patient staff…
Really helpful and patient staff finding you the best deal without upselling and going for the most expensive option first we always use hays travel and wouldn't go anywhere else
2 de setembro de 2026
I received excellent help and advise…
I received excellent help and advise fron Jade..
1 de setembro de 2026
Booked a holiday with Jade to Mexico…
Booked a holiday with Jade to Mexico for my partners 30th birthday! From the moment we step through the door to the moment we leave was fantastic service, all the staff make you feel so welcome, are very helpful and always find us the best deals. Will always go to hays Sittingbourne to book our holidays as we know we are cared for!
23 de agosto de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Great deals & service with a smile.
We’ve been using Hays Travel now for several years. The staff are all so friendly, very knowledgeable & very helpful.
Our last couple of holidays were booked with Amber, she’s very thorough, ticks all our boxes & we’ve always been able to find fabulous, great value for money holidays.
21 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such positive experiences with our team. We truly appreciate your loyalty.
Kind Regards
Chris Keenan
Branch Manager
Great deal and easy booking process
I responded to a great deal that was shared on social media, they were quick to answer all my questions via messages and then gave me a call when I was ready to book. Really friendly, offered various upgrades by no hard sell. Really easy transaction and great price. Will use again.
25 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience with us, from your initial social media inquiry to booking your trip. We're especially pleased that you found our team friendly and that the transaction was easy. We look forward to helping you again in the future!
Kind Regards
Chris Keenan
Branch Manager
Kay has been amazing finding us our…
Kay has been amazing finding us our holiday to Jamaica, knowledge of the hotels and finding one that is not to noisy, has been fantastic. Very professional in her manner and communication. Cannot thank her enough. 😊
25 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that Kay was helpful and professional.
Kind Regards
Chris Keenan
Branch Manager
Jade, excellent customer services
Jade who booked our holiday, was very professional and friendly.
Took time to listen to our needs, helped and advised.
Excellent customer services.
A real credit to the company. Because of her and the professionalism we will be back in the future to book another holiday
23 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that your experience was excellent and that Jade's professionalism made such a positive impression. We look forward to assisting you again in the future.
Kind Regards
Chris Keenan
Branch Manager
Another positive experience booking our…
Another positive experience booking our holiday for next year Kiera was professional friendly and efficient
22 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful 5-star review! We are so pleased to hear that Keira provided such professional, friendly, and efficient service, making your holiday booking a pleasant experience.
Kind Regards
Amber Valleley
Assistant Branch Manager
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that you were very happy with your holiday package and the great customer service you received.
Kind Regards
Amber Valleley
Assistant Branch Manager
Kay was lovely and sorted all our…
Kay was lovely and sorted all our cruise out for us. Would highly recommend.
19 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are delighted to hear that Kay provided such excellent service and helped you with your cruise arrangements. We truly appreciate you taking the time to share your positive experience.
Kind Regards
Amber Valleley
Assistant Branch Manager
very friendly staff Claire was very…
very friendly staff Claire was very helpful and smiling the whole time.
19 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with Claire. We truly appreciate you taking the time to share this.
Kind Regards
Amber Valleley
Assistant Branch Manager
Really helpful
Chris was great, helped find a cheaper deal and nothing was too much trouble. Listened to all my requirements and seemed to just really want to find the right holiday for my family. Made the whole picking a holiday so much better. Really appreciated his honest reviews of places.
5 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful review! We are so pleased to hear that Chris went above and beyond to find you the perfect holiday. We truly appreciate your kind words.
Kind Regards
Amber Valleley
Assistant Branch Manager
Worse card i have ever used locked out…
Worse card i have ever used locked out of website every time can not depend on it here is a tip dont rely on the app make sure you write your card details down and it also gives you the worse rate on exchange and charge you every time to load the card the lady at hays who miss sold it to us should lose her job for the pure lies she sold us.
9 de agosto de 2026
Avaliação não solicitada
Resposta da Hays Travel - Sittingbourne
Good Afternoon Paul,
Thank you for your review and I am deeply sorry to hear that you are not satisfied with the Moneycard or our service on this occasion. We are dedicated to listening to our customer feedback and would like the opportunity to review this for you.
Could you please send in a your concerns to Online.Support@Hays-Travel.co.uk so our team can review this matter for you?
We will look out for your email and speak to you further via email.
Thank you for your understanding.
-Ralph
Amber has been absolutely amazing…
Amber has been absolutely amazing helping me book a special holiday for my 30th and we are so excited to go. This is the 3rd holiday I have booked with Amber and I really wouldn’t go to anyone else her experience and knowledge in getting us the best hotels.
Thank you Amber
2 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that you are excited for your special holiday and that you continue to trust us with your travel plans. I am over the moon that I have provided amazing service throughout. We appreciate your loyalty.
Kind Regards
Amber Valleley
Assistant Branch Manager
Holiday booked
The young lady Keira was exceptional , very friendly ,funny with it and knowledgeable .
8 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you so much for your wonderful feedback! We are delighted to hear that you had such a positive experience with Keira!
Kind Regards
Amber Valleley
Assistant Branch Manager
Very friendly
Very friendly, knowledgeable staff that explained fully all details. Thanks.
7 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful review! We are so pleased to hear that our staff were friendly and knowledgeable and explained everything fully.
Kind Regards
Amber Valleley
Assistant Branch Manager
The lady took her time and found the…
The lady took her time and found the best flights and ensured my requirements was met, will definitely re book with Hays
31 de julho de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your wonderful feedback! We are so pleased to hear that Claire was able to find the best flights and meet all your requirements. We look forward to helping you book again soon!
Kind Regards
Amber Valleley
Assistant Branch Manager
My call to the Sittingbourne branch was…
My call to the Sittingbourne branch was answered by Claire who was very polite and professional in sorting out my travel insurance for me which didn’t take long at all thanks to her knowledge of what she was doing
4 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you so much for your wonderful feedback! We are delighted to hear that your experience was so positive and efficient. We appreciate your kind words.
Kind Regards
Chris Keenan
Branch Manager
Hays Travel Sittingbourne
We know all the staff at our branch and…
We know all the staff at our branch and as always they deal with our holiday plans, and they deal with everything to a very high standard.
Thanks to Chris and Jade
28 de julho de 2026
Resposta da Hays Travel - Sittingbourne
Mr/Mrs Green,
Thank you for your wonderful feedback! We are so pleased to hear that our team consistently provides such a high standard of service for your holiday plans.
Kind Regards
Chris Keenan
Branch Manager
Hays Travel Sittingbourne
Chris at Hays was so helpful when we…
Chris at Hays was so helpful when we booked our cruise, as we had never been on one before. He shared his wisdom and advice. 😊
2 de agosto de 2026
Resposta da Hays Travel - Sittingbourne
Thank you for your lovely review! We are so pleased to hear that I was helpful in booking your first cruise and shared valuable advice. We hope you have a wonderful trip!
Kind Regards
Chris Keenan
Branch Manager
Hays Travel Sittingbourne
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